Medical
Dental
Vision
At least 2 years of experience as a Service Advisor in the automotive industry * Strong ... Proficiency in using dealership management software and other relevant tools Why Join Our Team? As ...
Medical
Dental
Vision
At least 2 years of experience as a Service Advisor in the automotive industry * Strong ... Proficiency in using dealership management software and other relevant tools Why Join Our Team? As ...
Service Advisor - Montreal
Montreal, QC · On-site
Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as ... Service Advisor or Front of House customer facing role * Excellent interpersonal skills with a ...
Service Advisor - Montreal
Montreal, QC · On-site
Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as ... Service Advisor or Front of House customer facing role * Excellent interpersonal skills with a ...
CA$60K - CA$100K/yr
Medical
Dental
Life
Retirement
PTO
We promote a healthy balance and maintain a positive, team-oriented workplace Service Advisor Job ... Proficiency with computers, appointment scheduling, and dealership management systems (CDK ...
CA$60K - CA$100K/yr
Medical
Dental
Life
Retirement
PTO
We promote a healthy balance and maintain a positive, team-oriented workplace Service Advisor Job ... Proficiency with computers, appointment scheduling, and dealership management systems (CDK ...
CA$36.42 - CA$37.85/hr
Position Summary: The Service Advisor is the first point of contact and provides exceptional ... Call Centre, CRM, and POS system experience is an asset. * Demonstrated ability to handle multiple ...
CA$36.42 - CA$37.85/hr
Position Summary: The Service Advisor is the first point of contact and provides exceptional ... Call Centre, CRM, and POS system experience is an asset. * Demonstrated ability to handle multiple ...
The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts ... Work cooperatively with management to meet budget goals and expand customer base * Other duties as ...
The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts ... Work cooperatively with management to meet budget goals and expand customer base * Other duties as ...
Medical
Dental
Life
Retirement
... manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to communicate in French and English to meet the needs of our bilingual clientele ...
Quick apply
Medical
Dental
Life
Retirement
... manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to communicate in French and English to meet the needs of our bilingual clientele ...
Conseiller technique | Service advisor
Medical
Dental
Life
Retirement
... manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to communicate in French and English to meet the needs of our bilingual clientele ...
Quick apply
Conseiller technique | Service advisor
Medical
Dental
Life
Retirement
... manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to communicate in French and English to meet the needs of our bilingual clientele ...
Medical
Dental
Life
Retirement
... service manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to comunicate in English at an intermediate level is required for frequent ...
Quick apply
Medical
Dental
Life
Retirement
... service manager. Required Qualifications and Skills: - Relevant experience in sales and customer service; - Ability to comunicate in English at an intermediate level is required for frequent ...
Customer Service Advisor - Isle of Wight
Newport, QC · On-site
Medical
Life
Retirement
Support teams within the business operations function as needed, including risk management ... The location of this role is Isle of Wight Join us at Barclays as a Customer Service Advisor and ...
Customer Service Advisor - Isle of Wight
Newport, QC · On-site
Medical
Life
Retirement
Support teams within the business operations function as needed, including risk management ... The location of this role is Isle of Wight Join us at Barclays as a Customer Service Advisor and ...
Advisor, Banking services
Montreal, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Montreal, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Longueuil, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Longueuil, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Montreal, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor, Banking services
Montreal, QC · On-site
Medical
Retirement
With your experience in customer service, and your knowledge of banking and credit products, you'll ... Ensure adherence to compliance and risk management rules. * Advise and offer appropriate solutions ...
Advisor Service Representative (bilingual) - 6-month contract
Montreal, QC · Hybrid
CA$43K - CA$65K/yr
Medical
Dental
Life
Retirement
Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund ... Able to manage multiple tasks while prioritizing and managing deadlines * A team player with the ...
Advisor Service Representative (bilingual) - 6-month contract
Montreal, QC · Hybrid
CA$43K - CA$65K/yr
Medical
Dental
Life
Retirement
Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund ... Able to manage multiple tasks while prioritizing and managing deadlines * A team player with the ...
Advisor, Risk management
Gatineau, QC · Hybrid
Medical
Retirement
PTO
As a risk management advisor, you assist with risk management and supervision analysis, research and development. You advise and assist clients and partners as part of intervention and development ...
Advisor, Risk management
Gatineau, QC · Hybrid
Medical
Retirement
PTO
As a risk management advisor, you assist with risk management and supervision analysis, research and development. You advise and assist clients and partners as part of intervention and development ...
Banking Advisor
Quebec, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Quebec, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Quebec, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Quebec, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gaspe, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gaspe, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Montreal, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Montreal, QC · On-site
Medical
Retirement
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Service Advisor Manager information
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
Can you make a lot of money as a service advisor manager?
Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.
Full-time
Medical, Dental, Vision
Re-posted 12 days ago
Job description
Leif Johnson Ford Buda – Austin, TX
Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you bring professionalism, energy, and at least two years’ advisor experience, let’s talk.
What you’ll do
Greet every customer, listen to concerns, and translate them into clear repair requests
Build accurate estimates and keep customers updated on status and next steps
Partner closely with technicians to deliver quality work on time
Close out RO’s, review findings / warranties, and ensure each guest leaves confident in our service
To excel in this role, you should possess the following qualifications:
- At least 2 years of experience as a Service Advisor in the automotive industry
- Strong communication and interpersonal skills
- Exceptional customer service and problem-solving abilities
- Knowledge of automotive repair and maintenance processes
- Ability to multitask and work under pressure in a fast-paced environment
- Proficiency in using dealership management software and other relevant tools
Why Join Our Team?
As part of Leif Johnson Automotive, we are committed to providing a supportive and growth-oriented work environment. We offer:
- Competitive compensation packages
- Comprehensive benefits, including medical, dental, and vision insurance
- Opportunities for professional growth and development
- A supportive, team-oriented work culture inspired by our Culture and Beyond initiative
Are you prepared to join our team and contribute to our mission of redefining expectations in the auto industry? If so, please get in touch with Will at wrobbins@leifjohnsonford.com or call 512-216-0143 to learn more and apply for this exciting opportunity. We look forward to hearing from you.