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Text Chat Support Jobs in Oregon (NOW HIRING)

New Home Star

Online Sales Assistant

Bend, OR · On-site

$23/hr

What You'll Do Online Sales Support * Respond promptly to online inquiries and engage prospective homebuyers through phone, email, text, and chat. * Qualify leads by understanding customer needs ...

New Home Star

Online Sales Assistant

Bend, OR · Remote

$23/hr

What You'll Do Online Sales Support * Respond promptly to online inquiries and engage prospective homebuyers through phone, email, text, and chat. * Qualify leads by understanding customer needs ...

NeuraFlash, Part of Accenture

OR

... chat, SMS, and email channels * Lead requirement gathering, ideation workshops and client design ... text based bots (e.g., web, Facebook Messenger, etc.) * Experience designing solutions to support ...

Trucordia

Client Manager - Group Benefits

Tigard, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Tigard, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Portland, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Portland, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Tigard, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

Trucordia

Client Manager - Group Benefits

Tigard, OR · On-site

Mentor or support more junior account team members as needed. * Stay informed on industry trends ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

HR Acuity LLC

If you're excited about being part of our growth story, we'd love to chat! HR Acuity is the leading ... Apply NLP and text analytics techniques to extract structure, patterns, and signals from HR Acuity ...

Honor

Senior Care Solutions Specialist

OR · Remote

$24.20 - $28.85/hr

... chat, and text to understand their needs and explain how Home Instead can help them age well at ... Provide support to peers when new products or approaches may roll out to the broader team.

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Showing results 1-20

All JobsText Chat Support JobsText Chat Support Jobs in Oregon

Text Chat Support information

See Oregon salary details

$15

$27

$47

How much do text chat support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for text chat support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat Support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a Text Chat Support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a Text Chat Support job?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Oregon? The most popular types of Text Chat Support jobs in Oregon are:
What are popular job titles related to Text Chat Support jobs in Oregon? For Text Chat Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Oregon look for? The top searched job categories for Text Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Text Chat Support jobs? Cities in Oregon with the most Text Chat Support job openings:
Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Oregon as of July 2026, with employment types broken down into 60% Full Time, 8% Part Time, 1% Temporary, 29% Contract, 1% Nights, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $57,283 per year, or $27.5 per hour.
Regional Manager, Customer Success (West)

Regional Manager, Customer Success (West)

Eltropy Inc.

Portland, OR • On-site

$150K - $216K/yr

Full-time

Posted 24 days ago

Job description

Location: Remote - West Coast (OR, WA, CA)
Total Compensation: $150,000-$216,500 (Includes Base, Bonus and Equity)
Regional Manager, Customer Success - West USA.
We're looking for a leader who can coach from the front - and show up in person when it counts.
This is a player-coach role to start. You'll carry accounts alongside your team, be present for high-stakes executive conversations and escalations across the West, and develop your CSMs through proximity - not distance. Over the next year, you'll transition into a full coaching and strategic leadership capacity.
This role requires travel to customer sites across the West region as needed to support your team.
What you'll lead:
  • A team of 5-8 Customer Success Managers covering the Western part of USA
  • Regional performance: renewal rate, NRR, product adoption, and customer health
  • Account strategy, pipeline reviews, QBR prep, and weekly 1:1s
  • Hiring, onboarding, and ongoing skill development
  • On-site customer engagement when your team needs you in the room
  • Cross-functional alignment with Sales, Support, Product, and Services
  • You will team up with the Onboarding Management team to ensure successful and on time delivery of new and expansion projects

What we're looking for:
  • 3-5 years of experience leading a team of CSMs in B2B SaaS
  • The ability - and willingness - to dive deep into customer situations yourself
  • A coaching instinct: you develop people, not just manage them
  • Strong CS operations fundamentals: forecasting, health scoring, renewal workflows
  • Executive-level communication: you turn a complex portfolio into a crisp story for leadership
  • Comfort traveling within the West to be present where it matters

If you're a CS leader who leads from the front and builds from the inside - we'd love to talk.
About Eltropy
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. Community Banks and Credit Unions use Eltropy to communicate with consumers via text, video, secure chat, co-browsing, screen sharing, and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing, and other contact center capabilities.
Eltropy Values
  • Customers are our North Star
  • No Fear - Tell the truth
  • Team of Owners

Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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