ZipRecruiter

Log In

1

Freelance Text Chat Support Jobs in Florida (NOW HIRING)

Hillpointe

Senior Leasing Performance Specialist

Maitland, FL · On-site

$15.50 - $20.50/hr

Convert phone, text, chat, email, and digital conversations into measurable leasing activity ... Support virtual and guided tour experiences when appropriate. * Partner with community teams to ...

Hillpointe

Senior Leasing Performance Specialist

Maitland, FL · On-site

$15.50 - $20.50/hr

Convert phone, text, chat, email, and digital conversations into measurable leasing activity ... Support virtual and guided tour experiences when appropriate. * Partner with community teams to ...

Embryriddle

Academic Advisor

Daytona Beach, FL · On-site

$40K - $49K/yr

  • PTO

Responsibleforproactively communicating to students via email, text/chat, phone, in person meetings ... Essential Job Functions, Duties, or Accountabilities Student Support and Academic Advising:

New

next page

Showing results 1-20

All JobsText Chat Support JobsFreelance Text Chat Support JobsFreelance Text Chat Support Jobs in Florida

Freelance Text Chat Support information

What is the difference between Freelance Text Chat Support vs Customer Service Representative?

AspectFreelance Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, freelance basis, flexible hoursTypically in-office or call center, fixed hours
CredentialsBasic communication skills, sometimes customer service experienceHigh school diploma, customer service training often preferred
Employer & IndustryFreelance platforms, online companiesCorporations, retail, telecom, and service industries
Work NatureHandling online chats, providing support via textHandling calls, emails, and in-person interactions

Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.

What are the most commonly searched types of Text Chat Support jobs in Florida?

The most popular types of Text Chat Support jobs in Florida are:

What are popular job titles related to Freelance Text Chat Support jobs in Florida?

For Freelance Text Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Freelance Text Chat Support jobs in Florida look for?

The top searched job categories for Freelance Text Chat Support jobs in Florida are:

What cities in Florida are hiring for Freelance Text Chat Support jobs?

Cities in Florida with the most Freelance Text Chat Support job openings:

Freelance Text Chat Support jobs near you

English-Spanish Bilingual Tier 2 Technical Support Representative

Fuku

Miami, FL • On-site

Full-time

Re-posted 13 days ago

Job description

Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
Fuku logo

About Fuku

Sourced by ZipRecruiter

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2015

View All Fuku Jobs

Apply