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Virtual Agent Jobs (NOW HIRING)

Sun-IT Solutions

ServiceNow Virtual Agent Designer

Austin, TX · Remote

$16.75 - $21/hr

ServiceNow Virtual Agent Designer Austin, TX Required Skills & Experience • Strong hands-on and leadership experience in ServiceNow Virtual Agent Designer • Practical experience on NLU intent and ...

New

Scalence L.L.C.

ServiceNow Virtual Agent Designer

Manhattan, NY · On-site

$18.75 - $23.50/hr

C. is seeking a skilled professional to join their team as a ServiceNow Virtual Agent Designer. This role involves designing and implementing conversational agents using ServiceNow's Virtual Agent ...

New

Navtech, Inc.

Google Contact Center AI

Alpharetta, GA · On-site

$15.75 - $21.50/hr

Implementation of chat virtual agent * Implementation of voice virtual agent * Integrating agents with third-party applications, data sources, API, etc * Deep knowledge of options for storing ...

MSR Cosmos

Google Cloud ML Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

Google Cloud ML Engineer- Vertex AI & CCAI Chat Virtual Agent Expert Location: Dallas, TX (Day1 Onsite) Duration: Long Term We seek an experienced developer to design, build, and deploy advanced ...

Navtech

Google Contact Center AI

Alpharetta, GA · Remote

$15.75 - $21.50/hr

Implementation of chat virtual agent * Implementation of voice virtual agent * Integrating agents with third-party applications, data sources, API, etc * Deep knowledge of options for storing ...

Yantran LLC

Google Cloud ML Engineer

Dallas, TX · Remote

$55.50 - $74/hr

Google Cloud ML Engineer- Vertex AI CCAI Chat Virtual Agent Expert Dallas, TX (Day1 Onsite) We seek an experienced developer to design, build, and deploy advanced conversational AI solutions on ...

Palnar

MS Power Platform Developer

... Power Virtual Agent chatbot to deliver generic and user-specific information based on authentication status. • Develop an app for inputting and managing trainings, integrating with a system for ...

Interon IT Solutions

ServiceNow AI Developer

Chantilly, VA · Remote

$55.25 - $76/hr

... Intelligence, and Virtual Agent capabilities. • Implement prompt engineering strategies and retrieval-augmented generation (RAG) patterns. • Train and tune machine learning models for ...

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How much do virtual agent jobs pay per week?

As of Jun 18, 2026, the average weekly pay for virtual agent in the United States is $1,389.29, according to ZipRecruiter salary data. Most workers in this role earn between $1,163.46 and $1,471.15 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

How much do VA's get paid?

Virtual Agents typically earn between $10 and $20 per hour, depending on experience, skills, and the employer. Some may work on a freelance basis or per project, which can affect overall earnings.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and often work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms, and by working full-time hours. Developing strong communication skills, gaining experience with customer service tools, and maintaining consistent productivity are essential for reaching this income level.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with computer tools and chat platforms, and sometimes customer service experience. Relevant training or certifications in communication, technology, or specific software can enhance employability, and many roles require a reliable internet connection and flexible scheduling.
More about Virtual Agent jobs
What cities are hiring for Virtual Agent jobs? Cities with the most Virtual Agent job openings:
What are the most commonly searched types of Agent jobs? The most popular types of Agent jobs are:
What states have the most Virtual Agent jobs? States with the most job openings for Virtual Agent jobs include:
What job categories do people searching Virtual Agent jobs look for? The top searched job categories for Virtual Agent jobs are:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $72,243 per year, or $34.7 per hour.
ServiceNow Virtual Agent Designer

ServiceNow Virtual Agent Designer

Sun-IT Solutions

Austin, TX • Remote

$16.75 - $21/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

ServiceNow Virtual Agent Designer

Austin, TX

Required Skills & Experience • Strong hands-on and leadership experience in ServiceNow Virtual Agent Designer • Practical experience on NLU intent and utterance authoring • Strong knowledge and hands-on experience on topic block design • Strong knowledge and hands-on experience on conversational UX background " Role Descriptions: ServiceNow Virtual Agent Designer| NLU intent and utterance authoring| topic block design| conversational UX background Essential Skills: Virtual Agent / Conversational Designer:ServiceNow Virtual Agent Designer| NLU intent and utterance authoring| topic block design| conversational UX background Desirable Skills: Keyword: Skills: ServiceNow Experience Required: 10 & Above

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