Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family--where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family--where connection, fun, and ... Great understanding of text and chat acronyms * Have excellent grammar, but also know when to use ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
Quick apply
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
... device we support. You'll own the roadmap and the engineering org behind it: building rich ... Lead, grow, and develop a team of software engineers building the in-game text chat platform ...
... device we support. You'll own the roadmap and the engineering org behind it: building rich ... Lead, grow, and develop a team of software engineers building the in-game text chat platform ...
Appointment Setter
Houston, TX · On-site
$15/hr
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
Appointment Setter
Houston, TX · On-site
$15/hr
... support for client locations in multiple states * Respond in real-time to new online service appointment requests by contacting the customer by phone, text, chat, or email * Set appointments for ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Quick apply
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Quick apply
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Quick apply
Student Support Specialist
Palmetto, FL · On-site
$16.25 - $22/hr
Passionately deliver prompt and professional response to students via phone, email, text chat, live ... Provide support activity, including resetting of passwords, software setup and internet ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Quick apply
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15 - $20.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15 - $20.50/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a ...
Text Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do text chat support jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?
To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.
What are the typical day-to-day responsibilities for someone in a text chat support role?
As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.
What is a text chat support?
A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.
More about Text Chat Support jobs
What cities are hiring for Text Chat Support jobs? Cities with the most Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Text Chat Support jobs? States with the most job openings for Text Chat Support jobs include:
What job categories do people searching Text Chat Support jobs look for? The top searched job categories for Text Chat Support jobs are:
Full-time
Re-posted 23 days ago
Job description
Description
The Member Relationship Advisor is responsible for proactively strengthening and expanding member relationships through outbound communication related to product and service recommendations and education. This role engages both current and prospective members by phone, email, text, and chat to promote the benefits of Park City Credit Union products and services. The Member Relationship Advisor can efficiently open basic memberships and accounts, assist with service enrollment, collect basic loan applications, and schedule appointments with specialists if appropriate.
Requirements
Enhanced goal achievement across retail channels. Individual goals related to outbound activities performed. This includes but is not limited to enrollment in eservices, upsold loans and credit cards applications, and upsold checking and other deposit accounts opened. Honors the internal credit union vision within every aspect of the position, always supports consistent execution of i4.
Knowledge, Skills and Abilities: Above average communication and sales skills are required. At least 1 year in a sales role with proven sales success. Ability to multitask and use various programs for text/chat, email and calling. Experience in a financial institution is preferred but not required.
About PARK CITY CREDIT UNION
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Merrill, WI, US
Year founded
1938