About La Health Solutions
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
11 - 50 Employees
Headquarters location
Slidell, LA, US
Year founded
1996
$12.75 - $16.50/hr
Full-time
Medical, PTO
Posted 20 days ago
Job description
JOB DESCRIPTION
REQUIREMENTS
ABOUT THE COMPANY
Full-Time
606 Colonial Drive, Suite A, Baton Rouge, LA 70806
LA Health Solutions is actively hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in Baton Rouge. We are seeking dependable, organized, and patient-focused individuals who thrive in a fast-paced medical environment.
These openings will support either our:
- Orthopedic/Spine team, or
- Chiropractic/Physical Therapy team
The ideal candidate provides excellent customer service, communicates professionally with patients and staff, and can confidently multitask while managing a busy front desk.
- Greet and check in/check out patients professionally and efficiently
- Schedule appointments and manage high-volume inbound calls
- Verify and update patient information
- Maintain accurate patient records and confidentiality
- Coordinate with providers and clinical staff across departments
- Support daily front office operations in a fast-paced clinical setting
- Coordinating appointments across multiple providers
- Managing referrals, authorizations, and follow-up scheduling
- Assisting patients with imaging and specialty appointment coordination
- Managing high-volume patient flow and recurring appointments
- Building strong patient relationships and delivering excellent service
- Supporting daily therapy and chiropractic scheduling needs
- Previous medical front desk, receptionist, or customer service experience preferred
- Bilingual in Spanish and English is a plus
- Strong communication and multitasking skills
- Comfortable working in a fast-paced environment
- Experience with EHR/EMR systems preferred
- Professional, reliable, and team-oriented
- Competitive pay
- Paid time off
- Health insurance options
- Supportive team environment
- Opportunity for long-term growth
REQUIREMENTS
- Previous experience in medical reception or customer service preferred, Excellent communication and multitasking skills & Familiarity with electronic health record (EHR) systems a plus
ABOUT THE COMPANY
Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
lahealthsolutions.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Front Desk Coordinator?
A: To succeed as a Front Desk Coordinator, key technical skills include proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and basic computer hardware troubleshooting. Essential soft skills include excellent communication and interpersonal skills, strong organizational and time management abilities, and a friendly, approachable demeanor to provide exceptional customer service. These strengths enable Front Desk Coordinators to efficiently manage front-of-house operations, build strong relationships with clients and colleagues, and contribute to a positive and productive work environment.
Q: What is the career path for a Front Desk Coordinator?
A: A Front Desk Coordinator's typical career progression involves starting as an entry-level receptionist or administrative assistant, then advancing to mid-level roles such as Office Manager or Administrative Coordinator, and eventually moving into senior positions like Operations Manager or Executive Assistant. Key opportunities for skill development in this role include honing communication, organizational, and problem-solving skills, as well as learning software applications and customer relationship management systems. Long-term career prospects for a Front Desk Coordinator may lead to leadership positions, specialized roles in human resources or customer service, or even entrepreneurial ventures, depending on individual interests and skills.
