Full-time
PTO
Posted 22 days ago
Job description
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- Work closely with carriers and customers/shippers to build strong, lasting relationships
- Work quickly and efficiently to resolve any transportation issues, delays, and supply management concerns
- Maintain accurate records of shipments, deliveries, and other logistics concerns utilizing our TMS
- Provide regular reports to upper management on logistics concerns, progress, and performance
- Track and trace shipments and provide timely updates to customers
- Broker freight
- Previous experience in a freight brokerage or third party-logistics environment.
- Strong communication and interpersonal skills.
- Minimum 1 year of experience in customer service and sales.
- Ability to critically think, prioritize and effectively communicate.
- Strong organizational skills.
- Account management skills.
- The ability to multitask, shift priorities, and work under deadlines.
- Familiarity with computer programs such as Microsoft Office and logistics software (TMS, EDI, Load Boards).
- Familiarity in over-the-road trucking (TL and LTL modes) as well as well versed in Flatbed, Dry Van, Refrigerated and Over-Dimensional freight.
- Preferred Bachelor's Degree.
Frequently asked questions
Q: What skills or qualities help someone succeed as a Logistics Account Manager?
A: To succeed as a Logistics Account Manager, key technical skills include proficiency in transportation management systems, supply chain analytics, and contract negotiation. Soft skills such as excellent communication, problem-solving, and relationship-building abilities are also crucial, as they enable effective collaboration with customers, carriers, and internal stakeholders. By combining these technical and soft skills, a Logistics Account Manager can build strong customer relationships, optimize logistics operations, and drive business growth, ultimately supporting their career advancement and effectiveness in the role.
Q: What is the career path for a Logistics Account Manager?
A: A Logistics Account Manager's typical career progression involves starting as a Logistics Coordinator or Operations Assistant, then advancing to a Logistics Account Manager role, and eventually moving into senior positions such as Logistics Account Director or Supply Chain Manager. Key opportunities for skill development include negotiation, problem-solving, and data analysis, as well as certifications in logistics and transportation management, which can enhance their ability to manage complex logistics operations and build strong relationships with clients. Long-term career prospects may include transitioning into leadership roles within logistics or supply chain management, or pursuing roles in business development, sales, or operations management in industries such as e-commerce, manufacturing, or retail.
