Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Manage the advisors' calendars and voicemail. * Complete account openings, forms and securities ... Job Family Member/client sales and service (FG)
Accommodation advisor
Montreal, QC · On-site
Are you passionate about customer service and want to contribute to the well-being of senior ... Winner of the 2026 award as one of Canada's Best Managed Companies, for the 23rd consecutive year;
Accommodation advisor
Montreal, QC · On-site
Are you passionate about customer service and want to contribute to the well-being of senior ... Winner of the 2026 award as one of Canada's Best Managed Companies, for the 23rd consecutive year;
Advisor, Operational Due Diligence
Montreal, QC · On-site +1
Participate in operational due diligence reviews of external managers/partners across all asset ... Good understanding of the financial services sector * Good knowledge of control objectives and ...
Advisor, Operational Due Diligence
Montreal, QC · On-site +1
Participate in operational due diligence reviews of external managers/partners across all asset ... Good understanding of the financial services sector * Good knowledge of control objectives and ...
Advisor, Securities
Rouyn-noranda, QC · Hybrid
You help sell securities products and services through various distribution channels based on ... Your focus areas include discretionary management, mutual funds, exchange-traded funds and ...
New
Advisor, Securities
Rouyn-noranda, QC · Hybrid
You help sell securities products and services through various distribution channels based on ... Your focus areas include discretionary management, mutual funds, exchange-traded funds and ...
New
Service Manager
Chambly, QC · On-site
CA$15K/mo
You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...
Service Manager
Chambly, QC · On-site
CA$15K/mo
You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
Review, understand, and master contracts related to IT services and products (software and hardware ... Support and advise managers in their vendor relationships. Establish and maintain strong ...
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
New
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
New
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
New
In this role, you will support managers and employees across Canada and the United States ... A proactive, detail-oriented and service-focused mindset. * Fluency in French and English, written ...
New
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Accommodation Advisor
Quebec, QC · On-site
Under the supervision of the general management, you will assist prospective residents in their ... Meet potential clients, identify their needs Promoting the unique services offered by the ...
Accommodation Advisor
Quebec, QC · On-site
Under the supervision of the general management, you will assist prospective residents in their ... Meet potential clients, identify their needs Promoting the unique services offered by the ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Supporting managers and their teams in deploying continuous improvement activities until benefits ... At iA, we're invested in you. * iA Financial group includes the following entities: iA Services ...
Prospr Advisor
Montreal, QC · Hybrid
... managers in our Sun Life offices located in downtown Montreal a few days per week ... Bachelor degree or 2+ years of relevant experience Valid sales and service experience(preferably in ...
Prospr Advisor
Montreal, QC · Hybrid
... managers in our Sun Life offices located in downtown Montreal a few days per week ... Bachelor degree or 2+ years of relevant experience Valid sales and service experience(preferably in ...
Service Advisor Manager information
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
Can you make a lot of money as a service advisor manager?
Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.
Advisor, Securities
Laval, QC
Desjardins Group
Full-time
Medical, Retirement, PTO
Re-posted 22 days ago
Job description
As an investment assistant, you play a hands-on role supporting the advisors by performing all the administrative and operational tasks involved in securities account management. You track client account transactions on a daily basis and resolve various administrative situations. You have to be proactive and think ahead. You have the leadership required to handle daily requests and perform tasks as instructed, in accordance with our high quality standards. You are in close, regular contact with our clients, employees and partners to answer questions, take action and keep tabs on any changes in circumstances. Highly developed interpersonal skills are therefore essential. In your actions, you strive to meet the needs of members and clients while ensuring their full satisfaction, business growth, sound risk and compliance management, and adherence to current practices and policies, as well as leveraging your ability to achieve results. More specifically, you will be required to :
Prepare the necessary documentation for member and client meetings.
Manage the advisors' calendars and voicemail.
Complete account openings, forms and securities transactions as directed by the advisor(s).
Handle certain queries, perform the necessary research and propose solutions tailored to member and client needs.
Take part in producing reports and statistics and preparing related documents.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
*Benefits apply based on eligibility criteria.
What you bring to the table
General college diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)