Westlake, OH · On-site
$17.25 - $23.25/hr
Insurance Service Model Support This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and ...
Westlake, OH · On-site
$17.25 - $23.25/hr
Insurance Service Model Support This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and ...
... text, chat, and social media). Support stewardship and cultivation of existing and potential donor groups. Ensure follow-up is executed for donor requests and the proper acknowledgement is ...
... text, chat, and social media). Support stewardship and cultivation of existing and potential donor groups. Ensure follow-up is executed for donor requests and the proper acknowledgement is ...
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Akron, OH · On-site
$19.25/hr
... text, chat, or in person to address the aftermath of their victimization. Key Responsibilities * Provide clients with support using NOVA's model of crisis intervention * Develop a professional ...
Akron, OH · On-site
$19.25/hr
... text, chat, or in person to address the aftermath of their victimization. Key Responsibilities * Provide clients with support using NOVA's model of crisis intervention * Develop a professional ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Westlake, OH · Hybrid
$17.25 - $23.25/hr
This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...
Crosstown, OH · Hybrid
$14.75 - $19.25/hr
Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children ... Support and coach individuals and teams through their fundraising journeys-helping them set goals ...
Crosstown, OH · Hybrid
$14.75 - $19.25/hr
Through phone, email, chat, text, and social media, you'll help fuel the mission of saving children ... Support and coach individuals and teams through their fundraising journeys-helping them set goals ...
Crosstown, OH · Remote
$14.75 - $19.25/hr
... chat, text and social media) with individuals, businesses, and organizations for fundraising ... Jude Children's Research Hospital in support of the mission of savings children's lives. Assists ...
Crosstown, OH · Remote
$14.75 - $19.25/hr
... chat, text and social media) with individuals, businesses, and organizations for fundraising ... Jude Children's Research Hospital in support of the mission of savings children's lives. Assists ...
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Quick apply
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Barberton, OH · On-site
$15 - $20.25/hr
Respond to customer inquiries by phone, email, text, chat, and in person. * Demonstrate vehicle ... Support the Sales Manager and Team Leader throughout the purchasing process. * Assist with vehicle ...
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Quick apply
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Hilliard, OH · On-site
$19/hr
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
Quick apply
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a ... Personalize support to improve customer satisfaction. * Accurately document all customer contacts ...
New Philadelphia, OH · On-site +1
$58K - $75K/yr
... chat, text messaging and videoconferencing. As frontline contact with patients and staff, the ... Supervisory Medical Support Assistant, GS-08. (1) Experience . One year of creditable experience ...
New Philadelphia, OH · On-site +1
$58K - $75K/yr
... chat, text messaging and videoconferencing. As frontline contact with patients and staff, the ... Supervisory Medical Support Assistant, GS-08. (1) Experience . One year of creditable experience ...
$13.71 - $16.33
14% of jobs
$17.70 is the 25th percentile. Wages below this are outliers.
$16.33 - $18.95
21% of jobs
$18.95 - $21.57
14% of jobs
The median wage is $21.72 / hr.
$21.57 - $24.18
18% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.18 - $26.80
12% of jobs
$26.80 - $29.42
6% of jobs
$29.42 - $32.04
4% of jobs
$32.04 - $34.65
3% of jobs
$34.65 - $37.27
3% of jobs
$37.27 - $39.89
3% of jobs
$39.89 - $42.51
1% of jobs
$13
$24
$42
A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.
As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.
To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.
The most popular types of Text Chat Support jobs in Ohio are:
For Text Chat Support jobs in Ohio, the most frequently searched job titles are:
The top searched job categories for Text Chat Support jobs in Ohio are:
Westlake, OH • On-site
7.4
Based on 14 frontline employees who took The Breakroom Quiz
232nd of 314 rated insurance
Good employer
Paid breaks
Respectful managers
Good training
Uninterrupted breaks
$17.25 - $23.25/hr
Other
Re-posted 8 days ago
This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and conduct quality checks on complex cases. Success requires strong analytical ability, communication precision, and adherence to compliance and carrier guidelines. You'll also provide peer coaching and documentation feedback to support the growth of L1 agents.
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