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Capacity Manager Jobs (NOW HIRING)

Position Overview The Capacity Manager establishes and operates ITIL-aligned capacity management processes to ensure that enterprise infrastructure and mission-critical systems have sufficient ...

Capacity Manager Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is seeking a dynamic IT Capacity Manager to join our team in support of the AFCENT ...

Description As a Capacity Manager, you will oversee carrier relationships, optimize freight capacity, and ensure seamless execution of transportation strategies. You will leverage industry expertise ...

Job Type Full-time Description As a Capacity Manager, you will oversee carrier relationships, optimize freight capacity, and ensure seamless execution of transportation strategies. You will leverage ...

Capacity Manager Location: Plano, TX (Hybrid) Client is seeking a highly experienced Senior IT Capacity Manager to provide endtoend capacity, performance, and resiliency leadership across a major ...

As a Capacity Manager, you will oversee carrier relationships, optimize freight capacity, and ensure seamless execution of transportation strategies. You will leverage industry expertise and data ...

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Job Title Capacity Manager Education Associate Degree Location Allentown - Allentown, PA 18106 US (Primary) Career Level Entry Level Category Operations Job Type Permanent About PSA BDP: PSA BDP, a ...

Capacity Manager The Capacity Manager is responsible for securing transportation capacity and optimizing carrier relationships to support the successful execution of brokerage freight. This role ...

CAPACITY MANAGER

Phoenix, AZ · On-site

$65K/yr

We're looking for a motivated Capacity Manager to join our operations team at our headquarters in Phoenix, AZ. The ideal candidate is experienced in logistics, self-motivated and eager to take on ...

CAPACITY MANAGER

Richland, WA · On-site

$28 - $34/hr

Preferred 2+ years of transportation experience working in an operations or sales capacity, 3PL, brokerage provider or carrier for hire * Strong analytical thinking skills This is a full-time, exempt ...

We're looking for a motivated Capacity Manager to join our operations team at our headquarters in Phoenix, AZ. The ideal candidate is experienced in logistics, self-motivated and eager to take on ...

Seeking an Enterprise Capacity Management Sr. Manager with experience running a Capacity Management Program within a large Enterprise IT environment. Identify, capture, and report on the hardware and ...

... Manager Hands-on experience in capacity monitoring and planning methodologies Ability to multi-task and shift priorities Ability to work collaboratively with multiple technology teams within the IT ...

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$40K

$68.7K

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How much do capacity manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for capacity manager in the United States is $68,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a Capacity Manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a Capacity Manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the Capacity Manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

More about Capacity Manager jobs
What cities are hiring for Capacity Manager jobs? Cities with the most Capacity Manager job openings:
What are the most commonly searched types of Capacity jobs? The most popular types of Capacity jobs are:
What states have the most Capacity Manager jobs? States with the most job openings for Capacity Manager jobs include:
Infographic showing various Capacity Manager job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $68,718 per year, or $33 per hour.
Capacity Manager

Full-time

Posted 25 days ago


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 207 rated it services


Job description

Position Overview
The Capacity Manager establishes and operates ITIL-aligned capacity management processes to ensure that enterprise infrastructure and mission-critical systems have sufficient resources to meet current and future business demand in a highly regulated federal IT environment. This role monitors performance and utilization across compute, storage, network, and application tiers, analyzes trends, and produces forecasts and reports that inform budgeting and technology planning decisions. The position partners with architecture, operations, and service owners to identify capacity risks, recommend optimization or scaling options, and align capacity plans with service level targets and change and release schedules.
Key Responsibilities
  • Design and maintain an ITIL-based capacity management framework spanning business, service, and component capacity views, ensuring clear linkages between demand, performance, and infrastructure resources across the enterprise.
  • Collect and analyze utilization and performance metrics from monitoring tools for servers, virtual infrastructure, storage, databases, and networks to detect bottlenecks and saturation risks before they impact mission-critical services.
  • Build capacity forecasts and "what-if" models using historical trends, business growth assumptions, and planned projects to recommend scaling strategies, technology upgrades, or efficiency improvements.
  • Produce regular capacity and performance reports and dashboards for leadership and service owners, translating technical data into actionable recommendations tied to cost, risk, and service level objectives.
  • Collaborate with architecture, engineering, and operations teams to incorporate capacity considerations into solution designs, release planning, and change schedules in a highly regulated government environment.
  • Identify and lead capacity optimization initiatives such as rightsizing, consolidation, virtualization, and cloud elasticity to balance performance, resilience, and cost.
  • Integrate capacity management with incident, problem, and change processes so recurring capacity-related issues feed into long-term remediation and planning.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience.
  • 3-5 years of experience in IT infrastructure or service management roles with a primary focus on performance analysis and capacity planning.
  • Demonstrated knowledge and practical experience in capacity management, with solid analytical, communication, and problem-solving skills.
  • Ability to work collaboratively with various stakeholders and team members across architecture, operations, and business functions.
  • Candidates must have a current secret security clearance or higher.

Preferred Qualifications
  • ITIL certification (ITIL Foundation or higher) demonstrating knowledge of ITIL-based service management processes and best practices.
  • Experience using enterprise monitoring and ITSM tools to automate capacity data collection, threshold alerting, and report generation for large multi-platform environments.
  • Familiarity with cloud capacity concepts such as autoscaling, reserved instances, and hybrid capacity planning for mixed on-premises and cloud workloads.
  • Background in federal government IT environments or highly regulated industries with experience adapting capacity processes to compliance and security requirements.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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