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Text Chat Support Jobs in Arizona (NOW HIRING)

Judge Group, Inc.

Support Analyst 1

Tempe, AZ · On-site

$25 - $30/hr

Use of remote communication tools (video conferencing, chat, email) required Physical & Technical ... By providing your phone number, you consent to: (1) receive automated text messages and calls from ...

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All JobsText Chat Support JobsText Chat Support Jobs in Arizona

Text Chat Support information

See Arizona salary details

$13

$24

$41

How much do text chat support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for text chat support in Arizona is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Arizona? The most popular types of Text Chat Support jobs in Arizona are:
What are popular job titles related to Text Chat Support jobs in Arizona? For Text Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Arizona look for? The top searched job categories for Text Chat Support jobs in Arizona are:
Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Arizona as of July 2026, with employment types broken down into 62% Full Time, 7% Part Time, 1% Temporary, 29% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $50,489 per year, or $24.3 per hour.

FULL ARCH DENTAL PATIENT CARE ADMINISTRATOR

Catalis Dental Lab Partners

Tempe, AZ • On-site

$18.50 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Job Overview

The Full Arch Dental Patient Care Administrator is responsible for ensuring seamless communication and operational efficiency between dental professionals, labs, and patients.  This role serves as the bridge between oral healthcare providers and the internal dental lab team, focusing on high-quality product lifecycle management and customer satisfaction.

Key Responsibilities

1. Product Lifecycle Management

  • Oversee the end-to-end lifecycle of full-arch dental products, ensuring timely progress through the design, milling, and finishing phases.
  • Track and report the status of cases at each stage within the lab using internal systems and protocols.

2. Software Utilization

  • Efficiently operate and manage case tracking through Magic Touch software.
  • Maintain accurate digital records of case progress and dentist/surgeon interactions.

3. Doctor and Surgeon Onboarding

  • Facilitate the onboarding process for dentists and oral surgeons into the lab's portal system.
  • Provide technical support and training to ensure optimal use of the portal.

 4. Internal Case Tracking

  • Monitor cases internally, coordinating workflows between departments such as Exocad Design, milling, and finishing to meet deadlines and quality standards.
  • Proactively identify and resolve potential bottlenecks or issues in the production pipeline.

5. Communication and Relationship Management

  • Maintain constant communication with doctors and dental office staff to update them on case statuses, address inquiries, and provide guidance.
  • Serve as the primary point of contact for escalations or concerns, ensuring all parties remain informed and aligned.

Skills and Qualifications

  • Digital Workflow: Working knowledge of digital dentistry: ALL-ON-X Full-Arch restoration processes, digital impressions, intraoral scans, photogrammetry, CAD/CAM technology, and guided surgery.
  • Technical Skills: Proficiency in Magic Touch software, familiarity with Exocad Design workflows, and an understanding of milling and finishing processes in dental labs.
  • Communication: Exceptional written and verbal communication skills to manage relationships with medical professionals and lab technicians.
  • Organizational Abilities: Strong multitasking and time management skills to handle case tracking and workflow coordination efficiently.
  • Problem-solving: Ability to troubleshoot issues in product lifecycle stages and propose timely solutions.
  • Customer Service Orientation: Dedicated to providing a positive and professional experience for all stakeholders.

Working Conditions

  • Environment: Office-based with virtual or text chat-based communication with dentists and oral surgeons;
  • Schedule: Full-time, with the flexibility needed to address urgent cases or escalations.

This role is pivotal in ensuring the seamless production and delivery of all-on-four/full-arch dental solutions while fostering strong professional relationships.

Why Join Us?

  • Opportunity to work in a state-of-the-art lab with advanced technology.
  • Competitive salary with growth opportunities.
  • Full benefits package to include health, dental, vision, life coverage and paid time off
  • 401(k) with employer match
  • A supportive and innovative team environment.

Apply