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Text Chat Support Jobs in Arizona (NOW HIRING)

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$13

$24

$41

How much do text chat support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for text chat support in Arizona is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.
More about Text Chat Support jobs
What are the most commonly searched types of Text Chat Support jobs in Arizona? The most popular types of Text Chat Support jobs in Arizona are:
What are popular job titles related to Text Chat Support jobs in Arizona? For Text Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Arizona look for? The top searched job categories for Text Chat Support jobs in Arizona are:
Text Chat Support jobs near you

Hospitality Reservations Property Specialist

Original Ventures

Scottsdale, AZ

$40K - $45K/yr

Other

Posted 3 days ago

Job description

Original Ventures is hiring a Hospitality Reservations & Property Specialist to support our growing hospitality portfolio, including The Strawberry Inn, AZ Vacation Rentals, and a boutique hotel in Prescott, currently under renovation and opening later this year. This position is based at our corporate office in Scottsdale, AZ, and is not an on-site hotel property role. The right candidate will support hospitality operations from our office while also assisting with guest communication, reservations, property coordination, and occasional field-related tasks as needed. This role is ideal for someone who is guest-focused, detail-oriented, tech-savvy, and comfortable supporting both reservation management and property operations. You’ll be cross-trained across our hospitality brands, learning our systems and processes now so you can grow with the company as our new location opens. Responsibilities: • Manage guest communication across phone, email, text/chat, and booking platforms • Assist with reservations, guest questions, schedule changes, invoices, and payment follow-up • Support daily operations for The Strawberry Inn and AZ Vacation Rentals • Coordinate with housekeeping, maintenance, vendors, and internal team members to resolve guest or property needs • Conduct routine property inspections for cleanliness, staging, inventory, and presentation standards • Track and communicate supply needs, including linens, consumables, guest items, and property essentials Qualifications: • Strong customer service and communication skills across phone, email, text, and in-person interactions • Hospitality mindset with a calm, solutions-focused approach to guest needs and problem solving • Highly organized and detail-oriented, with the ability to follow checklists and manage multiple priorities • Tech-savvy and comfortable learning systems such as Cloudbeds, Google Workspace, Microsoft Office, Wix, and guest communication tools • Comfortable working in an office setting, being on the move, and supporting property-related tasks outside the office • Reliable, trustworthy, and accountable with guest information, property access, invoices, and internal processes Compensation: $40,000 - $45,000 yearly

• Manage guest communication across phone, email, text/chat, and booking platforms • Assist with reservations, guest questions, schedule changes, invoices, and payment follow-up • Support daily operations for The Strawberry Inn and AZ Vacation Rentals • Coordinate with housekeeping, maintenance, vendors, and internal team members to resolve guest or property needs • Conduct routine property inspections for cleanliness, staging, inventory, and presentation standards • Track and communicate supply needs, including linens, consumables, guest items, and property essentials • Assist with office support, errands, key access, ordering, shipping, and other hospitality operations tasks as needed

Compensation:
$40,000-$45,000 per year

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