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Text Chat Support Jobs in Oregon (NOW HIRING)

Higher Logic

OR · On-site

... chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing ... Additionally, please know that Higher Logic does not use text messaging or public messaging ...

Higher Logic

OR · On-site

... chat, etc.) to customers ranging from small businesses to large enterprises. As a customer facing ... Additionally, please know that Higher Logic does not use text messaging or public messaging ...

Climate First Bank

OR · On-site

Financial Analysis, Credit Evaluation & Decision Support Analyze personal and business financials ... Frequent communication (speaking and listening) in person, via email, text, phone or video chat.

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All JobsText Chat Support JobsText Chat Support Jobs in Oregon

Text Chat Support information

See Oregon salary details

$15

$27

$47

How much do text chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for text chat support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Oregon? The most popular types of Text Chat Support jobs in Oregon are:
What are popular job titles related to Text Chat Support jobs in Oregon? For Text Chat Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Oregon look for? The top searched job categories for Text Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Text Chat Support jobs? Cities in Oregon with the most Text Chat Support job openings:
Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,283 per year, or $27.5 per hour.

Production Team Member I - Hiring Immediately

Salt & Straw

Portland, OR

$19 - $20.54/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Salt & Straw rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 46 rated dessert shops

Job description

Production Team Member I

$19-20.54/hr Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.

Who We Are
From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.   
Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all. 
Position Summary:
The Production Team Member I  is an entry-level position on the Spin team. The Spin team’s goal is to produce the finished product of high-quality, premium ice cream in an efficient manner and to package the product correctly into pints and tubs. Production Team Members are essential in moving the production process forward. They monitor the production line, box finished goods, and move finished goods onto pallets for freezing and storage. This position requires attention to detail, a strong commitment to food and plant safety, and the ability to work effectively in a fast-paced food manufacturing environment.
Joining Our Team
Qualifications:
  • Prior experience working in commercial food preparation, manufacturing, production, or warehouse environment. 

Knowledge and Critical Skills: 
  • Fluency in English. 
  • Good attention to detail. 
  • Ability to work in a fast-paced environment. 
  • Ability to communicate effectively with co-workers. 
  • Good critical thinking and problem-solving skills.   
  • Comfortable working on a team in a manufacturing facility with other teams. 

Benefits & Perks:
  • Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. 
  • Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. 
  • Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. 
  • Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. 
  • Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. 
  • Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. 
  • Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected. 

Wage Transparency:
We are actively embracing pay transparency by disclosing the hiring wage for this role as $17.29-$18.45 , highlighting its full earning potential within the broader range of $17.29-$21.14. 

Food Allergy Warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities. 

X-Ray Machine Warning Only
Please note that this position involves working in an environment where X-ray machines are frequently used. If you have any implanted medical devices, such as pacemakers, defibrillators, or other electronic implants, please consult with your healthcare provider to ensure that working around X-ray machines will not interfere with your device or pose any health risks. 
Your safety and well-being are our top priorities. If you have any questions or require additional information, please feel free to contact us. 

Equal Employment Opportunity (EEO) Statement 
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ta@saltandstraw.com. 

Work Authorization and E-Verify 
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws. 
Our Values
Create the Unbelievable 
Show Up Generously 
Act with Thoughtful Curiosity 
Share Human Kindness 
Make It Count 
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace. 

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