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How much do service management specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for service management specialist in the United States is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Service Management Specialist vs Service Desk Analyst?

AspectService Management SpecialistService Desk Analyst
CertificationsITIL, HDI, CompTIAITIL, HDI (optional)
Work EnvironmentCross-departmental, process improvement focusHelp desk, end-user support
ResponsibilitiesService delivery, process optimization, stakeholder communicationIssue resolution, ticket management, user support

The Service Management Specialist typically handles broader service processes and improvement initiatives across departments, while the Service Desk Analyst focuses on resolving end-user issues and managing support tickets. Both roles often require similar certifications like ITIL and operate within IT service environments, but their scope and daily tasks differ significantly.

More about Service Management Specialist jobs
What job categories do people searching Service Management Specialist jobs look for? The top searched job categories for Service Management Specialist jobs are:
Service Management Specialist jobs near you
Infographic showing various Service Management Specialist job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $59,972 per year, or $28.8 per hour.

HP Business Services Management Specialist

Procom Consultants Group

Bellevue, WA • On-site

Contractor

Re-posted 19 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

HP Business Services Management Specialist


On behalf of our client, Procom Services is searching for a HP Business Services Management Specialist for a contract opportunity in Bellevue, WA.


HP Business Services Management Specialist Job Details


Knowledge and experience deploying monitoring solutions using HP Business Service Management 9.2X, HP Business Process Monitor 9.X, HP SiteScope 11.X, and VuGen scripting in multiple protocols.


HP Business Services Management Specialist Mandatory Skills


At least 8 years of IT consulting experience

At least 3 years of expertise in the following products: HP Business Service Management 9.2XHP Business Process Monitor 9.XHP SiteScope 11.XVuGen scripting 

Experience in deploying and configuring these products into complex client environments


HP Business Services Management Specialist Start Date


ASAP


HP Business Services Management Specialist Assignment Length


6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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