Workforce Development Manager - Services Talent Pipeline

Job Description
Position Summary
Vertiv is seeking a strategic Workforce Development Manager to build sustainable talent ecosystems for our Field Services organization. This role bridges industry, education, and community to develop robust career pathways that address current and future workforce needs. The ideal candidate will be a systems thinker and a connector-championing workforce readiness, fostering equitable access to skilled trades careers, and strengthening regional talent infrastructure to support our growing business.
Key Responsibilities
Strategic Workforce Development

• Collaborate with Services leadership to assess workforce gaps and design multi-year talent development strategies aligned with organizational growth and regional labor market trends.
• Build comprehensive workforce pipelines through partnerships with community colleges, trade schools, and workforce boards in targeted communities.
• Establish key performance indicators for workforce readiness and pipeline health; leverage labor market data and program analytics to drive continuous improvement.
• Deliver quarterly briefings to leadership on workforce trends, pipeline metrics, and strategic recommendations.

Training Program Leadership

• Direct Vertiv's technical training programs (e.g., Thermal FST via ADTC), ensuring alignment between industry standards, competency-based curriculum, and learner support services.
• Track and optimize learner outcomes including completion rates, credential attainment, job placement, retention, and career advancement.
• Implement evidence-based practices to enhance program accessibility, inclusion, and participant success.

Community & Educational Partnership Development

• Develop and steward strategic relationships with educational institutions, workforce development agencies, and community organizations (e.g., NOVA, TSTC, local workforce boards).
• Serve as primary liaison for partnership agreements, work-based learning initiatives, apprenticeships, scholarships, and community investments.
• Position Vertiv's Field Services as an employer of choice and industry leader in workforce development within target communities.

Internal Mobility & Career Advancement

• Support leadership development programs, including frontline supervisor training, to build organizational capacity for talent development.
• Foster a culture of continuous learning and career progression across the Services organization.

Budget & Strategic Resource Management

• Develop, manage, and optimize budgets for workforce development programs and community partnerships.
• Monitor expenditures and ensure strategic, cost-effective allocation of resources.
• Partner with leadership on workforce planning to ensure competitive positioning and readiness for evolving market demands.

Qualifications

• Bachelor's degree in HR, Workforce Development, Business Administration, or related field.
• 5+ years of experience in workforce development, talent pipeline management, or apprenticeship/career pathway programs.
• Demonstrated success building education-industry partnerships and managing multi-stakeholder initiatives in dynamic environments.
• Strong facilitation, presentation, data analysis, and stakeholder engagement skills.
• Knowledge of skilled trades workforce challenges and solutions; experience with technical recruitment or apprenticeship programs highly valued.
• Project management, budget management, and community engagement experience preferred.

TIME TRAVEL REQUIRED

• 30% +

About Us
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.