Indianapolis, IN · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
Indianapolis, IN · On-site
$54K - $80K/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and ...
Indianapolis, IN · On-site
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. * Requirements ...
Indianapolis, IN · On-site
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. * Requirements ...
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. * Requirements ...
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. * Requirements ...
Indianapolis, IN · On-site
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. Requirements ...
Indianapolis, IN · On-site
The Director will be responsible for the technical directing and guidance of on-air talent and ... Must be able to work a flexible schedule, including nights, weekends and holidays. Requirements ...
Upland, IN · On-site
Create technical drawings and set production; maintain performance and work areas as well as ... Will be required to perform work outside of standard business hours including evenings and weekends ...
Upland, IN · On-site
Create technical drawings and set production; maintain performance and work areas as well as ... Will be required to perform work outside of standard business hours including evenings and weekends ...
Crane, IN · On-site
Government Tactical Solutions, LLC is seeking a Technical Writer to join their CACI - Naval X department. The role involves producing, proof-reading, editing, and formatting various technical ...
Crane, IN · On-site
Government Tactical Solutions, LLC is seeking a Technical Writer to join their CACI - Naval X department. The role involves producing, proof-reading, editing, and formatting various technical ...
Crane, IN · On-site
The Amatriot Group is seeking a Technical Writer for their CACI - Naval X department. The role involves producing, proof-reading, editing, and formatting technical documentation including design ...
Crane, IN · On-site
The Amatriot Group is seeking a Technical Writer for their CACI - Naval X department. The role involves producing, proof-reading, editing, and formatting technical documentation including design ...
$100K - $120K/yr
For this Technical Writer position, you will be responsible for producing, proof-reading, editing, and formatting technical documentation to include design specifications, manuals, on-line help ...
Quick apply
$100K - $120K/yr
For this Technical Writer position, you will be responsible for producing, proof-reading, editing, and formatting technical documentation to include design specifications, manuals, on-line help ...
Lafayette, IN · On-site
$15 - $20/hr
What You'll Do As an Associate Technical Project Manager, you will support cross‑functional ... Approximately 20 hours per week (Monday-Friday; no nights or weekends). * Candidates who are not ...
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Lafayette, IN · On-site
$15 - $20/hr
What You'll Do As an Associate Technical Project Manager, you will support cross‑functional ... Approximately 20 hours per week (Monday-Friday; no nights or weekends). * Candidates who are not ...
Bloomington, IN · On-site
The Technical Services Director is a member of the plant senior leadership team and is responsible ... Duties may require overtime work, including nights and weekends * Use of hands and fingers to ...
Bloomington, IN · On-site
The Technical Services Director is a member of the plant senior leadership team and is responsible ... Duties may require overtime work, including nights and weekends * Use of hands and fingers to ...
Michigan City, IN · On-site
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
Michigan City, IN · On-site
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
Bloomington, IN · On-site
The Technical Services Director is a member of the plant senior leadership team and is responsible ... Duties may require overtime work, including nights and weekends * Use of hands and fingers to ...
Bloomington, IN · On-site
The Technical Services Director is a member of the plant senior leadership team and is responsible ... Duties may require overtime work, including nights and weekends * Use of hands and fingers to ...
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
$77K - $85K/yr
Position Summary The Technical Writer is responsible for creating, revising, and maintaining high-quality technical documentation for Vanair's compressor and mobile power equipment product lines.
Indianapolis, IN · Hybrid
About the Position Clinical Architecture is seeking a Technical Writer in the Indianapolis, IN area to join our Documentation team. For this position, we are seeking an experienced software writer to ...
Indianapolis, IN · Hybrid
About the Position Clinical Architecture is seeking a Technical Writer in the Indianapolis, IN area to join our Documentation team. For this position, we are seeking an experienced software writer to ...
Crane, IN · On-site
MANTECH is seeking a motivated Technical Writer II to join their team in Crane, Indiana. The role involves assisting in the preparation of various technical documents and ensuring the clarity and ...
Crane, IN · On-site
MANTECH is seeking a motivated Technical Writer II to join their team in Crane, Indiana. The role involves assisting in the preparation of various technical documents and ensuring the clarity and ...
Columbus, IN · On-site
Technical Writer Location: Columbus, IN 47201 Key Responsibilities: Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and ...
Columbus, IN · On-site
Technical Writer Location: Columbus, IN 47201 Key Responsibilities: Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and ...
$90K - $110K/yr
The hours for this position include nights, weekends, and holidays. This role also has an On Call ... As a Senior Technical Support Engineer, you will work in a people-first culture to support and ...
$90K - $110K/yr
The hours for this position include nights, weekends, and holidays. This role also has an On Call ... As a Senior Technical Support Engineer, you will work in a people-first culture to support and ...
Provide technical assistance to author Video Operations processes and procedures, maintain document library and provide support for Engineering change orders.. The technical skills include knowledge ...
Provide technical assistance to author Video Operations processes and procedures, maintain document library and provide support for Engineering change orders.. The technical skills include knowledge ...
... and some weekends, for product stewardship, technical support, trade shows, internal/external ... meetings, and other sales-related efforts. The Technical Specialist is expected to frequently ...
Quick apply
... and some weekends, for product stewardship, technical support, trade shows, internal/external ... meetings, and other sales-related efforts. The Technical Specialist is expected to frequently ...
| Aspect | Weekend Technical | Weekend IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often required) | CompTIA A+, Microsoft Certified, or similar |
| Work Environment | On-site technical tasks, hardware setup, troubleshooting | Help desk, remote support, hardware/software troubleshooting |
| Industry Usage | IT services, retail, manufacturing, technical support roles |
Weekend Technical roles typically involve hands-on hardware and network troubleshooting, often requiring certifications like CompTIA A+. Weekend IT Support Specialists focus on remote or on-site user support, resolving software and hardware issues. Both roles serve the IT industry but differ mainly in scope and environment.
$54K - $80K/yr
Other
Posted 4 days ago
Posting Type
Remote/Hybrid
Job Overview
The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.Job Description and Requirements
Your Role in Action: Technical Skills/Responsibilities
Use SQL applications and tools to run basic SQL queries
Respond tocustomerquestions, problems, and work requestson a daily basis
Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers
Partner with senior level team members as needed to troubleshoot and resolve customer incidents
Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities
Policy and Procedure Skills
Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data
Monitor assigned open tickets, contact customers, and update tickets ona timelybasis
Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff
Complete all daily tasks and projects
Track time daily
Expectations of the Role
Provide excellent customer service using the communication methodsdesignatedby Relativity
Flexible to work a4x10-hour shift: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST)with a 1-hour meal break, on-call schedule, or othertime framesspecified by management
Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding
Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries
Meet identified goalsregardingcustomer service tech support metrics
Commitment to and consistent demonstration of core company values
Your Skills
Customer support experience
Customer-focused and ability to understand expectations
Direct experience supportingcustomers as a primary contact or lead using phone and email
Experience troubleshooting complex issues
SQL and Windows platform experience
Travel 10% of the time
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$54,000 and $80,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Database Management, Documentations, Information Security, Project Management, Requirements Gathering, Software Development, Structured Query Language (SQL), System Implementations, Technical Support, Vendor Management
