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Service Management Consultant Jobs (NOW HIRING)

Management Consultant

Arlington, VA ยท On-site

$100K - $120K/yr

We are currently seeking a Management Consultant who is ready to join our OPNAV team. This position ... Provide strategic, objective, and actionable advisory services that assist the organization in ...

... services. We work with executive teams to solve complex commercial challenges, drive organisational ... As a Senior Management Consultant, you will work closely with senior client stakeholders to ...

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients ... Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and ...

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients ... Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and ...

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients ... Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and ...

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients ... Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and ...

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients ... Strategy & Management Consulting Sia's Strategy & Management Consulting global footprint and ...

Brand Management Consultant Location: Onsite - Los Angeles, CA 90038 Duration: Contract - 6 months ... services and workforce solutions. This partnership expands TSR's ability to deliver broader ...

Financial Management Consultant

Columbus, OH ยท On-site

$83K - $125K/yr

Examples of the types of projects include financial planning, utility cost of service and fee ... Use expertise in finance and accounting to lead and manage a variety of management consulting ...

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Service Management Consultant information

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$10

$47

$97

How much do service management consultant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service management consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What is a service management consultant?

Service Management Consultants are professionals who help organizations improve their service delivery processes, often using frameworks like ITIL or ISO standards. They assess current service operations, identify areas for improvement, and implement best practices to enhance efficiency, customer satisfaction, and alignment with business goals. Their work often includes developing service strategies, optimizing workflows, guiding technology adoption, and ensuring continuous improvement. Service Management Consultants work across various industries, especially in IT, healthcare, and finance, to drive better service outcomes.

How does a service management consultant typically collaborate with clients and internal teams during an engagement?

Service Management Consultants play a key role in bridging client needs and internal expertise. They frequently facilitate workshops, conduct interviews, and gather requirements from client stakeholders to understand business objectives. Internally, they work closely with IT, operations, and project management teams to design and implement service management solutions. Effective communication and coordination are essential, as consultants must ensure alignment between client expectations and deliverable outcomes throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a service management consultant, and why are they important?

To thrive as a Service Management Consultant, you need expertise in IT service management frameworks (like ITIL), analytical problem-solving, and a relevant bachelor's degree or higher. Familiarity with tools such as ServiceNow, BMC Remedy, and certifications like ITIL Foundation or ISO/IEC 20000 are highly valued. Strong client communication, stakeholder management, and adaptability help build trust and drive successful change initiatives. These skills ensure effective service delivery, client satisfaction, and the continuous improvement of business processes.

What is the difference between Service Management Consultant vs Business Analyst?

AspectService Management ConsultantBusiness Analyst
Required CredentialsCertifications like ITIL, PMP often preferredCertifications like CBAP, PMI-PBA common
Work EnvironmentConsulting firms, IT departments, client sitesCorporate offices, project teams, client organizations
Employer & Industry UsageIT service providers, consulting firms, large enterprisesFinancial, tech, healthcare, and other industries
Common Search & Comparison IntentUnderstanding roles in service delivery and improvementAnalyzing business needs and processes

While both roles involve analyzing and improving organizational processes, Service Management Consultants focus on optimizing IT service delivery and implementing frameworks like ITIL, whereas Business Analysts concentrate on understanding business needs, documenting requirements, and facilitating solutions across various departments.

What cities are hiring for Service Management Consultant jobs?

Cities with the most Service Management Consultant job openings:

What states have the most Service Management Consultant jobs?

States with the most job openings for Service Management Consultant jobs include:

What are popular job titles related to Service Management Consultant jobs?

For Service Management Consultant jobs, the most frequently searched job titles are:

Infographic showing various Service Management Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $98,480 per year, or $47.3 per hour.

Management Consultant

Washington, DC โ€ข On-site

Goldbelt Glacier Health Services
51 - 200 employees

$145K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago


Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

Summary:

The Management Consultant directs multiple complex projects and provides strategic initiative management support to enhance organizational performance and operational effectiveness. This role leads process improvement efforts, ensures quality and compliance of work products, and delivers executive coaching to support successful implementation of high-priority initiatives.

Responsibilities

Essential Job Functions:

  • Direct and manage multiple complex, high-visibility projects simultaneously
  • Provide initiative management support to ensure alignment with strategic objectives
  • Lead process improvement efforts to increase efficiency, effectiveness, and compliance
  • Review work products and deliverables to ensure quality, accuracy, and adherence to regulatory and organizational standards
  • Develop project plans, schedules, risk mitigation strategies, and performance metrics
  • Provide executive coaching and advisory support to leadership on project execution and operational improvements
  • Identify risks, issues, and improvement opportunities, and implement corrective actions as needed
Qualifications

Necessary Skills and Knowledge:

  • Strong expertise in business process analysis and re-engineering methodologies
  • Exceptional executive communication and presentation skills
  • Ability to influence and advise senior leadership
  • Strong analytical and strategic thinking capabilities

Minimum Qualifications:

  • Bachelor's in Engineering, Business, or related field
  • PMP/DHS mid-level PM (or equivalent)
  • Minimum 7 years of experience OR 5 years with a Master's degree or higher
  • Ability to pass employment background check and obtain a Common Access Card (CAC)

Pay and Benefits

The annual salary range for this position is $145,000 to $160,000.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

Employment Type: FULL_TIME