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Telecom Operations Manager Jobs in Florida (NOW HIRING)

Utilities One

Operations Program Manager

Tampa, FL

As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data ... We are looking for a qualified, local Operations Program Manager. For this role, we need qualified ...

Uloop Inc.

Senior Telecom Expense Analyst

Miami, FL · On-site

$85K/yr

Senior Telecom Expense Analyst Location: Miami, FL, 33178, US Summary The Senior Telecom Expense ... carrier management, or network operations -- Required * Three (3) years or more in sourcing DIA ...

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Telecom Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do telecom operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telecom operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Florida?

For Telecom Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Florida look for?

The top searched job categories for Telecom Operations Manager jobs in Florida are:

What cities in Florida are hiring for Telecom Operations Manager jobs?

Cities in Florida with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Florida as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.

Operations Manager

Bonita Springs, FL • On-site

ITG Communications
Telecommunications • 201 - 500 employees
Learn more about ITG Communicationsexternal

Full-time

Posted 11 days ago

ITG Communications rating

5.4

Company rating: 5.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Purpose:
The Operations Manager is responsible for managing day-to-day drop bury operations and deployment activity in assigned markets. This role oversees both internal teams and contractors to ensure timely, high-quality project execution. The Operations Manager serves as the primary point of contact for field resource coordination and client communication, ensuring performance metrics and service standards are consistently met.
Responsibilities
  • Supervise local drop bury operations
  • Manage and coordinate field employees and contractor resources to meet scheduling, quality, and safety goals.
  • Act as the primary liaison with clients, managing updates, escalations, and project changes.
  • Track and report on project progress, performance metrics, and service-level compliance.
  • Select and oversee contractors and vendors, ensuring cost control and service quality.
  • Monitor compliance with client specifications, safety protocols, and internal policies.
  • Develop deployment schedules and field strategies to streamline delivery.
  • Train, mentor, and coach field teams to support workforce development and retention.

Key Measures / Key Performance Indicators:
  • On-time project delivery rate (≥95%)
  • Performance quality audit scores (≥90%)
  • Client satisfaction rating (≥90%)
  • Resolution time for field issues (≤48 hours)
  • Field team productivity and output benchmarks
  • Timely submission of documentation and project updates (100%)

Requirements
Education: Bachelor's degree, coursework or certifications in operations, logistics, or project management preferred.
Experience:
  • 5+ years in field operations, fulfillment, or project execution roles.
  • 3+ years in a supervisory or leadership position within telecom or service-based industries.

Exposure:
  • Field commercial and in-home installation workflows
  • Vendor and contractor coordination experience
  • Exposure to fulfillment metrics and workforce planning
  • Comfort with client-facing communication and field performance tracking
  1. Factors critical to success at ITG Communications for this position:
  • Ability to lead multi-site field teams with a strong sense of urgency and ownership
  • Skilled in balancing client expectations with resource constraints and operational demands
  • Consistent follow-through on schedules, compliance, and field execution standards

Physical Requirements
  • Ability to stand, walk, sit, and operate in field or office settings
  • Must be able to climb, stoop, kneel, crouch, and lift up to 75 lbs
  • Regular use of hands and arms; safe operation of a covered vehicle
  • Must adhere to all company safety protocols and physical capability requirements

Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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