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Service Advisor Manager Jobs in Springfield, IL (NOW HIRING)

Stevenson

Store Manager

Springfield, IL · On-site

$60K - $70K/yr

Hire, train, and develop service advisors and technicians to build a strong, performance-driven ... Manage inventory, parts ordering, and vendor relationships. * Ensure compliance with company ...

New

160 Driving Academy

Student Success Advisor

Springfield, IL · On-site

$25 - $27.50/hr

As a Student Success Advisor, you take the handoff the moment a student pays tuition and you walk ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Admissions Advisor

Springfield, IL · On-site

$18.75 - $25.25/hr

Manage inbound calls from prospective students effectively * Maintain active communication with all ... Experience in customer service, sales, or call center environment preferred. * Strong communication ...

160 Driving Academy

Admissions Advisor

Springfield, IL · On-site

$18.75 - $25.25/hr

Manage inbound calls from prospective students effectively * Maintain active communication with all ... Experience in customer service, sales, or call center environment preferred. * Strong communication ...

160 Driving Academy

Admissions Advisor

Springfield, IL · Remote

$18.75 - $25.25/hr

Manage inbound calls from prospective students effectively * Maintain active communication with all ... Experience in customer service, sales, or call center environment preferred. * Strong communication ...

Ulta Beauty, Inc.

Beauty Advisor

Springfield, IL

$16.25 - $20.25/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty

Beauty Advisor

Springfield, IL · On-site

$16.25 - $20.25/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Collaborate with managers and associates throughout the store to help grow the business.

Ulta Beauty, Inc.

Beauty Advisor

Springfield, IL

$16.25 - $20.25/hr

The BA supports the leadership team through a focus on performance (service/retail sales and in ... Collaborate with managers and associates throughout the store to help grow the business.

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Service Advisor Manager information

See Springfield, IL salary details

$11

$25

$45

How much do service advisor manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service advisor manager in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Springfield, IL are hiring for Service Advisor Manager jobs? Cities near Springfield, IL with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $53,462 per year, or $25.7 per hour.

Network Assurance Manager (Eastern Service Area)

L3HHCM20

Springfield, IL • On-site

$105K - $196K/yr

Other

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Network Assurance Manager 

Job ID: 36301

Job Location: Eastern Service Area

Job Schedule: 5/8

Job Description: 

FTI Network Assurance Manager (NAM) is the point of contact for all FTI Operational Services and Provisioning matters for their geographic area of responsibility. They meet regularly with the FAA at a local and regional management level. They coordinate L3Harris's effort with teammates. They represent L3Harris to the FAA and the FAA to L3Harris. They review procedures, identify problems and resolutions.  A willingness to be available for critical service-related problems that require immediate escalation 24x7 is required. Experience in managing large telecommunications implementation projects strongly desired.

Essential Functions:

  • Meet with the Government and review operations and deployment and service results.
  • Provide management and direction to the field teams and advise management team.
  • Proactively review service performance and procedures with the Government on a quarterly basis.
  • Coordinate and oversee all field activities associated with the operations and as necessary deployment to ensure successful National Airspace sustainment.
  • Coordinate Contractor efforts both internally and with other companies and organizations. The NAM shall be the single-point-of-contact for FTI service matters for their particular geographic area of responsibility.
  • Coordinate efforts by the Government and the Contractor to isolate and repair chronic troubles.
  • Identify problem areas and resolutions.
  • Visit Government facilities and be responsive to any deployment and/or operational service problems.
  • Investigate formal complaints, formulate action plans and initiate the plans.
  • Assess the service being provided and identify potential service conditions that could result in a formal complaint.
  • Coordinate service provisioning activities, including progress and schedules for new and modified services.
  • Provide detailed failure analysis reports for specific service outages as necessary.
  • Ability to obtain a FAA Public Trust Security Clearance

Qualifications:

  • Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
  • Possess and maintain a valid Driver's License and/or local US State REAL ID equivalent and a satisfactory driving record.

Preferred Additional Skills:

  • Experience working with Federal Government contracts (FAA is an added plus).
  • Experience in telecommunications 
  • Experience in program and/or project management skills.
  • Experience in Telecommunications Provisioning, Maintenance and Customer Service.
  • Experience with an Inter-exchange Carrier such as AT&T, Lumen, etc. and/or experience working with a Local Exchange Carrier such as AT&T Local, Frontier, Verizon, etc.
  • Experience managing and leading a field force of technicians for operations, deployment as well as maintenance/customer service. 
  • Strong customer service background (customer service with the FAA is an added plus). 
  • Strong written and oral communication skills also required.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $105,500 - $196,500. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $91,500 - $170,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.  

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