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Service Advisor Jobs in Virginia (NOW HIRING)

EH Automotive Group

Service Advisor

Mechanicsville, VA · On-site

$80K/yr

Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...

Bomnin Automotive Group

Service Advisor

Manassas, VA

Service Advisor Reports To: Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a ...

Bomnin Automotive Group

Service Advisor

Manassas, VA · On-site

Service Advisor Reports To: Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA · On-site

Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA · On-site

Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...

Land Rover Alexandria

Service Advisor

Alexandria, VA · On-site

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...

Land Rover Alexandria

Service Advisor

Alexandria, VA · On-site

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA · On-site

Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA

Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...

Richmond Ford Lincoln

Service Advisor

Richmond, VA · On-site

Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave * 401(K) Service Advisor Responsibilities: * Maintain an outwardly positive ...

Asbury Automotive Group

Service Advisor

Woodbridge, VA · On-site

$70K - $100K/yr

As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...

Beyer Volvo Cars Dulles

Service Advisor

Sterling, VA · On-site

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...

Casey Volkswagen

Service Advisor

Newport News, VA

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...

Casey Volkswagen

Service Advisor

Newport News, VA · On-site

Service Advisor - Join the Winning Team at Casey Auto Group! Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a ...

Beyer Volvo Cars Dulles

Service Advisor

Sterling, VA · On-site

We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Virginia

Service Advisor information

See Virginia salary details

$11

$25

$45

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Virginia is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Virginia? The most popular types of Service Advisor jobs in Virginia are:
What are popular job titles related to Service Advisor jobs in Virginia? For Service Advisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Virginia look for? The top searched job categories for Service Advisor jobs in Virginia are:
What cities in Virginia are hiring for Service Advisor jobs? Cities in Virginia with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,479 per year, or $25.7 per hour.

Service Advisor

EH Automotive Group

Mechanicsville, VA • On-site

$80K/yr

Full-time

Re-posted 18 days ago

Job description

Experienced Service Advisor
Mechanicsville KIA

Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls, and “quick questions” like a pro? Then Mechanicsville KIA wants to meet you!


Mechanicsville KIA is looking for an experienced Service Advisor to join our growing team. We’re searching for someone who understands the importance of communication, organization, and delivering an exceptional guest experience from write-up to delivery.

This is a great opportunity for an experienced advisor looking for a dealership with strong traffic, a supportive team, and an environment where your hard work is appreciated.

What We Offer:

  • Competitive compensation
  • Busy service department with consistent customer flow
  • Supportive management team
  • Positive and team-oriented atmosphere
  • Opportunity for growth and advancement
  • State-of-the-art facility

Responsibilities:

  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document repair needs
  • Recommend maintenance and repair services
  • Communicate updates clearly throughout the repair process
  • Coordinate with technicians to ensure timely repairs
  • Deliver an exceptional customer experience from start to finish

Qualifications:

  • Previous automotive service advisor experience required
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Organized and detail-oriented
  • Reynolds & Reynolds or dealership software experience is a plus
  • Valid driver’s license required

Bonus points if:

  • You can explain why brakes are needed without using interpretive dance
  • You’ve mastered the art of answering three phone calls while checking in two customers
  • You know “I’ll just wait for it” usually means they brought snacks and settled in for the day

If you’re an experienced advisor ready to join a growing dealership with a strong team culture, apply today at Mechanicsville KIA!