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Service Advisor Manager Jobs in Romeoville, IL (NOW HIRING)

Continental Toyota

Service Advisor

Hodgkins, IL

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Continental Toyota

Service Advisor

Hodgkins, IL · On-site

As a Service Advisor, you will be responsible for providing exceptional customer service to our ... Schedule appointments and manage service timelines to ensure customer satisfaction * Coordinate ...

Land Rover Hinsdale

Service Advisor

Hinsdale, IL · On-site

$100K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... management. * On-Site Physician Assistant: Convenient access to on-site care for minor health ...

Joe Rizza Ford Lincoln

Service Advisor

Orland Park, IL

$80K - $100K/yr

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you ... Ability to multitask and manage time effectively in a fast-paced environment. * Knowledge of ...

Joe Rizza Ford Lincoln

Service Advisor

Orland Park, IL · On-site

$80K - $100K/yr

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you ... Ability to multitask and manage time effectively in a fast-paced environment. * Knowledge of ...

Joe Rizza Ford Lincoln

Service Advisor

Orland Park, IL

$80K - $100K/yr

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you ... Ability to multitask and manage time effectively in a fast-paced environment. * Knowledge of ...

Joe Rizza Ford Lincoln

Service Advisor

Orland Park, IL

$80K - $100K/yr

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you ... Ability to multitask and manage time effectively in a fast-paced environment. * Knowledge of ...

TransChicago Truck Group

Service Advisor

Shorewood, IL · On-site

$40K/yr

We're looking for a Service Advisor who will be responsible for managing the flow of communication between the customer and service department about vehicle repair needs. You help the customer ...

TransChicago Truck Group

Service Advisor

Shorewood, IL · On-site

We're looking for a Service Advisor who will be responsible for managing the flow of communication between the customer and service department about vehicle repair needs. You help the customer ...

RON Tirapelli Ford, Inc

Service Advisor

Shorewood, IL · On-site

$70K - $110K/yr

```html Ron Tirapelli Ford, Inc is seeking a motivated and customer-focused Service Advisor to join ... Ability to multitask and manage time effectively in a fast-paced environment. * Familiarity with ...

RON Tirapelli Ford, Inc

Service Advisor

Shorewood, IL

$70K - $110K/yr

```html Ron Tirapelli Ford, Inc is seeking a motivated and customer-focused Service Advisor to join ... Ability to multitask and manage time effectively in a fast-paced environment. * Familiarity with ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Romeoville, IL

Service Advisor Manager information

See Romeoville, IL salary details

$12

$26

$46

How much do service advisor manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for service advisor manager in Romeoville, IL is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.38 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Romeoville, IL are hiring for Service Advisor Manager jobs? Cities near Romeoville, IL with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Service Advisor

Service Advisor

Continental Toyota

Hodgkins, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

  • Continental Toyota is currently hiring a Service Advisor for our location in Hodgkins, Illinois.

    Description of the role:

    As a Service Advisor, you will be responsible for providing exceptional customer service to our clients. You will act as the main point of contact, helping customers understand the services required for their vehicles and coordinating with our technicians to ensure all necessary repairs and maintenance are carried out effectively and efficiently. Excellent communication skills and attention to detail are crucial in this role.

    Responsibilities:

    • Interact with customers, both in person and over the phone, to understand their concerns and service needs
    • Provide accurate and detailed explanations of recommended services, including cost and time estimates
    • Schedule appointments and manage service timelines to ensure customer satisfaction
    • Coordinate with the service team to obtain purchase orders and ensure all repairs and maintenance are completed to the highest standard
    • Handle customer inquiries and complaints in a professional and timely manner
    • Maintain accurate and up-to-date records of all customer interactions and service histories

    Requirements:

    • Prior Experience as an automotive service advisor is REQUIRED.
    • Strong communication skills, with the ability to explain technical information in a clear and concise manner
    • Excellent organizational and time management abilities
    • Proficient computer skills, including knowledge of automotive service software
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • CDK knowledge is REQUIRED.

    Benefits:

    • Competitive compensation package
    • Healthcare benefits, including medical, dental, and vision coverage
    • 401(k) retirement plan with company match
    • PTO
    • Opportunities for career growth and advancement within the company

    About the Company:

    Continental Toyota is a reputable automotive dealership located in Hodgkins, Illinois. We are committed to providing excellent customer service and high-quality automotive solutions to our clients. With a state-of-the-art facility and a dedicated team of professionals, we strive to exceed customer expectations and build long-lasting relationships. Join us and become a part of our successful automotive family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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