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Service Management Consultant Jobs (NOW HIRING)

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Business Management Consultant

Ogden, AR · Remote

$44.70K - $51.50K/yr

The primary role of this position is to provide direct, one-on-one, management and business skills consulting services to startup and existing small businesses located throughout our 7-state service ...

Communities Unlimited

Business Management Consultant

Maud, TX · Remote

$45.50K - $52.40K/yr

The primary role of this position is to provide direct, one-on-one, management and business skills consulting services to startup and existing small businesses located throughout our 7-state service ...

Communities Unlimited

Business Management Consultant

Fulton, AR · Remote

$46.20K - $53.10K/yr

The primary role of this position is to provide direct, one-on-one, management and business skills consulting services to startup and existing small businesses located throughout our 7-state service ...

Aroha Technologies

Management Consultant

San Francisco, CA · On-site

$58.90K - $67.70K/yr

Management Consultant Work Location: 455 Golden Gate Avenue, San Francisco, CA 94102 Duration: 5 - ... services supporting the Research, Analytics, and Data (RAD) division's data roadmap and enterprise ...

Communities Unlimited

Business Management Consultant

Hooks, TX · Remote

$47.50K - $54.60K/yr

The primary role of this position is to provide direct, one-on-one, management and business skills consulting services to startup and existing small businesses located throughout our 7-state service ...

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How much do service management consultant jobs pay per hour?

As of May 30, 2026, the average hourly pay for service management consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Management Consultant, and why are they important?

To thrive as a Service Management Consultant, you need expertise in IT service management frameworks (like ITIL), analytical problem-solving, and a relevant bachelor's degree or higher. Familiarity with tools such as ServiceNow, BMC Remedy, and certifications like ITIL Foundation or ISO/IEC 20000 are highly valued. Strong client communication, stakeholder management, and adaptability help build trust and drive successful change initiatives. These skills ensure effective service delivery, client satisfaction, and the continuous improvement of business processes.

How does a Service Management Consultant typically collaborate with clients and internal teams during an engagement?

Service Management Consultants play a key role in bridging client needs and internal expertise. They frequently facilitate workshops, conduct interviews, and gather requirements from client stakeholders to understand business objectives. Internally, they work closely with IT, operations, and project management teams to design and implement service management solutions. Effective communication and coordination are essential, as consultants must ensure alignment between client expectations and deliverable outcomes throughout the project lifecycle.

What are Service Management Consultants?

Service Management Consultants are professionals who help organizations improve their service delivery processes, often using frameworks like ITIL or ISO standards. They assess current service operations, identify areas for improvement, and implement best practices to enhance efficiency, customer satisfaction, and alignment with business goals. Their work often includes developing service strategies, optimizing workflows, guiding technology adoption, and ensuring continuous improvement. Service Management Consultants work across various industries, especially in IT, healthcare, and finance, to drive better service outcomes.

What is the difference between Service Management Consultant vs Business Analyst?

AspectService Management ConsultantBusiness Analyst
Required CredentialsCertifications like ITIL, PMP often preferredCertifications like CBAP, PMI-PBA common
Work EnvironmentConsulting firms, IT departments, client sitesCorporate offices, project teams, client organizations
Employer & Industry UsageIT service providers, consulting firms, large enterprisesFinancial, tech, healthcare, and other industries
Common Search & Comparison IntentUnderstanding roles in service delivery and improvementAnalyzing business needs and processes

While both roles involve analyzing and improving organizational processes, Service Management Consultants focus on optimizing IT service delivery and implementing frameworks like ITIL, whereas Business Analysts concentrate on understanding business needs, documenting requirements, and facilitating solutions across various departments.

More about Service Management Consultant jobs
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What states have the most Service Management Consultant jobs? States with the most job openings for Service Management Consultant jobs include:
What job categories do people searching Service Management Consultant jobs look for? The top searched job categories for Service Management Consultant jobs are:
Service Management Consultant jobs near you
Business Management Consultant

Business Management Consultant

Communities Unlimited

New Boston, TX • Remote

$45.50K - $52.40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The primary role of this position is to provide direct, one-on-one, management and business skills consulting services to startup and existing small businesses located throughout our 7-state service area, with primary emphasis in the region around their office location. Position assignments include developing content for trainings and topic facilitation for webinars and workshops related to small business start and growth and building relationships with local community leaders to facilitate economic development activities related to small business growth and development.

An ideal candidate will work from home; however, candidate must currently reside in or within a commutable distance to the Texarkana area.

Business Management Consultant Benefits:

  • Medical, dental, and vision insurance
  • Health Savings Account with annual employer contributions
  • Flexible Spending Accounts
  • Company-paid Short-Term & Long-Term Disability and Basic Life Insurance
  • Employer 401k Match
  • Paid holiday, vacation and sick time.

Business Management Consultant Requirements:

  • Education
    • Option A: Masters degree in business, management, finance, administration, or a related field and at least 1 year experience in business ownership, startups, business development, operations, finance, consulting, or leadership roles supporting business growth or turnaround efforts.
    • Option B: Bachelors degree in business, management, finance, administration, or a related field and at least 5 years' experience in business ownership, startups, business development, operations, finance, consulting, or leadership roles supporting business growth or turnaround efforts.
  • Excellent facilitation, writing, communication, computer, and analysis skills.
  • Ability to develop workshops related to small business management consulting.
  • Ability to reach out and build new and existing partnerships in the target communities.
  • Ability to work one-on-one with entrepreneurs with the goal of building their business skills and management capacity as business owners.
  • Ability to work independently, with accountability for results.
  • Ability to assist in training other management consultants.
  • Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage.
  • Must be authorized to work in the USA.

Business Management Consultant Duties:

  • Conduct financial and operational assessments for small business clients, identify growth challenges, and recommend strategies to improve business performance and sustainability.
  • Develop scopes of services, financial projections, and actionable plans while delivering consulting services and financial literacy education to business owners.
  • Analyze financial data, including ratio analysis, to support decision-making and guide clients toward positive business growth outcomes.
  • Build and maintain relationships with community leaders, business owners, and partners while promoting economic development resources and identifying new funding or partnership opportunities.
  • Maintain accurate client documentation, reporting, timekeeping, and communication while supporting team collaboration, staff training, and organizational initiatives.

EOE

Compensation details: 61800-63500 Yearly Salary

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