Strategic Account Manager

Maintain and develop relationships within defined strategic account base. Essential focus on inventory management and ROWC improvement. Grow EBITDA through addition of new programs and accounts within a defined strategic account base for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services. Maintain sales and solicit new business with existing strategic accounts assigned. Meet or exceed revenue, profit and return on working capital targets for the strategic account base, as agreed to with management. Prioritize efforts and work with inside sales, purchasing and the entire Steel Technologies team to meet or exceed corporate goals and objectives. Monitor competitive activity and trends within strategic account base and communicate to management.

Must be located in either the Huntsville, Birmingham, Memphis or Mississippi Area.

DUTIES AND RESPONSIBILITIES:

1. Work with management to set goals for strategic customer base
2. Understand Steel Technologies strengths and value proposition
3. Engage in your education and development within the company
4. Become the subject matter expert for all business available within assigned strategic customer base and keep good records to communicate information to management
5. Prospect new business and solicit quotes for business that is in alignment with our value proposition
6. Respond to quotations in a timely manner using the company standard quoting format
7. Convert quotations into earned business
8. Maintain existing business, improving profit where possible, and grow within existing accounts
9. Accountable for monthly forecasts and for working with inside sales and customers to improve forecast accuracy
10. In conjunction with inside sales, purchasing, business planning and management, manage customer inventory and accounts receivable to meet agreed return on working capital targets
11. Ensure pricing updates are clearly communicated to inside sales, program managers and admin's as appropriate in a timely manner
12. Monitor daily sales report to ensure correct pricing is applied and profit targets are met
13. Work with quality and inside sales to evaluate and expedite customer claims
14. Make in-person calls and entertain customers appropriately to grow and maintain relationships
15. Provide market intelligence to customers and become a trusted partner
16. Know the customers business and move up the value chain within the customer

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to work independently
• Knowledge and understanding of sales
• Knowledge of internal controls and procedures
• Strong leadership, communication, organizational, and problem solving skills
• Ability to work effectively with all levels of management and employees
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal products

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

EDUCATION AND EXPERIENCE:

Prefer a Bachelor's degree in a related field and one to five years of experience in regional or strategic sales. Formal education may be substituted with experience and training when competency in the position is demonstrated.

WORKING CONDITIONS:

This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people.

WHAT WE CAN OFFER:

• Medical, Dental, and Vision
• Free Telehealth services through 12/31/2024
• Competitive Wellness Program, providing up to 100% discount on medical premiums
• Short-Term and Long-Term Disability
• Supplemental Insurance through Allstate for additional coverage on accidents + cancer
• Employer-Paid Life Insurance
• 401(k) after 60 days of employment + competitive match after one year
• Health Savings Account and Flexible Spending Account
• Great discount programs in automotive, technology, and more
• Education Assistance is available for job-related courses to further your education, with up to 100% paid tuition for maintenance-related coursework and certifications
• Career Advancement Opportunities
• Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal, and Family services

Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.