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Text Chat Support Jobs in Oregon (NOW HIRING)

Climate First Bank

OR

Support budgeting and forecasting processes by gathering data, coordinating with business units ... Frequent communication (speaking and listening) in person, via email, text, phone, or video chat ...

Climate First Bank

OR

Financial Analysis, Credit Evaluation & Decision Support Analyze personal and business financials ... Frequent communication (speaking and listening) in person, via email, text, phone or video chat.

Eltropy Inc.

OR

$100K - $120K/yr

Support QA testing of voice agent configurations, including DTMF routing, warm/cold transfer flows ... text, video, secure chat, co-browsing, screen sharing, and chatbot technology - all integrated in a ...

Nike

Senior Administrative Assistant

Beaverton, OR · On-site

... support the leaders and businesses you are lined up against. WHAT YOU BRING TO NIKE: * Bachelor ... Experience with AI tools like Chat GPT or Microsoft Copilot a plus, not required. * Previous Nike ...

NeuraFlash, Part of Accenture

OR

... chat, SMS, and email channels * Lead requirement gathering, ideation workshops and client design ... text based bots (e.g., web, Facebook Messenger, etc.) * Experience designing solutions to support ...

Aflac, Incorporated

$37K - $51K/yr

Supporting Organizational Goals * Working with Diverse Populations What does it take to be ... Skilled in verbal and written communication regardless of channel (phone, chat, email, text, social ...

Trucordia

Client Manager - Group Benefits

Portland, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Tigard, OR

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Tigard, OR

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

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All JobsText Chat Support JobsText Chat Support Jobs in Oregon

Text Chat Support information

See Oregon salary details

$15

$27

$47

How much do text chat support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for text chat support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Oregon? The most popular types of Text Chat Support jobs in Oregon are:
What are popular job titles related to Text Chat Support jobs in Oregon? For Text Chat Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Oregon look for? The top searched job categories for Text Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Text Chat Support jobs? Cities in Oregon with the most Text Chat Support job openings:
Text Chat Support jobs near you

Crisis Counselor (Remote Contractor Work, United States)

Gaggle Net, Inc.

OR • Remote

$21.75 - $28.25/hr

Contractor

Posted 5 days ago

Job description

Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and we’ve helped hundreds of districts avoid tragedies and save lives.

Gaggle is in the process of building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.

Requirements:

  • Crisis Help Line experience and certification preferred
  • Background in crisis management/de-escalation, mental health and/or social services.
  • Counseling or coaching experience
  • Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support during someone’s mental, emotional, or relational challenges.
  • Experience using various computer and web-based applications in a professional environment
  • Ability to exhibit tolerance of and respect for others opinions
  • Adaptability to change
  • Ability to work independently; experience working as an Independent Contractor preferred
  • Access to high-speed internet (satellite is not acceptable)
  • Access to a computer, chromebook, or laptop (tablets/phones are not acceptable)
  • Experience with Slack or other business-based chat applications is a plus
  • Must be comfortable in an ambiguous start-up environment, as process improvements continue to be implemented
  • Strong technology skills
  • Be flexible to sign up for shifts to cover the crisis line 24/7. We will work with you on your availability to support kids in need. Multiple shifts and options are available.

Additional Considerations:

  • The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary

  • Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling.

  • Contracts can be terminated at any time

  • There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above

  • Because Gaggle strives to enter into contract agreements with Independent Contractors who contributes to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check

  • 100% remote work - Work from any location you choose

Please make sure to follow the application instructions at the bottom that include applying at this link directly:

https://recruiting.myapps.paychex.com/AppOne/MainInfoReq.asp?ReqID=5246496

Job Type: Contract

Diversity, Equity, and Inclusion

At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We’re committed to maintaining an inclusive environment with equitable treatment for all.

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