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Inquiry Specialist Jobs (NOW HIRING)

Client Experience Specialist

$18.25 - $22.75/hr

Provide outstanding client support from inquiry to return. * Communicate clearly and professionally via phone, chat, or email. * Anticipate client needs and ensure smooth travel experiences. * Gather ...

Practitioner Specialist

Cambridge, MA · On-site

$56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

AGPN Practitioner Specialist The AGPN Practitioner Specialist is an experienced educator and ... Supports classroom inquiry and school-based learning communities - Supports educators in conducting ...

Activity Specialist

Manhattan, NY · On-site

$26.86/hr

Position Summary The Activity Specialist is responsible for creating and facilitating engaging ... Plan and execute appropriate hands-on inquiry-based projects, enrichment, and recreation ...

New

Practitioner Specialist

Cambridge, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

AGPN Practitioner Specialist The AGPN Practitioner Specialist is an experienced educator and ... Supports classroom inquiry and school-based learning communities - Supports educators in conducting ...

Client Experience Specialist (remote)

$18.25 - $22.75/hr

Provide outstanding client support from inquiry to return. * Communicate clearly and professionally via phone, chat, or email. * Anticipate client needs and ensure smooth travel experiences. * Gather ...

Client Experience Specialist (remote)

$18.25 - $22.75/hr

Client Experience Specialist (Remote) Birmingham, Alabama, United States About the Job Join our ... Provide outstanding client support from inquiry to return. * Communicate clearly and professionally ...

Admissions Specialist

Hyde Park, NY · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Admissions Specialist The hiring rate for this position is $20.00 per hour. The CIA offers a ... Responsible for answering the Admissions Inquiry/Application phone line and providing unsurpassed ...

Showing results 21-40

Inquiry Specialist information

See salary details

$22.5K

$76.5K

$110.5K

How much do inquiry specialist jobs pay per year?

As of Aug 20, 2026, the average yearly pay for inquiry specialist in the United States is $76,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an inquiry specialist?

An Inquiry Specialist is a professional responsible for handling and responding to questions, requests, or concerns from customers, clients, or the public. They gather information, provide accurate answers, and ensure that inquiries are resolved promptly and efficiently. Inquiry Specialists often work in customer service departments, educational institutions, or government agencies, utilizing strong communication and problem-solving skills. Their goal is to enhance customer satisfaction and maintain a positive image for the organization.

What are the key skills and qualifications needed to thrive as an inquiry specialist, and why are they important?

To thrive as an Inquiry Specialist, you need strong communication skills, analytical abilities, and a background in customer service or information management, often supported by a relevant degree or experience. Familiarity with CRM systems, ticketing platforms, and knowledge base software is typically required. Excellent problem-solving, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure efficient and accurate responses to inquiries, enhance customer satisfaction, and contribute to smooth organizational operations.

What are some common challenges inquiry specialists face when handling high volumes of customer inquiries, and how can these be managed effectively?

Inquiry Specialists often encounter periods of high inquiry volumes, which can make it challenging to maintain quick response times while ensuring each customer receives personalized and accurate information. Effective management involves prioritizing inquiries based on urgency, utilizing customer relationship management (CRM) systems to track and organize requests, and collaborating closely with team members to share workload. Time management and strong communication skills are essential, as well as being adaptable to shifting priorities. Employers typically provide ongoing training and tools to help Inquiry Specialists handle these challenges efficiently.

What is the difference between Inquiry Specialist vs Customer Service Representative?

AspectInquiry SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or online support platformsRetail stores, call centers, or online support
Employer & Industry UsageUsed across various industries including healthcare, finance, and techCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on handling specific inquiries, detailed product or service infoDeals with general customer issues, complaints, and support

While both roles involve assisting customers, Inquiry Specialists typically handle specific, detailed inquiries about products or services, often requiring specialized knowledge. Customer Service Representatives address broader customer concerns, complaints, and support issues. The roles overlap in communication skills and work environments but differ in scope and focus.

Infographic showing various Inquiry Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $76,465 per year, or $36.8 per hour.

$18.25 - $22.75/hr

Other

Re-posted 28 days ago


Job description

Client Experience Specialist

Huntsville, Alabama, United States

Join our dynamic travel team! As a Client Experience Specialist, you’ll help travelers plan and enjoy seamless, stress-free trips while working from home with flexible hours.

Responsibilities:

  • Provide outstanding client support from inquiry to return.
  • Communicate clearly and professionally via phone, chat, or email.
  • Anticipate client needs and ensure smooth travel experiences.
  • Gather feedback to improve service quality.

Qualifications:

  • Excellent communication and people skills.
  • Detail-oriented and dependable with strong follow-up habits.
  • Comfortable working independently in a remote environment.
  • Passion for helping others and learning about travel.

What We Offer:

  • Work-from-home flexibility.
  • Mentorship and ongoing training.
  • Supportive, growth-minded team culture.
  • Access to travel industry perks and education.