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Assistant Automotive Service Advisor Jobs in Ohio

Infiniti of Akron

Automotive Service Advisor

Akron, OH · On-site

The Automotive Service Advisor at Infiniti of Akron is responsible for providing exceptional ... Provide detailed explanations of necessary repairs and the associated costs * Assist customers in ...

Carey Ford

Be Seen First

Automotive Service Advisor

Carey, OH · On-site

$36K - $50K/yr (+ commission)

Help schedule appointments and maintain an efficient service workflow * Assist customers with Ford ... Automotive service or dealership experience is preferred, but will consider someone with excellent ...

Chevrolet Of Troy

Automotive Service Advisor

Troy, OH · On-site

$65K - $100K/yr

Previous experience in automotive service advising or related customer service role preferred. * Strong communication and interpersonal skills. * Ability to understand mechanical terminology and ...

AAA Mid Atlantic

Automotive Service Advisor

Toledo, OH

$20.45/hr

AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians. In this role, you'll guide customers through the ...

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All JobsAutomotive Service Advisor JobsAssistant Automotive Service Advisor JobsAssistant Automotive Service Advisor Jobs in Ohio

Assistant Automotive Service Advisor information

See Ohio salary details

$11

$24

$43

How much do assistant automotive service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for assistant automotive service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Ohio?

The most popular types of Automotive Service Advisor jobs in Ohio are:

What cities in Ohio are hiring for Assistant Automotive Service Advisor jobs?

Cities in Ohio with the most Assistant Automotive Service Advisor job openings:

Assistant Automotive Service Advisor jobs near you
Infographic showing various Assistant Automotive Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

Automotive Service Advisor

Liberty Ford Brunswick

Brunswick, OH • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Liberty Ford of Brunswick is looking for an Automotive Service Advisor to join our team. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Service Advisor Compensation and Benefits:
  • Competitive Pay starting at $50,000
  • Four Medical Plan Options
  • Health Savings Accounts
  • Dental & Vision
  • Employee Assistance Program
  • Traditional and Roth 401(k)
  • 100% Vested 401(k) Employer Match
  • Education Reimbursement Plan
  • Paid Time Off - 40 hours awarded after 90 days
  • 7 Paid Holidays
  • Referral Program
  • Employer Paid Life Insurance
  • Short-Term and Long-Term Disability
  • Voluntary Term and Universal Life Insurance
  • Supplemental Insurance Options
  • Discounts on New & Used Vehicles
  • Discounts on Service & Parts

Service Advisor Responsibilities:
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Service Advisor Requirements:
  • Previous experience at a Ford dealership is a plus
  • Ability to identify the problem quickly
  • Knowledge of automobiles
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Very energetic personality
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Minimum of 1 year in service department
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • Ability to work in a fast-paced environment
  • Basic computer skills
  • Positive, friendly attitude
  • High school diploma or equivalent

About Us:
At Liberty Ford Brunswick, we're proud to be a trusted part of the Brunswick community, delivering exceptional customer service and building lasting relationships every day. As part of our family-owned dealership group, we foster a supportive, team-oriented culture where employees are valued, encouraged to grow, and given opportunities to build rewarding careers. If you're looking for a workplace that values integrity, teamwork, and your professional development, we'd love to have you join the Liberty Ford Brunswick team.
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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