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Agent Assistant Jobs (NOW HIRING)

Humana

AVP Agent Assist

Louisville, KY

This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team. Key Responsibilities Technical Leadership * Develop and execute ...

Humana

AVP Agent Assist

Louisville, KY

This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team. Key Responsibilities Technical Leadership * Develop and execute ...

State Farm Dave Raml Agency

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Agent's Assistant

Rapid City, SD · On-site

$45K - $55K/yr

As an Agent's Assistant at State Farm Dave Raml agency, you'll be responsible for assisting the Agent as well as the Office Manager in providing outstanding customer service to current State Farm ...

Humana

AVP Agent Assist

Louisville, KY

This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team. Key Responsibilities Technical Leadership * Develop and execute ...

Humana, Inc.

AVP Agent Assist

Louisville, KY · On-site

Develop and execute the technical roadmap for Agent Assist, ensuring robust, scalable, and secure solutions. * Architect and deliver production-grade AI features leveraging GCP, Python, Vertex AI ...

Marcus & Millichap

Agent Assistant

Palo Alto, CA · On-site

$23 - $25/hr

This is an excellent full-time opportunity for a top-quality, career-minded individual to work directly with a top-performing Senior Real Estate Agent as an Agent Assistant in the Palo Alto office of ...

Marcus & Millichap

Agent Assistant

Roseville, CA · On-site

$26 - $28/hr

... to assist them with all aspects of the commercial real estate brokerage business. The ideal ... Manage and maintain agent's CRM database of properties and owners * Manage deal flow (facilitate ...

Marcus & Millichap

Agent Assistant

Roseville, CA · On-site

$26 - $28/hr

... to assist them with all aspects of the commercial real estate brokerage business. The ideal ... Manage and maintain agent's CRM database of properties and owners * Manage deal flow (facilitate ...

Marcus & Millichap

Agent Assistant

Roseville, CA

$26 - $28/hr

... to assist them with all aspects of the commercial real estate brokerage business. The ideal ... Manage and maintain agent's CRM database of properties and owners * Manage deal flow (facilitate ...

Marcus & Millichap

Agent Assistant

Palo Alto, CA · On-site

$23 - $25/hr

This is an excellent full-time opportunity for a top-quality, career-minded individual to work directly with a top-performing Senior Real Estate Agent as an Agent Assistant in the Palo Alto office of ...

Marcus & Millichap

Agent Assistant

Palo Alto, CA

$23 - $25/hr

This is an excellent full-time opportunity for a top-quality, career-minded individual to work directly with a top-performing Senior Real Estate Agent as an Agent Assistant in the Palo Alto office of ...

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All JobsAgent Assistant Jobs

Agent Assistant information

See salary details

$32.5K

$69.3K

$176.5K

How much do agent assistant jobs pay per year?

As of Jun 10, 2026, the average yearly pay for agent assistant in the United States is $69,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What are some common responsibilities of an Agent Assistant and how do they contribute to the success of the team?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What are Agent Assistants?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What are the key skills and qualifications needed to thrive as an Agent Assistant, and why are they important?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.
More about Agent Assistant jobs
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What are the most commonly searched types of Agent jobs? The most popular types of Agent jobs are:
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Agent Assistant jobs near you
AVP Agent Assist

AVP Agent Assist

Humana

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

146th of 260 rated insurance

Job description

Become a part of our caring community
The AVP, Software Engineering for Agent Assist Solutions leads engineering strategy and execution for the Agent Assist suite-a flagship AI product focused on transforming customer engagementinhealthcare. This leader owns all aspects of engineering for Agent Assist, driving delivery and innovation within a matrixed, cross-functional team.

Key Responsibilities

Technical Leadership

  • Develop and execute the technical roadmap for Agent Assist, ensuring robust, scalable, and secure solutions.

  • Architect and deliver production-grade AI features leveraging GCP, Python, Vertex AI, Gemini, and CES.

  • Partner withAIPlatform team,Product, UX, and Data Science as a technical stakeholder in roadmap and prioritization.

Operational Oversight

  • Lead 4-6 dedicated engineering teams (6-10 members each, mix of associates and contractors).

  • Manage engineering budgets, resource allocation, and operational excellence.

Compliance & Governance

  • Ensure all solutions meet HIPAA, SOC2, and SOX compliance requirements.

  • Champion responsible and ethical AI practices, embedding these principles into development workflows.

Collaboration

  • Drive matrixed collaboration with product, UX, data science, and operations, aligning efforts to deliver cohesive solutions.

  • Effectively communicate engineering strategy and progress to executive leadership and stakeholders.

Enterprise Architecture Influence

  • Shape architectural standards across the organization, ensuring interoperability, scalability, and resilience for AI-driven solutions.

Change Management & Organizational Influence

  • Skilled at driving cultural and process transformation across matrixed teams.

Vendor & Ecosystem Strategy

  • Experience negotiating and managing strategic partnerships with cloud providers, AI vendors, and integrators.

Strategic Impact

  • Deploy Agent Assist to production, achieving reductions in Average Handle Time (AHT), minimizing callbacks, and expanding adoption across voice and online channels.

  • Deliver innovative features beyond baseline to differentiate offerings and unlock new value.

  • Influence enterprise-wide AI governance, advocating for responsible adoption and best practices.

Qualifications

  • 10+ years in software engineering, including 5+ years in senior technical leadership.

  • Demonstrated success delivering AI-driven platforms in production, ideally within healthcare.

  • Deep experience with GCP, Python, and AI/ML tools (Vertex AI, Gemini, CES).

  • Strong leadership, communication, and stakeholder management skills.

  • Understanding ofhealthcare compliance frameworks and ethical AI practices.

Success Metrics (First 12 Months)

  • Agent Assistlivein production, with measurable reductions in AHT and callbacks.

  • Delivery of innovative, differentiated features.

  • Increased adoption of Agent Assist across online channels.

Why This Role Matters
This AVP role is critical in delivering a transformative customer experience for healthcare, ensuring competitive advantage in an AI-first marketplace. The successful candidate will not only deliver a flagship product but also shape the foundation for responsible, enterprise-scale AI adoption.


Use your skills to make an impact

Required Qualifications

  • Bachelor's degree
  • 10 or more years of technical experience
  • 8 or more years of management experience
  • Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's Degree
  • 3 or more years of IT Management experience

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$208,500 - $286,700 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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