About Jacobs Entertainment
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
1,001 - 5,000 Employees
Headquarters location
Golden, CO, US
Year founded
1977
Gold Dust West Carson City - Bowling Center Desk Operator--Part Time
JACOBS ENTERTAINMENT, Inc.Carson City, NV • On-site
$12.50 - $13/hr
Part-time
Posted 12 days ago
Job description
Description
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a "Bowling Center Desk Operator-Part Time" for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
Essential Job Responsibilities and Duties:
Skills, Education and Other Requirements:
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a "Bowling Center Desk Operator-Part Time" for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Employee Assistance Program FREE of charge
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the company-most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Issues lanes to customers
- Cleaning settee area and approaches after customer leaves
- Puts away all house balls onto ball racks
- Night shift vacuums carpet at end of shift. Day shift will vacuum carpet if it was not done the night before
- Retrieve bowling balls that did not make it down the lane
Skills, Education and Other Requirements:
- High School Diploma or equivalent required
- Must be 18 years of age or older
- Identification that establishes identity
- Identification that establishes the right to work in the United States
jacobsentertainmentinc.com
Frequently asked questions
Q: What skills or qualities help someone succeed as a Help Desk Operator?
A: To succeed as a Help Desk Operator, key technical skills include proficiency in computer hardware and software troubleshooting, operating system knowledge, and familiarity with common software applications. Essential soft skills include excellent communication and interpersonal skills, patience and empathy when dealing with frustrated customers, and the ability to remain calm under pressure. These strengths enable Help Desk Operators to efficiently resolve technical issues, build trust with customers, and provide a positive experience, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Help Desk Operator?
A: A Help Desk Operator typically starts as an entry-level role, progressing to a Technical Support Specialist or Help Desk Team Lead, and eventually advancing to senior roles such as Senior Technical Support Specialist or IT Service Manager. Key opportunities for skill development include learning technical troubleshooting, communication, and problem-solving skills, as well as certifications in IT service management, such as ITIL (Information Technology Infrastructure Library). With experience and additional education, Help Desk Operators can transition into specialized roles like network administration, cybersecurity, or project management, or pursue leadership positions in IT operations.
