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Service Advisor Manager Jobs in Jackson, TN (NOW HIRING)

Meineke

Service Advisor

Jackson, TN · On-site

Training & development Job Summary We are looking for a Service Advisor to join our team. The ideal ... Manage a team of automotive service professionals to ensure a high level of employee morale and ...

Jones Motor Company Inc

Service Advisor

Humboldt, TN · On-site

Automotive Service Advisor, is responsible for communicating with customers about their vehicle ... Overseeing and managing the service center's scheduling and workflow * Informing customers of ...

Steve Marsh Ford

Automotive Service Advisor

Milan, TN · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Proven record of ...

Steve Marsh Ford

Automotive Service Advisor

Milan, TN · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Proven record of ...

Jones Motor Company Inc

Service Manager

Humboldt, TN · On-site

This role oversees service advisors, technicians, warranty administration, and service operations ... Direct and manage all daily service department activities * Hire, train, coach, and evaluate ...

HMG Careers

Remote Sales and Service Advisor

Milan, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Halls, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Trenton, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bolivar, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Medina, TN · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Jackson, TN

Service Advisor Manager information

See Jackson, TN salary details

$11

$24

$43

How much do service advisor manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service advisor manager in Jackson, TN is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.27 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What cities near Jackson, TN are hiring for Service Advisor Manager jobs?

Cities near Jackson, TN with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 3% As Needed, 86% Full Time, 8% Part Time, and 3% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $51,186 per year, or $24.6 per hour.

Service Advisor

Bolivar Motor Company, Inc

Bolivar, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Location: Bolivar Ford
Golden Circle Auto Group has been a trusted name in the automotive industry since 1979. As a local, family-owned business, we take pride in serving our communities with integrity and exceptional customer service. With locations in Jackson, Bolivar, Lexington, Parsons, and Iuka, we are committed to providing quality vehicles and top-notch service to our customers.
At Bolivar Ford, we believe in investing in our people. As we continue to grow, we are looking for dedicated individuals to join our team. We offer comprehensive training, ongoing support, and opportunities for career advancement in a dynamic and rewarding environment. If you're looking for a workplace that values teamwork, professional growth, and customer satisfaction, we'd love to have you on board!
Job Summary:
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Service Advisor Benefits:
  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision & Dental insurance
  • Competitive Pay

Service Advisor Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Service Advisor Requirements:
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

Golden Circle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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