ZipRecruiter

Log In

1

Text Chat Support Jobs in Florida (NOW HIRING)

Embryriddle

Academic Advisor I

Daytona Beach, FL · On-site

$40K - $49K/yr

Responsibleforproactively communicating to students via email, text/chat, phone, in person meetings ... Essential Job Functions, Duties, or Accountabilities Student Support and Academic Advising:

Embryriddle

Academic Advisor I - USNCC

Daytona Beach, FL · Hybrid

$40K - $49K/yr

Proactively engage with students through phone, email, text/chat, and virtual meetings to provide guidance, answer questions, and address barriers to persistence. * Support at-risk students by ...

next page

Showing results 1-20

All JobsText Chat Support JobsText Chat Support Jobs in Florida

Text Chat Support information

See Florida salary details

$10

$19

$33

How much do text chat support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for text chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Florida? The most popular types of Text Chat Support jobs in Florida are:
What are popular job titles related to Text Chat Support jobs in Florida? For Text Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Florida look for? The top searched job categories for Text Chat Support jobs in Florida are:
What cities in Florida are hiring for Text Chat Support jobs? Cities in Florida with the most Text Chat Support job openings:
Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Florida as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.
Customer Service Representative

Customer Service Representative

Lingo Staffing, Inc.

Winter Garden, FL • On-site

$17 - $18/hr

Other

Posted 8 days ago

Job description

Lingo Staffing is Hiring – Customer Service Representative

Responsible for delivering exceptional customer support across multiple communication channels while assisting with training coordination, marketing initiatives, online community management, and CRM administration. The ideal candidate is organized, tech-savvy, proactive, and committed to providing a best-in-class customer experience.

Pay & Schedule:

  • $17.00 - $18.00 per hour (Based on Experience)
  • 1st Shift
  • Schedule and days may vary

Job Responsibilities & Requirements:

  • Respond to customer inquiries via email, text, chat, and social media platforms
  • 2–4 years of experience in customer service, marketing support, operations, or a related field
  • Strong written communication skills with a professional and customer-friendly approach
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Comfortable working with CRM systems, email marketing tools, and e-commerce platforms
  • Strong technical aptitude with the ability to troubleshoot basic system issues
  • Proactive, solution-oriented mindset
  • Exceptional customer service and problem-solving skills
  • Experience with Shopify, GoHighLevel, Kajabi, Skool, or similar platforms
  • Experience supporting online training programs, memberships, or communities
  • Troubleshoot customer issues and provide timely, professional resolutions
  • Manage product restock notifications and customer follow-up communications
  • Support training communications, reminders, scheduling, and logistics
  • Manage and moderate online communities and member platforms
  • Approve new members, answer questions, and maintain community engagement
  • Update announcements, shared resources, and training materials
  • Assist with email and SMS marketing campaigns, promotions, and events
  • Maintain contact lists, automation workflows, and scheduling systems
  • Support landing page updates, blog content, and basic SEO initiatives
  • Assist with online review monitoring and inventory updates
  • Maintain CRM systems and troubleshooting issues such as duplicates and lead routing
  • Help create FAQs, internal documentation, and customer resources

Apply