Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service * Customer-focused culture : Be part of a team that prioritizes ...
Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service * Customer-focused culture : Be part of a team that prioritizes ...
Actively supports management in the planning and execution of the launch of Service centers by advising on best practices, providing subject matter expertise * Supports planning, control, training ...
New
Actively supports management in the planning and execution of the launch of Service centers by advising on best practices, providing subject matter expertise * Supports planning, control, training ...
New
The role has end-to-end accountability for advisor-facing sales, relationship management, service delivery, retention, strategic account management, and market development. This role is responsible ...
The role has end-to-end accountability for advisor-facing sales, relationship management, service delivery, retention, strategic account management, and market development. This role is responsible ...
As a management information advisor, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and adapt ...
As a management information advisor, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and adapt ...
Support teams within the business operations function as needed, including risk management ... The location of this role is Isle of Wight Join us at Barclays as a Customer Service Advisor and ...
Support teams within the business operations function as needed, including risk management ... The location of this role is Isle of Wight Join us at Barclays as a Customer Service Advisor and ...
POSITION OVERVIEW As an Advisor, Employee Experience, you will play a pivotal role in designing ... Promotes self-service tools and best practices to employees and managers. WHAT WE ARE LOOKING FOR
New
POSITION OVERVIEW As an Advisor, Employee Experience, you will play a pivotal role in designing ... Promotes self-service tools and best practices to employees and managers. WHAT WE ARE LOOKING FOR
New
Brandt is currently seeking an Heavy Equipment Parts & Service Advisor (CSA) for our Laval ... Collaborate with management to develop and apply marketing strategies that expand the customer base.
Quick apply
Brandt is currently seeking an Heavy Equipment Parts & Service Advisor (CSA) for our Laval ... Collaborate with management to develop and apply marketing strategies that expand the customer base.
Advisor, Securities
Cowansville, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Cowansville, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-21
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-21
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Brossard, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Brossard, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Saint-hyacinthe, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Saint-hyacinthe, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Trois-rivieres, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Trois-rivieres, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Montreal, QC · Hybrid
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-11
Advisor, Securities
Montreal, QC · Hybrid
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-11
Advisor, Securities
Val-d'or, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Val-d'or, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Victoriaville, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Victoriaville, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Ville-marie, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Ville-marie, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Brossard, QC · Hybrid
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-10
Advisor, Securities
Brossard, QC · Hybrid
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... service (FG) Unposting Date 2026-09-10
Advisor, Securities
Thetford Mines, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Advisor, Securities
Thetford Mines, QC · On-site
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Service Advisor Manager information
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
Can you make a lot of money as a service advisor manager?
Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.
Automotive Service Advisor | Commission-Based - Gee Automotive Companies
On-site
Gee Automotive Companies
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 6 days ago
Gee Automotive rating
6.7
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Be the voice our customers trust—and the engine that keeps our service department moving.
Gee Automotive Companies is seeking a motivated, customerfocused Service Advisor to join our team. This is an excellent opportunity for someone who enjoys working with people and wants to build a longterm, rewarding career in the automotive industry.
As a Service Advisor, you’ll serve as the primary point of contact for our customers—guiding them through their vehicle’s service and repair needs, communicating clearly and confidently, and ensuring an exceptional experience from start to finish. If you thrive in a fastpaced environment and take pride in delivering outstanding service, this role offers the chance to make a real impact every day.
Why Choose Gee Automotive Companies?
- Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets
- Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions
- Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities
- State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology
- Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service
- Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences
Service Advisor Job Responsibilities
- Greet customers and provide expert guidance on vehicle service needs
- Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition
- Accurately create and manage service orders, providing detailed information to the technician team
- Work closely with the service department to ensure timely completion of services and repairs
- Upsell service products, maintenance packages, and accessories to meet customer needs
- Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction
- Maintain clear communication with customers about the status of their vehicle and any additional services required
- Provide excellent customer service in a high-energy, team-oriented environment
Service Advisor Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
Service Advisor Qualifications
- High School Diploma or equivalent
- Prior automotive service or customer service experience is preferred but not required
- Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner
- Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
Help guide customers through their service journey—Apply today to become our next Service Advisor!
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