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Vice President Collections information

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$79.5K

$163.2K

$262K

How much do vice president collections jobs pay per year?

As of May 31, 2026, the average yearly pay for vice president collections in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President of Collections, and why are they important?

To thrive as a Vice President of Collections, you need deep expertise in credit management, analytics, and debt recovery, typically supported by a degree in finance, business, or a related field. Mastery of collections management software, data analytics tools, and knowledge of relevant regulations such as FDCPA are essential. Exceptional leadership, negotiation, and strategic communication skills help drive team performance and manage stakeholder relationships. These skills ensure effective debt recovery, regulatory compliance, and the achievement of organizational financial objectives.

What are the primary challenges faced by a Vice President of Collections in managing large, diverse teams across multiple regions?

A Vice President of Collections often oversees teams spread across various locations, which can present challenges such as maintaining consistent performance standards, ensuring compliance with regional regulations, and fostering effective communication. Balancing technology implementation with personalized customer engagement is also crucial, as is motivating teams to achieve targets in a high-pressure environment. Successful leaders in this role frequently implement standardized training, leverage data analytics for performance tracking, and cultivate a strong, unified company culture to overcome these challenges.

What does a Vice President of Collections do?

A Vice President of Collections oversees the strategies and operations related to collecting overdue accounts and outstanding debts within a company. This executive is responsible for setting collection policies, ensuring compliance with regulations, managing teams of collection agents or managers, and working to maximize recovered revenue while maintaining positive customer relations. They often analyze collection metrics, implement process improvements, and collaborate with other departments such as legal and finance to resolve complex cases. Additionally, they play a key role in hiring, training, and mentoring staff to achieve organizational goals.

What is the difference between Vice President Collections vs Collections Director?

AspectVice President CollectionsCollections Director
CredentialsBachelor's degree, often an MBA, extensive experience in collections managementBachelor's degree, significant experience in collections, leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational focus, team management, process improvement
Employer & Industry UsageFinancial institutions, large corporations, credit companiesFinancial services, banking, credit management firms
Search & Comparison IntentHigh-level strategic role, executive responsibilitiesOperational leadership, team oversight

The Vice President Collections focuses on strategic leadership and high-level decision-making in collections, while the Collections Director handles day-to-day operations and team management. Both roles require extensive experience in collections, but the VP role is more executive and strategic, whereas the Director role is more operational.

What cities are hiring for Vice President Collections jobs? Cities with the most Vice President Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most Vice President Collections jobs? States with the most job openings for Vice President Collections jobs include:
What job categories do people searching Vice President Collections jobs look for? The top searched job categories for Vice President Collections jobs are:
Vice President Collections jobs near you
Infographic showing various Vice President Collections job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Senior Vice President of Member Services

Levo Federal Credit Union

Garretson, SD

$145K - $242K/yr

Full-time

Posted 14 days ago

Job description

Senior Vice President of Member Services
Lead with Purpose. Serve the Community. Elevate the Member Experience.
Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency.
This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision.
Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees.
Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success.
Key Responsibilities
  • Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals
  • Champion a member-first culture across all channels
  • Drive operational excellence through process optimization and workforce strategy
  • Use KPIs to drive performance, profitability, and member outcomes
  • Oversee lending strategy, portfolio performance, and product development
  • Lead recovery and collections strategy to support financial strength
  • Ensure regulatory compliance and alignment of policies and procedures
  • Leverage data, technology, and market insights to guide decisions and identify growth opportunities
  • Oversee budgeting and resource allocation , to support strategic objectives
  • Build and develop high-performing leadership teams
  • Represent the organization through community engagement and partnerships

Requirements
  • 8-10+ years of progressive leadership experience in credit union, banking, or financial services
  • Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery
  • Proven ability to lead teams and execute strategic initiatives
  • Experience using data and analytics to improve performance
  • Solid understanding of regulatory compliance and risk management
  • Collaborative leadership style with a commitment to community impact
  • Strong communication, relationship-building, and decision-making skills
Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers
Salary Description
$145,000-$242,000 Annual Salary

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