ZipRecruiter

Log In

1

Inquiry Specialist Jobs (NOW HIRING)

CFS

Accounts Payable Specialist

Houston, TX · Hybrid

$20.25 - $26/hr

NOW HIRING | Accounts Payable Inquiry Specialist Houston, TX | Hybrid Looking for your next opportunity in Accounts Payable? My client is adding an AP Inquiry Specialist to their growing team! What ...

next page

Showing results 1-20

All JobsInquiry Specialist Jobs

Inquiry Specialist information

See salary details

$22.5K

$76.5K

$110.5K

How much do inquiry specialist jobs pay per year?

As of Jul 27, 2026, the average yearly pay for inquiry specialist in the United States is $76,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are common mistakes in job inquiries?

For an Inquiry Specialist, common mistakes in job inquiries include submitting generic or incomplete applications, failing to tailor the message to the specific role, and neglecting to follow application instructions. Clear communication, attention to detail, and demonstrating understanding of the role are essential to avoid these errors.

What are the key skills and qualifications needed to thrive as an Inquiry Specialist, and why are they important?

To thrive as an Inquiry Specialist, you need strong communication skills, analytical abilities, and a background in customer service or information management, often supported by a relevant degree or experience. Familiarity with CRM systems, ticketing platforms, and knowledge base software is typically required. Excellent problem-solving, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure efficient and accurate responses to inquiries, enhance customer satisfaction, and contribute to smooth organizational operations.

How do you politely ask for a job opening?

As an Inquiry Specialist, politely asking for a job opening involves reaching out with a professional email or message expressing your interest, asking if there are any current or upcoming opportunities, and highlighting relevant skills or experience. Maintaining a respectful tone and being concise increases the likelihood of a positive response.

Is specialist an entry level position?

An Inquiry Specialist role is typically not considered entry level; it often requires prior experience in customer service, communication, or related skills. Entry-level positions in this field may be labeled as Customer Service Representative or Support Associate, with Inquiry Specialist roles usually demanding more expertise or training. Certifications or familiarity with CRM tools can also be beneficial for advancement.

What is an Inquiry Specialist?

An Inquiry Specialist is a professional responsible for handling and responding to questions, requests, or concerns from customers, clients, or the public. They gather information, provide accurate answers, and ensure that inquiries are resolved promptly and efficiently. Inquiry Specialists often work in customer service departments, educational institutions, or government agencies, utilizing strong communication and problem-solving skills. Their goal is to enhance customer satisfaction and maintain a positive image for the organization.

What are some common challenges Inquiry Specialists face when handling high volumes of customer inquiries, and how can these be managed effectively?

Inquiry Specialists often encounter periods of high inquiry volumes, which can make it challenging to maintain quick response times while ensuring each customer receives personalized and accurate information. Effective management involves prioritizing inquiries based on urgency, utilizing customer relationship management (CRM) systems to track and organize requests, and collaborating closely with team members to share workload. Time management and strong communication skills are essential, as well as being adaptable to shifting priorities. Employers typically provide ongoing training and tools to help Inquiry Specialists handle these challenges efficiently.

What is an inquiry for a job?

An inquiry for a job is a request for information about employment opportunities, application procedures, or job details. For an Inquiry Specialist role, it often involves handling questions from potential applicants or clients, requiring good communication skills and knowledge of the company's hiring process.

What is the difference between Inquiry Specialist vs Customer Service Representative?

AspectInquiry SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or online support platformsRetail stores, call centers, or online support
Employer & Industry UsageUsed across various industries including healthcare, finance, and techCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on handling specific inquiries, detailed product or service infoDeals with general customer issues, complaints, and support

While both roles involve assisting customers, Inquiry Specialists typically handle specific, detailed inquiries about products or services, often requiring specialized knowledge. Customer Service Representatives address broader customer concerns, complaints, and support issues. The roles overlap in communication skills and work environments but differ in scope and focus.

What job categories do people searching Inquiry Specialist jobs look for? The top searched job categories for Inquiry Specialist jobs are:
Inquiry Specialist jobs near you
Infographic showing various Inquiry Specialist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $76,465 per year, or $36.8 per hour.

Wedding & Event Inquiry Specialist (Full-Time)

By Landmark

Plainfield, NJ • On-site

Full-time

Posted 11 days ago

Job description


Wedding & Event Inquiry Specialist (Full-Time)

By Landmark is hiring a Wedding & Event Inquiry Specialist to handle inbound inquiries from couples and clients. This is a phone-focused role where you'll guide conversations, answer questions, and schedule venue tours across our properties.

No cold calling, all inbound leads.

Responsibilities

Respond to inbound inquiries via phone, email, and text Speak with couples/clients to understand event details (date, guest count, style) Recommend the best-fit venue(s) and schedule tours Follow up consistently to convert inquiries into appointments Log activity in CRM and manage scheduling Coordinate with venue sales teams

Qualifications

13 years of customer service, call center, or scheduling experience Strong phone presence and communication skills Organized and able to manage multiple conversations at once Comfortable using CRM systems and scheduling tools Hospitality or event experience is a plus

Compensation & Schedule

Hourly + commission opportunities In-person role (Plainfield, NJ) Weekend availability required Work-from-home flexibility on weekends

Why Join Us

No cold calling, high-intent inbound leads Fast-paced environment with clear goals Opportunity to grow into sales or event roles Work with well-known venues across NJ & PA