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Assistant Automotive Service Advisor Jobs in Ohio

Automotive Service Advisor Krieger Ford is looking for a motivated, customer-focused Automotive Service Advisor to join our service team. If you thrive in a fast-paced dealership environment, enjoy ...

Automotive Service Advisor Krieger Ford is looking for a motivated, customer-focused Automotive Service Advisor to join our service team. If you thrive in a fast-paced dealership environment, enjoy ...

The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional ... Provide detailed explanations of necessary repairs and the associated costs * Assist customers in ...

The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional ... Provide detailed explanations of necessary repairs and the associated costs * Assist customers in ...

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Assistant Automotive Service Advisor information

See Ohio salary details

$11

$24

$43

How much do assistant automotive service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for assistant automotive service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Ohio?

The most popular types of Automotive Service Advisor jobs in Ohio are:

What cities in Ohio are hiring for Assistant Automotive Service Advisor jobs?

Cities in Ohio with the most Assistant Automotive Service Advisor job openings:

Infographic showing various Assistant Automotive Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

Auto Service Writer/Advisor - Customer Service Exp - $45k to $80k! NO WEEKENDS!

Franklin Park Lincoln

Toledo, OH โ€ข On-site

$45K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

NOW SEEKING friendly, high-energy Automotive Service Writers/Advisors with GREAT Customer Service Skills!

No Prior Experience Necessary!  We Will Teach You!

  • Earnings Potential from $45,000/yr to $80,000/yr! (based on experience) 

  • SALARY or BASE + COMMISSION!

As a result of continued growth and high customer demand at Franklin Park Lincoln, we are in need of additional service writers who are friendly, high-energy, and customer service-oriented.  No prior service writer experience is necessary! We are looking for people who can work in a fast-paced environment  and offer our customers a great repair service experience.

What We Offer:

  • Earnings Potential from $45,000/yr to $80,000/yr! (based on skills/exp)

  • BASE + COMMISSION or SALARY

  • Rates from $17/hr to $25/hr (based on skills/exp)

  • NO WEEKENDS!

  • Paid Time Off / Holiday Pay

  • 401k w/ Match

  • Health Insurance

  • Health Savings Account

  • Dental, Vision, & Life Insurance

  • ADD Insurance

  • Disability Insurance

  • Cancer Insurance

  • Employee Discounts

  • Recently Renovated, STATE OF THE ART Facility!

  • Opportunities to Advance/Grow

  • Supportive Management that wants to see YOU succeed!

  • Stellar job security in a family owned business of over 49 years!

Responsibilities:

  • Answering Phones

  • Overseeing Service Orders and flow of the Drive Lane

  • Distributing the work between Technicians in an efficient manner

  • Maintaining the highest level of Customer Service with prompt, courteous, and professional service

  • Answering customer questions regarding their vehicleโ€™s problems or service, warranty, and repairs

What We Seek:

  • STRONG Customer Service Skills/Experience

  • Retail sales experience or hospitality industry experience 

  • Good energy, friendly, able to build great rapport with customers

  • High focus on CSI and the customerโ€™s repair service experience

  • SALES skills are a PLUS

  • Strong communication skills, both verbal and written

  • Good computer skills

  • Must be reliable, punctual, and motivated

  • Prior Automotive Service Writer/Advisor experience in any professional setting would be a PLUS but is not Required!

  • Basic Automotive Knowledge and Maintenance understanding is a PLUS but not Required! We will TEACH you!

All those interested should APPLY and CALL 844-865-2192 to schedule an interview, as all interviews are by APPOINTMENT ONLY. Please include your updated contact information with your application.

ABSOLUTELY NO WALK-INS PLEASE. YOU MUST SET AN APPOINTMENT.

Franklin Park Lincoln
5272 Monroe St.
Toledo, OH 43623

  • Must Currently Possess a Valid US Driver License 

  • Must Currently Possess Reliable Transportation

  • Must Be At Least 21 Years of Age

  • Must Be Authorized To Work In The United States

Experience in the following industries is a plus/Keywords/Skills: Account Management, Acura, Administrative Assistant, Administrative Experience, Alfa Romeo, ALLDATA, Analysis Skills, Appointment Generator, Appointment Scheduler, Appointment Scheduling, Appointment Setter, Appointment Setting, ASE Automobile Service Consultant Certification, ASE Automotive Service Consultant Certification, ASE Certification, ASE Certifications, ASE Parts Specialist Certification, Assistant Automotive Service Manager, Assistant Service Advisor, Assistant Service Manager, Assistant Service Writer, Aston Martin, Audi, Autel MaxiSys, Auto Appointments, Auto Body Repair, Auto Estimating, Auto Maintenance, Auto Parts Sales, Auto Parts Supplier, Auto Repair, Auto Restoration, Auto Sales, Auto Service Advisor, Auto Service Management, Auto Service Writer, Auto Soft, Automobile Claims, Automotive Appointments, Automotive Dealership, Automotive Knowledge, Automotive Maintenance, Automotive Management, Automotive Parts and Accessories Knowledge, Automotive Parts Counter Associate, Automotive Parts Manager, Automotive Parts Retail, Automotive Parts Supplier, Automotive Repair, Automotive Repair Manager, Automotive Service, Automotive Service Advisor, Automotive Service Consultant, Automotive Service Excellence (ASE) Certification, Automotive Service Manager, Automotive Service Manager Experience, Automotive Service Representative, Automotive Service Specialist, Automotive Service Technician, Automotive Service Technician Experience, Automotive Service Writer, Automotive Shop, Automotive Systems, Automotive Technology, Automotive Troubleshooting, Automotive Warranties, B2B, B2B Marketing, B2B Sales, Banking, Bartender, Bentley, Bilingual, BMW, Buick, Business to Business Sales, Buy Here-Pay Here, Cadillac, Call Center Sales, CDK, Cellular Phone Sales, Chevrolet, Chrysler, Clerical, Clerical Experience, Client Services, Cold Call, Cold Calling, Cold Calls, Communication Skills, Computer Operation, Computer Skills, Conducting Sales Calls, Credit Card Sales, Credit Sales, CRM, CRM Software, Customer Acquisition, Customer Relationship Management, Customer Retention, Customer Service, Customer Support, Data Entry, Database Management, Deal Closing, Dealer, Dealer Track, Dealership, Dealership Experience, Dealership Parts, Dealership Service Department, DealerTrack, Digital Marketing, Dodge, Door-to-Door, Email Marketing, English, Estimating For Automotive Air Conditioning Repair, Estimating For Automotive Body Repair, Estimating For Automotive Brake Repair, Estimating For Automotive Electrical Repair, Estimating For Automotive Engine Repair, Estimating For Automotive Paint Repair, Estimating For Automotive Suspension Repair, Estimating For Automotive Tire Repair, Estimating For Automotive Transmission Repair, Event Marketing, Fiat, Financial Sales, Fixed Operations, Fixed Ops, Fixed Ops Director, Ford, Front Desk, Front Desk Agent, Fundraising Events, Garage Manager, Genesis, GM, GMC, Guest Services, Help Desk Agent, High Volume, Honda, Hospitality Sales, Host/Hostess Experience, HubSpot Inbound Marketing Certification, HubSpot Inbound Sales Certification, Hummer, Hyundai, Inbound Calling, Inbound Calls, Inbound Marketing, Inbound Sales, Inbound Selling, Independent Dealer, INFINITI, Inside Sales, Insurance Sales,  Internet Leads, Jaguar, Jeep, KIA, Land Rover, Lead Generating, Lead Generation, Lead Generator, Lead Technician, Lexus, Lincoln, Lube Technician, Maserati, Maybach, Mazda, Mechanical Knowledge, Medical Scheduling, Mercedes-Benz, Mercury, Microsoft Word, Mini, Mitchell (Claims Management Software), Mitchell 1 ProDemand, Mitchell Estimating, Mitsubishi, Negotiation, Nissan, OBD-II Diagnostics Scanners, Organizational Skills, Outbound Calling, Outbound Calls, Outbound Sales, Parts Center, Parts Counter Person, Parts Expert, Parts Manager, People Skills, Personal Assistance Experience, Phone Etiquette, Phone Sales, Phone Skills, Porsche, Pre-Owned Dealer, Public Relations Fundraising Events, RAM, Relationship Management, Repair Order, Restaurant Server, Retail Sales, Retail Parts, Reynolds & Reynolds, RO, RV Service Advisor Experience, Sales, Sales Closer, Sales Consultant, Sales Floor, Sales Floor Rep, Sales Floor Representative, Sales Lead Generation, Sales Lead Generator, Sales Rep, Sales Representative, Sales Retention Specialist, Sales Scheduling, Sales Support, Sales/Customer, Sales/Customer Service, Scheduling, Service, Service Advisor, Service Appointment Coordinator, Service Appointment Setter, Service Attendant, Service Coordinator, Service Expert, Service Leader, Service Manager, Service Shop Administrator, Service Specialist, Service Technician Experience, Service Writer, Service Writing, Shop Foreman, Shop Manager,  Spanish, Spectrum, Subaru, Subprime, Suzuki, Telecommunications Industry Sales  Telemarketer, Telemarketing, Telephone Fundraising, Telephone Sales, Telephone Skills, Tesla, Time Management, Toyota, Typing, Up Sell, Up Selling, Upselling, Used Car Dealer, Vehicle Maintenance, Vehicle Repair, Vin Solutions, VinSolutions, Volkswagen, Volvo, Warm Call, Warm Calling, Warm Calls, Warranty, Wholesale Parts, Wireless Sales, Xtime, etc.