Job description
Title:
Integrated Account Director
Remote/Onsite: Hybrid role based in
Chicago, working onsite Mondays/Wednesdays
Salary: $100,000 - $120,000
Tech/Experience:
- 5+ years of experience leading integrated account management at a marketing agency
- Experience developing creative briefs, campaign planning documents, and integrated marketing strategies
- Financial fluency with agency revenue models, SOWs, forecasting, and account growth
Preferred
Tech/Experience (Not required, but moves the candidate to the top of the list):
- Destination marketing experience
Day to Day (Tasks & Responsibilities): Serve as primary client
lead for media and brand/creative programs, lead campaign planning and
execution, own internal and client meetings, translate client objectives into
marketing plans, drive account performance monitoring, steer creative brief
development, mentor team members, collaborate with cross-functional teams, and
perform final QA of client deliverables.
Years'
Experience/Degree Requirements/Certification: 5+ years of integrated
account management experience at marketing agency
Details:
We’re seeking an experienced Account Director to join our Client Services team. This is an opportunity to lead integrated marketing programs for exciting clients within the tourism space, leading cross functional teams to deliver results, inspire innovation and steward lasting client relationships.
This is a hybrid role based in Chicago, working onsite Mondays/Wednesdays.
What you’ll do:
- Serve as the primary client lead for both media and brand/creative programs—cultivating strong, trusted partnerships and acting as their day-to-day strategic advisor.
- Lead campaign planning and execution across the full consumer journey—streamlining workflows and ensuring seamless collaboration within internal teams.
- Own internal and client meetings, distill client’s business priorities, and keep communications tight and strategic (recaps, POVs, timelines, rationale).
- Translate client objectives into comprehensive, results-driven marketing plans and compelling proposals.
- Drive account performance by monitoring revenue pacing, forecasting, SOW management, and profitability—with an eye for growth opportunities.
- Steer development of creative briefs, campaign architecture, messaging strategy, and results analysis across digital and traditional channels.
- Mentor and develop team members, ensuring best-in-class standards and continuous learning.
- Collaborate closely with cross-functional agency teams (creative, media, analytics, business development) to problem-solve, make decisions, and drive progress.
- Final QA of client deliverables and share learnings across internal teams.
Who you are:
- 5+ years of experience leading integrated account management at a marketing agency (destination marketing experience preferred)
- A natural relationship builder and trusted advisor who is as comfortable with high-stakes presentations as you are with day-to-day communications
- Strategic, analytical, and entrepreneurial—proactive about identifying opportunities, with a knack for creative problem-solving and insight synthesis
- Experience in reviewing brand, campaign and tactical briefs, campaign planning documents, and integrated marketing strategies with the client lens
- Experienced developing creative briefs, campaign planning documents, and integrated marketing strategies
- Financially fluent: familiar with agency revenue models, SOWs, forecasting, and account growth
- Excellent communicator, with strong EQ, executive presence, and an ability to lead and mentor teams
- Driven by curiosity, trend-awareness, and performance storytelling
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Account Director?
A: To succeed as an Account Director, key technical skills include expertise in financial management, marketing strategy, and data analysis to effectively manage client budgets and drive business growth. Soft skills such as strong communication, leadership, and negotiation abilities are also crucial, enabling the Account Director to build and maintain strong relationships with clients, team members, and stakeholders. By combining these technical and soft skills, an Account Director can effectively lead cross-functional teams, drive business results, and foster long-term client partnerships, ultimately driving career growth and professional success.
Q: What is the career path for a Account Director?
A: A typical career path for an Account Director involves progression from entry-level roles such as Account Coordinator or Junior Account Manager, to mid-level positions like Account Manager or Senior Account Manager, and ultimately to senior leadership roles like Account Director or Group Account Director. Key opportunities for skill development and professional growth in this role include honing strategic planning, team leadership, and client relationship management skills, as well as staying up-to-date with industry trends and best practices. Long-term career prospects for an Account Director may include transitioning into executive leadership roles, such as Chief Operating Officer or Chief Marketing Officer, or pursuing specialized roles like Business Development Director or Marketing Consultant.
