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Automotive Service Advisor Manager Jobs in Ohio (NOW HIRING)

Krieger Ford

Automotive Service Advisor

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Krieger Ford is looking for a motivated, customer-focused Automotive ... management skills Ability to multitask and prioritize effectively Friendly, professional, and ...

Krieger Ford

Automotive Service Advisor

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Krieger Ford is looking for a motivated, customer-focused Automotive ... management skills Ability to multitask and prioritize effectively Friendly, professional, and ...

AAA Club Alliance

Automotive Service Advisor

Cincinnati, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Opportunity Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive ...

AAA Club Alliance

Automotive Service Advisor

Cincinnati, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Opportunity Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive ...

AAA Club Alliance

Automotive Service Advisor

Cincinnati, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Opportunity Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive ...

AAA Club Alliance

Automotive Service Advisor

Cincinnati, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Opportunity Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive ...

AAA Mid Atlantic

Automotive Service Advisor

Saint Bernard, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in ...

New

AAA Mid Atlantic

Automotive Service Advisor

Saint Bernard, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in ...

New

AAA Mid Atlantic

Automotive Service Advisor

Saint Bernard, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in ...

New

AAA Club Alliance

Automotive Service Advisor

West Chester, OH · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Drive your career forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an ...

AAA Club Alliance

Automotive Service Advisor

Toledo, OH · On-site

$20.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Drive your career forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an ...

AAA Club Alliance

Automotive Service Advisor

Toledo, OH · On-site

$20.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Drive your career forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an ...

AAA Club Alliance

Automotive Service Advisor

Toledo, OH · On-site

$20.45/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Drive your career forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an ...

AAA Club Alliance

Automotive Service Advisor

West Chester, OH · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Drive your career forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an ...

AAA Mid Atlantic

Automotive Service Advisor

Saint Bernard, OH · On-site

$18.24 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in ...

New

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Manager JobsAutomotive Service Advisor Manager Jobs in Ohio

Automotive Service Advisor Manager information

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What are the most commonly searched types of Automotive Service Advisor jobs in Ohio?

The most popular types of Automotive Service Advisor jobs in Ohio are:

What cities in Ohio are hiring for Automotive Service Advisor Manager jobs?

Cities in Ohio with the most Automotive Service Advisor Manager job openings:

Automotive Service Advisor Manager jobs near you

Automotive Service Advisor - Uncapped Bonus

Boling Automotive Service

Sardinia, OH • On-site

$55K - $115K/yr

Full-time

PTO

Posted 28 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off

Are you a "people person"?
Do you thrive in a fast-paced environment?
Does the idea of uncapped bonuses excite you?
If you answered yes to these questions than we want you to join Boling Automotive Service as an Automotive Service Advisor and be the vital link between our customers and their vehicles! In this role, you will provide exceptional customer service while helping clients understand their automotive needs and solutions.
Responsibilities:
  • Greet customers and assess their automotive service needs.
  • Provide accurate estimates and explanations of services required.
  • Schedule appointments and manage the service workflow efficiently.
  • Communicate with technicians regarding repairs and maintenance.
  • Follow up with customers post-service to ensure satisfaction.
  • Stay updated on automotive technology and service trends.

Requirements:
  • High school diploma or equivalent; automotive service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient in using service software and point-of-sale systems.
  • Customer-focused attitude with a passion for automotive service.
  • Valid driver's license with a clean driving record.
  • Previous experience in a service advisor role is highly desirable.
About Us:
Boling Automotive Service has been proudly serving the Sardinia, OH community for over 15 years. Our commitment to quality service and customer satisfaction has earned us a loyal customer base and a reputation for excellence. Employees enjoy a supportive work environment where their contributions are valued and recognized.