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Service Management Consultant Jobs (NOW HIRING)

EAG Services

Management Consultant

Houston, TX · On-site

$47K - $54K/yr

As an EAG team member, you will leverage your customer service and oil and gas industry experience ... The Management Consultant will guide clients through multifaceted transformations using EAG ...

EAG Services

Management Consultant

Houston, TX · On-site

$47K - $54K/yr

As an EAG team member, you will leverage your customer service and oil and gas industry experience ... The Management Consultant will guide clients through multifaceted transformations using EAG ...

Aroha Technologies

Management Consultant

San Francisco, CA · On-site

$58K - $67K/yr

Management Consultant Work Location: 455 Golden Gate Avenue, San Francisco, CA 94102 Duration: 5 - ... services supporting the Research, Analytics, and Data (RAD) division's data roadmap and enterprise ...

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Service Management Consultant information

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$10

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How much do service management consultant jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for service management consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What are Service Management Consultants?

Service Management Consultants are professionals who help organizations improve their service delivery processes, often using frameworks like ITIL or ISO standards. They assess current service operations, identify areas for improvement, and implement best practices to enhance efficiency, customer satisfaction, and alignment with business goals. Their work often includes developing service strategies, optimizing workflows, guiding technology adoption, and ensuring continuous improvement. Service Management Consultants work across various industries, especially in IT, healthcare, and finance, to drive better service outcomes.

What are the key skills and qualifications needed to thrive as a Service Management Consultant, and why are they important?

To thrive as a Service Management Consultant, you need expertise in IT service management frameworks (like ITIL), analytical problem-solving, and a relevant bachelor's degree or higher. Familiarity with tools such as ServiceNow, BMC Remedy, and certifications like ITIL Foundation or ISO/IEC 20000 are highly valued. Strong client communication, stakeholder management, and adaptability help build trust and drive successful change initiatives. These skills ensure effective service delivery, client satisfaction, and the continuous improvement of business processes.

What is the difference between Service Management Consultant vs Business Analyst?

AspectService Management ConsultantBusiness Analyst
Required CredentialsCertifications like ITIL, PMP often preferredCertifications like CBAP, PMI-PBA common
Work EnvironmentConsulting firms, IT departments, client sitesCorporate offices, project teams, client organizations
Employer & Industry UsageIT service providers, consulting firms, large enterprisesFinancial, tech, healthcare, and other industries
Common Search & Comparison IntentUnderstanding roles in service delivery and improvementAnalyzing business needs and processes

While both roles involve analyzing and improving organizational processes, Service Management Consultants focus on optimizing IT service delivery and implementing frameworks like ITIL, whereas Business Analysts concentrate on understanding business needs, documenting requirements, and facilitating solutions across various departments.

How does a Service Management Consultant typically collaborate with clients and internal teams during an engagement?

Service Management Consultants play a key role in bridging client needs and internal expertise. They frequently facilitate workshops, conduct interviews, and gather requirements from client stakeholders to understand business objectives. Internally, they work closely with IT, operations, and project management teams to design and implement service management solutions. Effective communication and coordination are essential, as consultants must ensure alignment between client expectations and deliverable outcomes throughout the project lifecycle.
More about Service Management Consultant jobs
What cities are hiring for Service Management Consultant jobs? Cities with the most Service Management Consultant job openings:
What states have the most Service Management Consultant jobs? States with the most job openings for Service Management Consultant jobs include:
What job categories do people searching Service Management Consultant jobs look for? The top searched job categories for Service Management Consultant jobs are:
Service Management Consultant jobs near you
Infographic showing various Service Management Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $98,480 per year, or $47.3 per hour.
Enterprise Service Management Consultant

Enterprise Service Management Consultant

Procom Consultants Group

Plano, TX

Contractor

Posted 8 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Enterprise Service Management Consultant  


On behalf of our client, Procom Services is searching for a Enterprise Service Management Consultant for a contract opportunity in Plano, TX.


Enterprise Service Management Consultant Job Details


Monitoring solutions including HP BSM, HP UCMDB, ServiceNow, CA Spectrum, SCOM, Nagios platform to provide monitoring & management services. Enterprise Service Management team is responsible for implementing, configuring, managing these applications. To fulfill growing demand of these tools, we are looking for experienced professionals in the Business Service Management arena.


Enterprise Service Management Mandatory Skills


Monitoring solutions including HP BSM, HP UCMDB, ServiceNow, CA Spectrum, SCOM, Nagios platform to provide monitoring & management services.


Enterprise Service Management Consultant Start Date


ASAP


Enterprise Service Management Consultant Assignment Length


9+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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