Banking Advisor
Quebec, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Quebec, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Levis, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Levis, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Laval, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Laval, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Mascouche, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Mascouche, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gatineau, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gatineau, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Laval, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Laval, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Sainte-marie, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Sainte-marie, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Longueuil, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Longueuil, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
La Malbaie, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
La Malbaie, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Granby, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Granby, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gatineau, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Gatineau, QC · On-site
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Thetford Mines, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Thetford Mines, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Carleton, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Carleton, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Candiac, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Banking Advisor
Candiac, QC · On-site +1
... service. * Follow compliance, security and risk management rules in all your activities. This ... Your team As a banking advisor, you will work closely with a team of specialists in investments ...
Service Advisor Manager information
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
Can you make a lot of money as a service advisor manager?
Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.
Other
Medical, Retirement
Re-posted 19 hours ago
Job description
Youtube Video
As a Banking Advisor at National Bank, you’ll embark on an evolving career path where you can make bold moves. As soon as you start, and throughout your development, as your experience and responsibilities increase, so will your salary.
In this role, you will be able to:
- Develop your expertise with responsibilities that evolve based on your level.
- Build personal and trust-based relationships with branch clients.
- Collaborate with specialists (investments, mortgage financing, etc.) so that you learn every day.
- Grow your career by following a structured path where you can progress in your role and get opportunities to move internally and be promoted.
Your job
Depending on your level, you will take on responsibilities that will evolve with your experience and expertise:
- Listen to client needs, ask the right questions and handle a variety of situations, including complex cases.
- Advise individuals and small businesses by offering tailored solutions, including day-to-day transactions, personal financing, investments, customized insurance coverage and simple estate planning needs.
- Support clients through the mortgage renewal or renegotiation process.
- Provide a consistent, personalized and satisfying experience for every interaction.
- Refer clients to the appropriate specialists (investments, mortgage, insurance) to ensure they receive the best possible service.
- Follow compliance, security and risk management rules in all your activities.
This posting covers multiple levels of Banking Advisor positions. Compensation is based on the level of the position and experience, and includes a competitive base salary, annual increases, a bonus, and a comprehensive benefits package.
As a banking advisor, you will work closely with a team of specialists in investments, mortgage financing and other areas. This day-to-day synergy exposes you to a wide range of financial situations and quickly deepens your knowledge.
Through these interactions and on-the-job training programs, you’ll build your expertise in banking solutions, the advisory approach and client needs. As a result, you can advance in your career as a banking advisor, expand your skill set and move into roles with more responsibility.
And if you want to go even further, several paths are open to you: promotions, internal mobility, change of location or branch, or other possibilities that support your ambitions and professional development.
Prerequisites
- Having or obtaining a mutual fund licence (MFR) is essential if you want to access higher levels in this role
- College diploma (DEC) or equivalent
- Advisory service experience, inclusive attitude, and openness to diversity
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Brand Ambassadorship, Client Education, Customer Relationship Management, Driving Results, Funding, Investments, Know Your Customer, Personal Banking, Client Engagement, Digital literacy, Empathy, Learning Agility, Collaboration, Financial Solution Recommendation, Customer Development