Capacity Specialist

eShipping, LLC

Saint Ann, MO

Full-Time

Job Description

About eShipping

Founded in 2004, eShipping is an asset-light, technology-enabled third-party logistics company headquartered in Kansas City, Missouri. We provide comprehensive managed transportation and logistics solutions across our clients' entire distribution chains, with a focus on small and medium-sized enterprises. Our core services include domestic and international transportation management across LTL, TL, Parcel, third-party Warehousing and Distribution, and TMS technology. Our primary focus is people development. eShipping is made up of quality people, striving to maximize our unique potential for the benefit of ourselves, our families, our colleagues, and our communities. We operate under the philosophy that the more we drive our hearts towards a bigger purpose beyond ourselves and our business, the better we will serve all with whom we come in contact. We believe in creating a life lived well and are inspired by the notion that how you get there matters.

Position Summary

The primary duty of the Capacity Specialist on the St. Louis Full Truckload team is to execute negotiations, book loads, and track shipments with carrier partners. This individual will prospect carriers and develop carrier relationships by cold calling, qualifying, and servicing carriers. This Capacity Specialist is also responsible for converting new relationships into managed, repeat business. This is a commission-eligible position!

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Execute negotiations with carriers through prospecting, cold calling, qualifying, and closing deals

• Convert new relationships into managed, repeat business

• Conduct carrier reviews and other carrier meetings

• Accurately and timely match carriers to loads, pricing, tracking/tracing

• Collaborate with team members to win confidence of carriers and customers

• Other administrative duties as assigned

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently with minimal leadership oversight

• Excellent customer service, time management, and prioritization skills

• Excellent oral and written communication skills in person and via phone

• Able to utilize sound, independent judgment and make responsible decisions and recommendations.

• Excellent follow-through and detail orientation

• Able to effectively utilize computer programs including Word and Excel and TMS system

• Ability to work with a variety of people and personality styles

• Able to work within a climate controlled, fast-paced team environment, performing primarily sedentary work requiring sitting at a computer terminal for long periods of time; maintaining standard office hours and working overtime as necessary to meet customer needs

• Strong ability to persuade and positively influence others

Minimum Education and Experience

• 2+ years related industry experience preferred

• High school diploma or equivalent

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.

• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.

• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an equal opportunity employer.