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Text Chat Support Jobs in Florida (NOW HIRING)

Cargill

Team Lead

Tampa, FL · On-site

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Support onboarding of new employees and contractors, and deliver ongoing training through daily ...

Kforce Technology Staffing

IT Service Desk Agent

Miami, FL · On-site

$16.25 - $20.75/hr

... IT support for all end-users via telephone, email or chat. Main responsibilities include ... Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce ...

Orlando Informer

Guest Experience Coordinator

Orlando, FL · On-site +1

$20.50 - $24/hr

You'll support guests throughout their experience with Orlando Informer, from answering questions ... Communicate with guests across telephone, live chat, text, email, Instagram, Facebook, and X.

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Text Chat Support information

See Florida salary details

$10

$19

$33

How much do text chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for text chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the most commonly searched types of Text Chat Support jobs in Florida?

The most popular types of Text Chat Support jobs in Florida are:

What are popular job titles related to Text Chat Support jobs in Florida?

For Text Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Text Chat Support jobs in Florida look for?

The top searched job categories for Text Chat Support jobs in Florida are:

What cities in Florida are hiring for Text Chat Support jobs?

Cities in Florida with the most Text Chat Support job openings:

Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Team Lead

Cargill

Tampa, FL • On-site

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

19th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Type: Full Time

Shift Available: 2nd Shift

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Benefits:

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities:

  • Lead and promote safety, food safety, quality standards, and housekeeping practices
  • Serve as the primary point of contact for management initiatives, work orders, and team communications
  • Safely and efficiently operate site equipment, including bagging machines, shipping systems, and motorized vehicles
  • Support onboarding of new employees and contractors, and deliver ongoing training through daily shift handoffs and safety meetings
  • Perform approximately 50% of the same tasks as the team being supervised
  • Ensure full compliance with all safety rules and regulations

Required Qualifications:

  • Must be eligible to work in the US without visa sponsorship
  • Must be 18 years or older
  • Ability to understand and communicate in English (verbal/written)
  • Ability to work in varied indoor and outdoor conditions, which may include heat, cold, dust, loud noise, etc., with the use of personal protective equipment (PPE)
  • Ability to work overtime, including weekends, holidays, or different shifts, with advance notice
  • Have a valid drivers license or ID
  • Minimum of 2 years of experience in production-related work
  • High school diploma or GED equivalent
  • Forklift certification
.

Preferred Qualifications:

  • Computer skills for data entry related to label production, and the ability to monitor inventory and shipment completion; experience with warehouse/shipping systems, SAP, or inventory management software
  • Experience operating and troubleshooting industrial equipment (e.g., packaging machinery)
  • Demonstrated ability to communicate effectively in a positive and professional manner
  • Consistently demonstrates strong safety leadership
  • Ability to understand and communicate in Spanish (verbal/written)
  • Front-end loader experience

Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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