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Text Chat Support Jobs Near Me

THRIVE MASTER

Lead Management Specialist

Columbus, OH · On-site

$21 - $24/hr

Respond to all leads (web inquiries, ILS platforms, email, chat, and phone calls) within 10 minutes ... Build tailored follow-up cadences using phone, text, and email to move leads through the leasing ...

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How much do text chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
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Text Chat Support jobs near you
A map of the United States highlighting the number of Text Chat Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Text Chat Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

Micro Center

Hilliard, OH • On-site

Part-time

Retirement, PTO

Re-posted 25 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronics bigbox retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating longterm customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

We are seeking selfmotivated, resultsdriven PART-TIME TECHNICAL SUPPORT REPRESENTATIVES to join our team. In this role, you will contribute to a bestinclass customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH. 

This position is ideal for individuals who thrive in a fastpaced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you’ll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you!

What You'll Do 

  • Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email.
  • Maintain a general understanding of current consumer electronic devices and technology.
  • Identify customers’ needs, clarify information, qualify issues, and offer solutions.
  • Personalize support to improve customer satisfaction. 
  • Accurately document all customer contacts and enter them into the appropriate database.
  • Develop and maintain effective working relationships to ensure teamwork.
  • Meet personal/team goals.

What We're Looking For 

  • High school diploma required; one year of experience in customer service or a related field preferred
  • Strong listening, critical thinking, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Accurate and efficient typing proficiency
  • Ability to multitask effectively while managing priorities
  • Flexible and adaptable when working with diverse customer needs and personalities
  • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love! 

Benefits That Support Your Growth and WellBeing

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • IndustryLeading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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