CCAI Engineer
New York, NY · On-site
2. JD Sr. Google CCAI Engineer Role Summary We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI ...
CCAI Engineer
New York, NY · On-site
2. JD Sr. Google CCAI Engineer Role Summary We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI ...
Agent Assistant - State Farm Team Member (Bilingual Spanish)
Fairview, NJ · On-site
$32K - $65K/yr
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member (Bilingual Spanish). We ...
Quick apply
Agent Assistant - State Farm Team Member (Bilingual Spanish)
Fairview, NJ · On-site
$32K - $65K/yr
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member (Bilingual Spanish). We ...
Agent Assistant - State Farm Team Member (Bilingual Spanish)
Fairview, NJ · On-site
$32K - $65K/yr
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member (Bilingual Spanish). We ...
Quick apply
Agent Assistant - State Farm Team Member (Bilingual Spanish)
Fairview, NJ · On-site
$32K - $65K/yr
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member (Bilingual Spanish). We ...
Lead CCAI Expert (ATC)
New York, NY · On-site
$60.50 - $82.75/hr
1. JD Lead Google CCAI Expert Role Summary We are seeking a Lead AI / Cloud Expert to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI ...
Lead CCAI Expert (ATC)
New York, NY · On-site
$60.50 - $82.75/hr
1. JD Lead Google CCAI Expert Role Summary We are seeking a Lead AI / Cloud Expert to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI ...
Be Seen First
Real Estate Agent - Assistant to Owner
Manhattan, NY · On-site
$60K - $105K/yr
About the role Balen Real Estate is looking for a highly capable Real Estate Agent to serve as the right hand to the Principal -- effectively the second-in-command of the business. This is best ...
Quick apply
Be Seen First
Real Estate Agent - Assistant to Owner
Manhattan, NY · On-site
$60K - $105K/yr
About the role Balen Real Estate is looking for a highly capable Real Estate Agent to serve as the right hand to the Principal -- effectively the second-in-command of the business. This is best ...
Lead, CS AI Content
New York, NY · On-site
Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic. * Author conversational AI dialogue flows ...
Lead, CS AI Content
New York, NY · On-site
Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic. * Author conversational AI dialogue flows ...
Experience with Service Assist AI, conversational AI, or agent assist platforms. * Exposure to embeddings, vector databases, or RAG architectures. * Familiarity with AI governance, responsible AI ...
Experience with Service Assist AI, conversational AI, or agent assist platforms. * Exposure to embeddings, vector databases, or RAG architectures. * Familiarity with AI governance, responsible AI ...
Music Central Assistant - New York
New York, NY · On-site
$18.25 - $24/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Music Central Assistant - New York
New York, NY · On-site
$18.25 - $24/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
United Talent Agency (UTA), one of the world's leading talent and entertainment companies, is seeking an Agent Assistant to join our Speakers Department in New York. The Speakers department at UTA ...
United Talent Agency (UTA), one of the world's leading talent and entertainment companies, is seeking an Agent Assistant to join our Speakers Department in New York. The Speakers department at UTA ...
Music Central Assistant - New York
New York, NY · On-site
$18.25 - $24/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Music Central Assistant - New York
New York, NY · On-site
$18.25 - $24/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Senior Backend Platform Developer, Contact Center Systems
Manhattan, NY · On-site
$132K - $172K/yr
... agent-assist workflows. • Experience with Snowflake SQL, Terraform, CloudFormation, AWS SAM, or related infrastructure tooling. Company : Navan provides travel, expense, and corporate card ...
Senior Backend Platform Developer, Contact Center Systems
Manhattan, NY · On-site
$132K - $172K/yr
... agent-assist workflows. • Experience with Snowflake SQL, Terraform, CloudFormation, AWS SAM, or related infrastructure tooling. Company : Navan provides travel, expense, and corporate card ...
Music Central Assistant - New York
New York, NY · On-site
$21/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Music Central Assistant - New York
New York, NY · On-site
$21/hr
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Provide Music Agent desk coverage for absent Music Assistants and manage overflow tasks, keeping day-to-day operations seamless. * Contribute to Projects: Assist with Music department initiatives ...
Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist workflows. * Experience with Snowflake SQL, Terraform, CloudFormation, AWS SAM, or related ...
Familiarity with routing, queues, IVR, SIP, phone number management, call metadata, or agent-assist workflows. * Experience with Snowflake SQL, Terraform, CloudFormation, AWS SAM, or related ...
Front Desk Agent (Hotel) - Soho House New York
Manhattan, NY · On-site
$15.75 - $19.75/hr
At Soho House, the Front Desk Agent , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The ...
Front Desk Agent (Hotel) - Soho House New York
Manhattan, NY · On-site
$15.75 - $19.75/hr
At Soho House, the Front Desk Agent , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The ...
AI Contact Center Consultant
Manhattan, NY · On-site
$72K - $136K/yr
Familiarity with conversational AI, generative AI, agent assist, virtual agents, or related AI-enabled service capabilities. * Experience working in agile delivery environments using user stories ...
AI Contact Center Consultant
Manhattan, NY · On-site
$72K - $136K/yr
Familiarity with conversational AI, generative AI, agent assist, virtual agents, or related AI-enabled service capabilities. * Experience working in agile delivery environments using user stories ...
AI Contact Center Consultant
Manhattan, NY · On-site +1
$72K - $136K/yr
Familiarity with conversational AI, generative AI, agent assist, virtual agents, or related AI-enabled service capabilities. * Experience working in agile delivery environments using user stories ...
AI Contact Center Consultant
Manhattan, NY · On-site +1
$72K - $136K/yr
Familiarity with conversational AI, generative AI, agent assist, virtual agents, or related AI-enabled service capabilities. * Experience working in agile delivery environments using user stories ...
Overnight Front Desk Agent - Soho House New York
Manhattan, NY · On-site
$15.75 - $19.75/hr
At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that ...
Overnight Front Desk Agent - Soho House New York
Manhattan, NY · On-site
$15.75 - $19.75/hr
At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that ...
Front Desk Agent (Hotel) - Soho House New York
Manhattan, NY · On-site
$25/hr
At Soho House, the Front Desk Agent , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The ...
Front Desk Agent (Hotel) - Soho House New York
Manhattan, NY · On-site
$25/hr
At Soho House, the Front Desk Agent , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The ...
Agent Assistant information
See New York salary details
$44.5K is the 25th percentile. Wages below this are outliers.
$35.6K - $49.9K
40% of jobs
The median wage is $56.4K / yr.
$49.9K - $64.2K
22% of jobs
$78.2K is the 75th percentile. Wages above this are outliers.
$64.2K - $78.5K
13% of jobs
$78.5K - $92.8K
9% of jobs
$92.8K - $107.2K
8% of jobs
$107.2K - $121.5K
2% of jobs
$121.5K - $135.8K
0% of jobs
$135.8K - $150.1K
0% of jobs
$150.1K - $164.5K
0% of jobs
$164.5K - $178.8K
2% of jobs
$178.8K - $193.1K
3% of jobs
$35.6K
$75.8K
$193.1K
How much do agent assistant jobs pay per year?
As of Aug 22, 2026, the average yearly pay for agent assistant in New York is $75,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $84,200.00 per year, depending on experience, location, and employer.
What is an agent assistant?
Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.
What are the common responsibilities of an agent assistant?
Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.
What are the key skills and qualifications needed to thrive as an agent assistant?
To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.
What is the difference between Agent Assistant vs Real Estate Agent?
| Aspect | Agent Assistant | Real Estate Agent |
|---|---|---|
| Required Credentials | Typically no license required, but some states may require real estate license | Licensed real estate professional |
| Work Environment | Office-based, supporting agents with administrative tasks | Client-facing, showing properties, negotiating deals |
| Employer & Industry Usage | Real estate brokerages, agencies | Real estate brokerages, independent practices |
| Common Search & Comparison Intent | Understanding support roles in real estate | Buying, selling, or listing properties |
The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.
What does an agent assistant do?
An agent assistant supports real estate, insurance, or customer service agents by handling administrative tasks such as scheduling, data entry, and client communication. They often use tools like CRM software and require strong organizational skills to help agents focus on client interactions and sales activities.
What are the most commonly searched types of Agent jobs in New York?
The most popular types of Agent jobs in New York are:
What are popular job titles related to Agent Assistant jobs in New York?
For Agent Assistant jobs in New York, the most frequently searched job titles are:
What job categories do people searching Agent Assistant jobs in New York look for?
The top searched job categories for Agent Assistant jobs in New York are:
What cities in New York are hiring for Agent Assistant jobs?
Cities in New York with the most Agent Assistant job openings:
Job description
2. JD Sr. Google CCAI Engineer
Role Summary
We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI).
The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications.
Key Responsibilities
Maintain and evolve event-driven contact center services built on CCAI and Google Cloud Platform that process real-time customer interactions and deliver contextual insights, recommendations, or guidance to agent-facing applications during live engagements.
Design and implement GenAI solution architectures using enterprise-approved LLMs and cloud platforms
Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration layers)
Required Skills & Experience
Core Focus (Must-Have)
Hands-on experience with Google Cloud Platform, especially
Contact Center AI (CCAI), Agent Assist, Dialogflow
Pub/Sub, Cloud Run, IAM, service accounts
Experience building or supporting real-time / streaming systems
Strong backend development skills (Python)
Docker and cloud-native microservices
Generative AI / ML (Required)
Experience delivering LLM-based solutions in production
Familiarity with RAG architectures, vector search, and evaluation
Prompt engineering and response quality tuning
Understanding of responsible AI, privacy, and security considerations
Nice to Have
Telephony or contact-center platforms (SIPREC, Genesys, VoIP)
Redis or other low-latency data stores
Kubernetes / Helm
Azure services (AKS, Azure OpenAI) in hybrid cloud setups
Observability tools (logging, metrics, tracing)
Role Summary
We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI).
The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications.
Key Responsibilities
Maintain and evolve event-driven contact center services built on CCAI and Google Cloud Platform that process real-time customer interactions and deliver contextual insights, recommendations, or guidance to agent-facing applications during live engagements.
Design and implement GenAI solution architectures using enterprise-approved LLMs and cloud platforms
Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration layers)
Required Skills & Experience
Core Focus (Must-Have)
Hands-on experience with Google Cloud Platform, especially
Contact Center AI (CCAI), Agent Assist, Dialogflow
Pub/Sub, Cloud Run, IAM, service accounts
Experience building or supporting real-time / streaming systems
Strong backend development skills (Python)
Docker and cloud-native microservices
Generative AI / ML (Required)
Experience delivering LLM-based solutions in production
Familiarity with RAG architectures, vector search, and evaluation
Prompt engineering and response quality tuning
Understanding of responsible AI, privacy, and security considerations
Nice to Have
Telephony or contact-center platforms (SIPREC, Genesys, VoIP)
Redis or other low-latency data stores
Kubernetes / Helm
Azure services (AKS, Azure OpenAI) in hybrid cloud setups
Observability tools (logging, metrics, tracing)
About Virtusa
Sourced by ZipRecruiter
We are builders, makers, and doers with the technical skills and domain expertise to transform your business at scale and speed without disruption. Our unique Engineering First approach blends deep industry expertise and empowered, agile teams, to create holistic solutions that seamlessly move the business forward. We help clients engage with new technology paradigms to creatively build solutions that drive them to the forefront of their industries.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Westborough, MA, US
Year founded
1996