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Telecom Operations Manager Jobs (NOW HIRING)

Professional Search Group - Orange County

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Operations Specailist

Cypress, CA · On-site

$70K - $85K/yr

Operations Specialist Responsibilities ... Act as the primary liaison for carrier management , overseeing telecom-related requests including ...

MCI Careers

Operations Manager

Wichita, KS

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

Excelacom

MO

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

Excelacom

In-depth understanding of telecom operations such as sales, provisioning, and customer lifecycle management along with industry convergence trends, regulatory challenges, and competitive dynamics.

Sunrise Telecom

Operations Manager

Findlay, OH · On-site

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Infobip

Sales Operations Executive

Chicago, IL

$70K - $85K/yr

... telecom operations, account operations management or financial/account management. Experience working directly with enterprise or carrier customers. Strong analytical and problem-solving skills.

Sunrise Telecom

Operations Manager

Wisconsin Dells, WI · On-site

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Prysmian

Operations Manager

Abbeville, SC · On-site

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Manage material flow, factory constraints, and bottlenecks to maximize operational performance and ...

Sunrise Telecom

Operations Manager

Columbiana, OH · On-site

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

Infobip

Sales Operations Executive

Chicago, IL · On-site

$70K - $85K/yr

... telecom operations, account operations management or financial/account management. • Experience working directly with enterprise or carrier customers. • Strong analytical and problem-solving ...

Sunrise Telecom

Operations Manager

Columbiana, OH · On-site

$78K - $114K/yr

Operations Manager Immediate Supervisor: Director of Operations Manager, Owner Position: Exempt Non-Exempt General Job Summary: Responsible for all aspects of day-to-day operations of two or more ...

5x5 Telecom

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Telecom Field Technician II

Pasadena, CA · On-site

$26 - $32/hr

... managed services that blow the competition out of the water. With millions of annual users, we're ... Position Overview Reporting directly to the Director of Network Operations, the Field ...

3B Staffing LLC

IT Product Specialist

Oakland, CA · Hybrid

The role is hybrid in Oakland, CA Duration :- 6+ month Interview Process: 2 Rounds via video/onsite The IT Operations Tools Team manages IT Operations Support Systems (OSS), also known as the Telecom ...

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Telecom Operations Manager information

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$31K

$63.5K

$118.5K

How much do telecom operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for telecom operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
More about Telecom Operations Manager jobs
What cities are hiring for Telecom Operations Manager jobs? Cities with the most Telecom Operations Manager job openings:
What states have the most Telecom Operations Manager jobs? States with the most job openings for Telecom Operations Manager jobs include:
What job categories do people searching Telecom Operations Manager jobs look for? The top searched job categories for Telecom Operations Manager jobs are:
Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Operations Specailist

Operations Specailist

Professional Search Group - Orange County

Cypress, CA • On-site

$70K - $85K/yr

Full-time

Medical

Posted 3 days ago

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Job description

Professional Search Group OC is partnering with a growing and innovative IT organization in Orange County to identify a highly organized, proactive, and solutions-driven Operations Specialist. This individual will play a key role in supporting operational workflows with a strong emphasis on carrier management, telecommunications coordination, and project execution.


Professional Search Group OC is seeking someone who thrives in a fast-paced environment, takes ownership of tasks, and has a “go-getter” mentality. The ideal candidate will bring experience working with telecommunications carriers such as AT&T, Lumen, Spectrum, Cox, Verizon, or similar providers, and understand the operational lifecycle of carrier orders, account management, and issue resolution.


This position functions as a concierge service for carrier management, supporting sales and clients by managing telecom-related requests from initiation through completion, while ensuring a seamless customer and operational experience.



Operations Specialist Responsibilities

  • Act as the primary liaison for carrier management, overseeing telecom-related requests including orders, moves, adds, changes, disconnects, billing issues, escalations, and account maintenance
  • Receive and process orders from internal sales teams and manage them through full lifecycle completion with a high degree of accuracy and follow-through
  • Coordinate directly with telecommunications carriers (e.g., AT&T, Lumen, and similar providers) to ensure timely service implementation, issue resolution, and account support
  • Manage vendor and carrier relationships to support service delivery, contracts, and operational continuity
  • Lead and support cross-functional projects from initiation through completion, ensuring timelines, communication, and deliverables are met
  • Support core accounting and operational functions including expense reconciliation, commission tracking, variable billing, data entry, and accounts receivable/payable activities
  • Oversee monthly certificate renewals and service/support renewals to ensure compliance and uninterrupted operations
  • Coordinate facility-related operational needs including maintenance requests and internal communications
  • Maintain highly organized documentation, project tracking, reporting structures, and communication across teams
  • Identify opportunities to streamline internal processes, improve systems, and drive operational efficiencies
  • Utilize technology and AI tools to improve workflows, organization, and productivity


Operations Specialist Qualifications

  • Prior experience working with telecommunications carriers, telecom operations, carrier account management, or IT/telecom service coordination strongly preferred
  • Experience working with carriers such as AT&T, Lumen, Spectrum, Cox, Verizon, Comcast, or similar providers highly desired
  • Project coordination or project management experience preferred
  • Strong organizational skills with exceptional attention to detail and ability to manage multiple priorities simultaneously
  • Self-starter with a proactive, problem-solving mindset and strong sense of ownership
  • Experience managing orders, billing inquiries, account maintenance, or vendor/carrier relationships preferred
  • Working knowledge of accounting principles and comfort supporting billing, expense reconciliation, and reporting functions
  • Strong verbal and written communication skills with the ability to collaborate across departments and external partners
  • Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word
  • Comfortable working in a dynamic, evolving environment with shifting priorities
  • Openness to learning and utilizing AI tools and technology to improve operational performance


Apply with Professional Search Group OC today!