Care Coordinator/Front Desk Medical Receptionist
Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Cherry Hill team!
Job Type: Full Time
Salary: ~ $17.50-$19 /HR
Clinic Location: Cherry Hill Twp, New Jersey 08034
Schedule Needed: (Shifts are from 6:45am - 3:15pm /8:30am - 5pm/ 11:30am - 8pm)
How Strive PT and Confluent Health Supports You:
- Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
- A focus to create a diverse, equitable, and inclusive workplace culture
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
Responsibilities
You'll Achieve Success By:
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
