Service Management Specialist Jobs (NOW HIRING)

ProSidian seeks a Records Management Specialist | Professional Administrative & Management Support Services (PAMSS) for program support on an Exempt W2: No Overtime Pay basis working on-site (client site) in the United States (Idaho) area full-time generally located across the United States (Idaho) across the United States – Mountain West Region region supporting DOEID oversees nuclear energy research, cleanup, and lab operations, advancing national energy and environmental missions.

We seek Records Management Specialist | Professional Administrative & Management Support Services (PAMSS) candidates with relevant federal energy & nuclear sector experience (functional and technical area expertise also ideal) to support professional services engagement for federal energy & nuclear sector clients such as DOEID. This as a full-time ProSidian W-2 professional administrative & management support services (PAMSS) functional area / swim lane / category discipline - professional administrative & management support services (PAMSS) supply/service initiative and an employed position with commensurate benefits and competitive salary.

Provide services and support as a records management specialist [professional administrative & management support services (PAMSS)] in the federal energy & nuclear industry sector focussing on management and operations solutions for clients such as Department of Energy (DOEID) | DOE Idaho Operations Office generally located in United States (Idaho) and across the United States – Mountain West Region region (of country/world) working on-site (client site).

Manages records lifecycle, ensures compliance with federal records regulations, and supports audits. Professional administrative & management support services (PAMSS) deliver integrated administrative, analytical, and operational support enabling efficient, compliant, mission-focused organizational performance. Records/information management is administrative support with specialized focus; map to mid admin specialist. Records governance ensuring federal information compliance

Manage records lifecycle, ensure NARA compliance

The role(s) are located in the United States – Mountain West Region region, at or near United States (Idaho). Initially identified work site address (working on-site (client site): U.S. Department of Energy - Idaho Operations Office (DOE-ID) Office of Nuclear Energy | 1955 Fremont Avenue Idaho Falls, ID 83402

Desired qualifications for records management specialist | professional administrative & management support services (PAMSS) [DOEID0026025] (DOEID0026025) candidates:

4–6 years records management experience

High school diploma or GED + 3 years relevant experience in records management or library science.

- Equivalency: associate's degree + 1 year relevant experience. Bachelor's degree

4–6 years records management experience

This position aligns with functional and technical requirements in the federal energy & nuclear sector and records management specialist candidates principally support professional administrative & management support services (PAMSS) functional area / swim lane / category disciplines.

Skills required:

Primarily focused on management and financial consulting, acquisition and grants management support, and business program and project management services initiatives and aligned with program support activities professional administrative & management support services (PAMSS) functional area activities.

Strong knowledge of federal records management principles and regulations (e.g., NARA, DOE orders); meticulous organizational skills; experience with electronic document management systems; proficient in Microsoft Office Suite. Records systems, compliance

Competencies required:

• Detail orientation, accountability

Ancillary details of the roles:

• Supports audits and FOIA

Compliance-focused role

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As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with documented goals for each of the firm's eight ProSidian global competencies [1 - personal effectiveness | 2 - continuous learning | 3 - leadership | 4 - client service | 5 - business management | 6 - business development | 7 - technical expertise | 8 - innovation & knowledge sharing (thought leadership)]; and support all business development and other efforts on behalf of ProSidian.

1. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
2. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
3. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
4. Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
5. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
6. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
7. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
8. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

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Other Requirements

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
• Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
• Willingness - to constantly learn, share, and grow and to view the world as their classroom.

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Benefits and Highlights

ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian. At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance. We are pleased to offer the employee benefits program, designed to promote your health and personal well-being. Our growing list of benefits currently includes the following for full-time employees:

• Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
• Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision.
• 401(k) Retirement Savings Plan: The 401(k) retirement savings plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax safe harbor 401(k) retirement savings plan that includes a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
• Pre-Tax Payment Programs: Pre-tax payment programs are premium-only plans (POPs) that provide eligible employees with a comprehensive flexible spending