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Virtual Medical Receptionist Jobs (NOW HIRING)

Northeast Health

Medical Receptionist - PCSC

Auburn, MA · On-site

$18 - $20/hr

As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright ... virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your ...

Northeast Health

Medical Receptionist - PCSC

Milford, MA · On-site

$18 - $20/hr

As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright ... virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your ...

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How much do virtual medical receptionist jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for virtual medical receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Virtual Medical Receptionists and how can they be managed?

Virtual Medical Receptionists often face challenges such as managing multiple communication channels simultaneously, handling high call volumes, and remaining organized without in-person supervision. Staying up-to-date with scheduling changes and accurately relaying messages between patients and medical staff are crucial aspects of the job. Utilizing digital task management tools, maintaining clear documentation, and setting up a dedicated, distraction-free workspace can make these tasks more manageable. Employers typically provide training and ongoing support to help you succeed in this dynamic virtual environment.

What are the key skills and qualifications needed to thrive in the Virtual Medical Receptionist position, and why are they important?

To thrive as a Virtual Medical Receptionist, you need strong organizational skills, attention to detail, and experience with medical office procedures, often supported by familiarity with HIPAA regulations and prior administrative experience. Proficiency with scheduling software, electronic health record (EHR) systems, and secure communication platforms is typically required. Exceptional customer service, professionalism, and the ability to multitask remotely help individuals excel in this role. These skills ensure efficient patient support, accurate record-keeping, and a positive experience for both patients and healthcare teams in a virtual environment.

What is a Virtual Medical Receptionist job?

A Virtual Medical Receptionist is a remote professional who handles administrative tasks for a healthcare office. Their responsibilities include scheduling appointments, managing patient records, answering phone calls, and verifying insurance information. They provide the same support as an in-office receptionist but work remotely using digital tools. This role helps medical practices run efficiently while offering flexibility for both staff and patients.

More about Virtual Medical Receptionist jobs
What cities are hiring for Virtual Medical Receptionist jobs? Cities with the most Virtual Medical Receptionist job openings:
What are the most commonly searched types of Medical Receptionist jobs? The most popular types of Medical Receptionist jobs are:
What states have the most Virtual Medical Receptionist jobs? States with the most job openings for Virtual Medical Receptionist jobs include:
What job categories do people searching Virtual Medical Receptionist jobs look for? The top searched job categories for Virtual Medical Receptionist jobs are:
Virtual Medical Receptionist jobs near you
Infographic showing various Virtual Medical Receptionist job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,833 per year, or $17.7 per hour.
Medical Receptionist - PCSC

Medical Receptionist - PCSC

Northeast Health Services

Auburn, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Northeast Health Services rating

9.0

Company rating: 9.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. 

As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care. 

Key Responsibilities: 

  • Warmly greet and check clients in, ensuring a friendly and professional experience. 
  • Efficiently handle phone calls, maintaining effective communication. 
  • Manage insurance processes with attention to detail, ensuring smooth client experiences. 
  • Provide outstanding administrative support, including scheduling and maintaining records. 
  • Contribute to a clean and inviting clinic atmosphere. 
  • Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily. 
  • Collaborate with a dynamic team, enhancing our culture of excellence. 
  • Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members. 
  • Maintain a professional demeanor, contributing to the clinic's positive environment. 

Qualifications: 

  • High school diploma or equivalent. 
  • Experience in medical office settings and familiarity with EMR systems. 
  • Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting. 
  • CPR certification (or willingness to obtain). 

Explore the Advantages of Joining Our Team: 

  • Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security. 
  • Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care. 
  • Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment. 
  • Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives. 
  • Thrive in an environment that celebrates collaborative success, driven by effective communication and unity. 
  • Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role. 

Northeast Health Services is committed to fair and equitable compensation practices. The hourly compensation range for this role is $18 – $20. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.  

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