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How much do arbitration manager jobs pay per year?

As of May 31, 2026, the average yearly pay for arbitration manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Arbitration Manager, and why are they important?

To thrive as an Arbitration Manager, you need a solid background in dispute resolution, legal analysis, and case management, often supported by a law degree or certification in arbitration. Familiarity with arbitration rules, case management systems, and legal research tools is typically required. Strong negotiation, organizational, and communication skills are essential for effectively managing cases and coordinating between parties. These skills and qualifications ensure fair, efficient, and compliant resolution of disputes, maintaining the integrity of the arbitration process.

How does an Arbitration Manager typically interact with legal teams and external parties during a dispute resolution process?

An Arbitration Manager plays a central role in coordinating communication between internal legal teams, external counsel, and opposing parties throughout the arbitration process. They are responsible for managing case documentation, scheduling hearings, and ensuring compliance with procedural rules. Collaboration is crucial, as Arbitration Managers often gather input from subject matter experts, facilitate strategy meetings, and provide updates to stakeholders. This position requires strong organizational and interpersonal skills, as successful arbitration outcomes often depend on efficient coordination and timely information sharing.

What is an Arbitration Manager?

An Arbitration Manager is a professional responsible for overseeing the arbitration process, which is a form of alternative dispute resolution used to settle disputes outside of court. They coordinate between parties, manage case documentation, schedule hearings, and ensure that the arbitration procedures comply with relevant laws and regulations. Arbitration Managers may work for arbitration institutions, law firms, or corporations, and they play a key role in facilitating efficient and fair resolutions to conflicts. Their work helps parties avoid lengthy litigation and reach binding decisions in a confidential setting.

What is the difference between Arbitration Manager vs Arbitration Specialist?

AspectArbitration ManagerArbitration Specialist
CredentialsTypically requires a law degree and arbitration certificationOften requires legal background or certification in arbitration
Work EnvironmentManages arbitration processes, oversees teams, and liaises with clientsConducts arbitration hearings, reviews cases, and provides expert analysis
Employer & Industry UsageUsed in legal firms, corporations, and dispute resolution organizationsCommon in legal firms, courts, and arbitration institutions

The Arbitration Manager oversees arbitration processes and manages teams, focusing on strategy and client relations. The Arbitration Specialist conducts hearings and provides case analysis. While both roles require legal knowledge and arbitration certification, the Manager has a broader managerial scope, whereas the Specialist is more case-focused.

More about Arbitration Manager jobs
What cities are hiring for Arbitration Manager jobs? Cities with the most Arbitration Manager job openings:
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What states have the most Arbitration Manager jobs? States with the most job openings for Arbitration Manager jobs include:
What job categories do people searching Arbitration Manager jobs look for? The top searched job categories for Arbitration Manager jobs are:
Arbitration Manager jobs near you
Infographic showing various Arbitration Manager job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.
Manager of ADR Services

Manager of ADR Services

American Arbitration Association Inc.

Voorhees Township, NJ • Hybrid

$73K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 hours ago

Job description

Description

Manager of ADR Services (2026-43)
 
Overview
The American Arbitration Association (AAA) seeks a highly organized and experienced Manager of ADR Services to lead arbitration and mediation case administration and supervise a team of Case Administrators. In this role, you will manage a dynamic caseload, serve as the primary liaison with parties and neutrals, and ensure consistent application of AAA's rules and procedures. Responsibilities include training staff, leading conference calls and preliminary hearings, identifying and resolving case management issues, and ensuring adherence to confidentiality and data security standards. The ideal candidate will possess strong analytical, communication, and leadership skills along with a solid foundation in ADR processes.
 
Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
 
Compensation
  • Charlotte, NC, Miami, FL; San Antonio, TX: $73,000 - $78,000
  • Atlanta, GA; Buffalo, NY; Dallas, TX, Fresno, CA: $77,000 - $82,000
  • Houston, TX; Johnston, RI; Minneapolis, MN: $79,000 - $83,000
  • Chicago, IL; Philadelphia, PA; Voorhees, NJ: $82,000 - $87,000
  • Boston, MA,; Los Angeles, CA: $86,000 - $91,000
  • New York, NY, San Francisco, CA: $91,000 - $97,000
 
This position is also eligible for an annual performance-based incentive targeting 10% of annual salary.
Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.
 
Qualifications
  • Bachelor’s degree in business, law, or a related field; or equivalent mix of education and experience
  • 4–6 years of comprehensive customer service and case management experience in a legal, judicial, or ADR setting
  • 1–2 years of supervisory or team lead experience
  • Strong knowledge of arbitration and mediation procedures and rules
  • Excellent communication and interpersonal skills
  • Demonstrated ability to exercise sound judgment and resolve complex issues
  • Proficiency in Microsoft Office and case management systems; adaptability to emerging technologies, including AI tools
 
About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
American Arbitration Association logo

About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media

Twitter

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