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Virtual Agent Jobs in Oregon (NOW HIRING)

Cresta

Senior Software Engineer, Backend (AI Agent)

OR · On-site +1

$205K - $270K/yr

Previous experience working with Virtual Agent or AI Agent systems. * Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.

NICE

CX Outbound Solution Engineer

OR · Remote

Deep knowledge of conversational AI and virtual agent solutions. Have you got what it takes? * Outbound Contact Center Expertise : Deep understanding of campaign orchestration, dialing modes ...

Cresta

Strategic Solutions Engineer, East

OR · On-site +1

Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases. * Run ROI workshops and build business ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

Design and develop virtual agent solutions using Google's Dialogflow CX. Qualifications We Value: * Strong communication skills (verbal and written). * Desire to work in a fast-paced environment with ...

Cresta

Demo Engineer

OR · Remote

$169K - $200K/yr

... virtual agent capabilities. You'll build and support environments, tooling, and synthetic scenarios that showcase the compelling value of our solution. This role is equal parts problem-solver ...

McManamon Financial Group

OR

$50K - $175K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring : * A ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Deloitte

ServiceNow HRSD Manager

Portland, OR

Creating user journeys and user stores to support the design and configuration of Case Management, Journeys, Knowledge Management and AI/Virtual Agent capabilities * Overseeing solution delivery ...

McManamon Financial Group

OR · On-site

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

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Virtual Agent information

See Oregon salary details

$630

$1.5K

$2.6K

How much do virtual agent jobs pay per week?

As of Jun 17, 2026, the average weekly pay for virtual agent in Oregon is $1,468.87, according to ZipRecruiter salary data. Most workers in this role earn between $1,230.77 and $1,555.77 per week, depending on experience, location, and employer.

What are virtual agents?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

How much do VA's get paid?

Virtual Agents typically earn between $10 and $20 per hour, depending on experience, skills, and the employer. Some may work on a freelance basis or per project, which can affect overall earnings.

What does a typical workday look like for a Virtual Agent, and how do they interact with team members remotely?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What is a virtual agent?

A virtual agent is a software program that uses artificial intelligence to interact with users, often through chat or voice interfaces, to provide customer support or perform tasks. In a job context, virtual agents may require skills in AI, natural language processing, and customer service tools, and often work in digital or remote environments.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

What are the key skills and qualifications needed to thrive as a Virtual Agent, and why are they important?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

How can I make 2000 a week working from home?

A Virtual Agent can potentially earn $2,000 a week by handling a high volume of customer interactions, often through multiple clients or platforms, and by working full-time hours. Developing strong communication skills, gaining experience with customer service tools, and maintaining consistent productivity are essential for reaching this income level.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with computer tools and chat platforms, and sometimes customer service experience. Relevant training or certifications in communication, technology, or specific software can enhance employability, and many roles require a reliable internet connection and flexible scheduling.
What are the most commonly searched types of Agent jobs in Oregon? The most popular types of Agent jobs in Oregon are:
What are popular job titles related to Virtual Agent jobs in Oregon? For Virtual Agent jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Virtual Agent jobs in Oregon look for? The top searched job categories for Virtual Agent jobs in Oregon are:
What cities in Oregon are hiring for Virtual Agent jobs? Cities in Oregon with the most Virtual Agent job openings:
Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $76,381 per year, or $36.7 per hour.
Senior Software Engineer, Backend (AI Agent)

Senior Software Engineer, Backend (AI Agent)

Cresta

OR • On-site, Remote

$205K - $270K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

About the role:

As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This includes designing and maintaining the server architecture that handles real-world, high-volume interactions and ensures high availability and performance. While we're focused on server optimization and data management rather than pure research, you'll be working with some of the most advanced technologies in the cloud and server space.

This is a unique opportunity to shape the future of AI at Cresta by solving complex problems and bringing breakthrough AI advancements into production environments.

Responsibilities:

  • Design, develop, and maintain scalable and robust backend architectures for Cresta's AI Agent solutions and proprietary models.
  • Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta's customer solutions.
  • Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
  • Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability.
  • Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.
Qualifications We Value:
  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of experience in backend system architecture, cloud services, or related technology fields.
  • Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
  • Previous experience working with Virtual Agent or AI Agent systems.
  • Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
  • Experience in containerized application deployment using Kubernetes and Docker in microservices architectures.
  • Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta: 

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $205,000-$270,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

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