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Virtual Agent Jobs (NOW HIRING)

Central Business Solutions, Inc

Senior RPA Developer

$55.75 - $73.75/hr

Develop and deliver successful Microsoft Copilot Studio (Power Virtual Agent) bots that enhance productivity and efficiency. * Utilize Power Automate tools to automate workflows and processes.

Purple Drive Technologies

ServiceNow Architect

Atlanta, GA · On-site

$68.50 - $86.25/hr

ServiceNow Virtual Agent (VA) * ServiceNow Now Assist * Strong integration experience with: * PagerDuty * Ansible * Monitoring tools * AIOps platforms * Understanding of: * On-prem infrastructure

IT America Inc

ServiceNow Architect

New York, NY · Remote

$73 - $91.75/hr

Generative AI in Virtual Agent * AI Search and Knowledge Management * Predictive Intelligence (Classification, Routing, Prioritization) * Hands-on experience with NOW Assist AI or other generative AI ...

Onebridge

ServiceNow Developer

Indianapolis, IN · On-site

$47.25 - $65/hr

... Virtual Agent, Flow Designer, and automation solutions. • Customize ServiceNow using business rules, client scripts, UI policies, script includes, and workflows while following best practices. • ...

Zoom

Senior Product Manager, AI Voice Agents

San Jose, CA · On-site

$124K - $271K/yr

Zoom is seeking a highly technical Senior Product Manager in San Jose, CA to lead the development of AI agents for Zoom Virtual Agent. The successful candidate will define the vision and strategy for ...

Onebridge

ServiceNow Developer

Indianapolis, IN · On-site

$51.50 - $71/hr

Implement AI-enabled features within ServiceNow, including Predictive Intelligence, Virtual Agent, Flow Designer, and automation solutions. * Customize ServiceNow using business rules, client scripts ...

Navtech, Inc.

URGENT NEED - Genesys Cloud - 100% REMOTE

$57 - $76.25/hr

... chat virtual agent 8. Implementation of voice virtual agent 9. Integrating agents with third-party applications, data sources, API, etc 10. Deep knowledge of options for storing parameters and ...

Onebridge

ServiceNow Developer

Indianapolis, IN · On-site

$51.50 - $71/hr

Implement AI-enabled features within ServiceNow, including Predictive Intelligence, Virtual Agent, Flow Designer, and automation solutions. * Customize ServiceNow using business rules, client scripts ...

Onebridge

ServiceNow Developer

Indianapolis, IN · Remote

$51.50 - $71/hr

Implement AI-enabled features within ServiceNow, including Predictive Intelligence, Virtual Agent, Flow Designer, and automation solutions. * Customize ServiceNow using business rules, client scripts ...

RecruitTalent LLC.

ServiceNow Developers

Laurel, MD · Remote

$60 - $65/hr

Develop new functionality for SPM and CSM modules (epics, demands, portfolios, customer cases, knowledge base, virtual agent). * Build Performance Analytics dashboards to track ITOM, ITSM, and asset ...

Onebridge

ServiceNow Developer

Indianapolis, IN · On-site

$51.50 - $71/hr

Implement AI-enabled features within ServiceNow, including Predictive Intelligence, Virtual Agent, Flow Designer, and automation solutions. * Customize ServiceNow using business rules, client scripts ...

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Virtual Agent information

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$596

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$2.5K

How much do virtual agent jobs pay per week?

As of Jun 19, 2026, the average weekly pay for virtual agent in the United States is $1,389.29, according to ZipRecruiter salary data. Most workers in this role earn between $1,163.46 and $1,471.15 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

How much do VA's get paid?

Virtual Agents typically earn between $10 and $20 per hour, depending on experience, skills, and the employer. Some may work on a freelance basis or per project, which can affect overall earnings.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and often work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms, and by working full-time hours. Developing strong communication skills, gaining experience with customer service tools, and maintaining consistent productivity are essential for reaching this income level.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with computer tools and chat platforms, and sometimes customer service experience. Relevant training or certifications in communication, technology, or specific software can enhance employability, and many roles require a reliable internet connection and flexible scheduling.
More about Virtual Agent jobs
What cities are hiring for Virtual Agent jobs? Cities with the most Virtual Agent job openings:
What are the most commonly searched types of Agent jobs? The most popular types of Agent jobs are:
What states have the most Virtual Agent jobs? States with the most job openings for Virtual Agent jobs include:
What job categories do people searching Virtual Agent jobs look for? The top searched job categories for Virtual Agent jobs are:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $72,243 per year, or $34.7 per hour.
Senior RPA Developer

Senior RPA Developer

Central Business Solutions, Inc

Remote

$55.75 - $73.75/hr

Other

Posted 16 days ago

Job description

Responsibilities
  • Design, develop, and implement software solutions using Node.js, React, Python, Java, C#
  • Develop and deliver successful Microsoft Copilot Studio (Power Virtual Agent) bots that enhance productivity and efficiency.
  • Utilize Power Automate tools to automate workflows and processes.
  • Integrate various M365 applications, including Microsoft Teams and SharePoint, into our software solutions.
  • Create APIs and set up development environments.
  • Knowledge of using open AI
  • Work in an Agile delivery model, participating in sprints, stand-ups, retrospectives, and other Agile ceremonies.
  • Ensure the delivery of high-quality software by writing clean code and conducting thorough testing.
  • Experience with JIRA, Java Service Management, or Confluence integration is a plus.
  • Guide and mentor junior team members.
  • Self-driven and able to work on tight deadlines.
  • Flexible working hours as stakeholders are across the world.

Qualifications
  • Bachelor's degree in Computer Science or related field, or equivalent work experience.
  • Proven software development experience in Python, Java, or C#.
  • Experience with Node.js and React is required.
  • Experience with API development is required.
  • Experience with Microsoft Copilot and Power Automate tools.
  • Experience with Power Virtual Agent is a plus.
  • Solid understanding of the full software development life cycle.
  • Strong problem-solving skills and willingness to think outside the box and roll up one's sleeves to get the job done.
  • Excellent verbal and written communication skills.
  • Experience with Agile methodologies and tools.

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