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Text Chat Support Jobs in Oregon (NOW HIRING)

OREGON FAMILY SUPPORT NETWORK INC

ROO Manager

Salem, OR

$27 - $33.75/hr

A primary function of this role is managing a statewide parent warmline providing emotional support, information, and resources to parents, through phone, chat, video conferencing, text and support ...

Nayya

Financial Planner (US)

OR · Remote

$75K - $101K/yr

Support members and build trusting relationships via text-based chat, phone, and video calls * Proactively engage members through various life events, providing both financial and emotional support

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$15

$27

$47

How much do text chat support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for text chat support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Oregon? The most popular types of Text Chat Support jobs in Oregon are:
What are popular job titles related to Text Chat Support jobs in Oregon? For Text Chat Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Oregon look for? The top searched job categories for Text Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Text Chat Support jobs? Cities in Oregon with the most Text Chat Support job openings:
Text Chat Support jobs near you
Production Baker 2 - Hiring Immediately

Production Baker 2 - Hiring Immediately

Salt & Straw

Portland, OR

$19.55 - $20.86/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Salt & Straw rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 42 rated dessert shops

Job description

Production Baker 2

$19.55-20.86/hr Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.


Who We Are
From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream—it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.   
Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all. 
Position Summary
The Baker 2 Team Member is an intermediate-level position on the Bake team with increased experience, skills, and responsibilities of a Baker 1. The Bake team’s goal is to bake and produce all inclusions and variegates for the finished ice cream. The Baker 2 Team Member contributes to production by producing quality inclusions, variegates and moms for our ice cream by following recipes and the daily production schedule. This position requires attention to detail, a strong commitment to food safety, and the ability to work effectively in a fast-paced food manufacturing environment.
Joining Our Team
Qualifications:
  • 1+ years working in commercial food preparation, manufacturing, production, or warehouse environment. 
  • 6+ months baking experience. 
  • Knowledge of pertinent local, federal, and state health and safety laws and regulations.  
  • High school diploma or equivalent preferred.  

Knowledge and Critical Skills: 
  • Fluency in English.  
  • Good counting and math skills. 
  • Strong attention to detail. 
  • Ability to work in a fast-paced environment. 
  • Ability to communicate effectively with co-workers. 
  • Comfortable working on a team in a manufacturing facility with other teams. 
  • Ability to uphold a high standard of service, efficiency, sanitation, and safety. 
  • Possess general knowledge of pastry skills and candy making. 
  • Comfortable with operating a wide range of commercial kitchen equipment.  

Benefits & Perks
  • Financial Flexibility: Optional Everyday Pay for access to earned wages anytime, plus competitive tips and a 401(k) match with a 50% company match up to 1% of your salary after three months. 
  • Health & Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options. 
  • Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions. 
  • Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3–5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays. 
  • Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance. 
  • Education & Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities. 
  • Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected. 

Wage Transparency:
We are actively embracing pay transparency by disclosing the hiring wage for this role as $19.55-$20.86 , highlighting its full earning potential within the broader range of $19.55-$23.90
Food Allergy Warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities. 

X-Ray Machine Warning Only
Please note that this position involves working in an environment where X-ray machines are frequently used. If you have any implanted medical devices, such as pacemakers, defibrillators, or other electronic implants, please consult with your healthcare provider to ensure that working around X-ray machines will not interfere with your device or pose any health risks. 
Your safety and well-being are our top priorities. If you have any questions or require additional information, please feel free to contact us. 

Equal Employment Opportunity (EEO) Statement 
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ta@saltandstraw.com. 

Work Authorization and E-Verify 
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws. 
Our Values
Create the Unbelievable 
Show Up Generously 
Act with Thoughtful Curiosity 
Share Human Kindness 
Make It Count 
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace. 

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