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Telecom Analyst Jobs in Florida (NOW HIRING)

Insight Global

Voice Analyst

Orlando, FL · On-site

$60K - $95K/yr

Required Skills & Experience • 3-5+ years of hands-on telecom/voice support experience • Strong ... The analyst will be responsible for troubleshooting and resolving telecom-related issues across ...

TEKsystems

Cisco Voice Analyst

Orlando, FL

$75K - $90K/yr

Description The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of knowledge of Cisco ...

TEKsystems

Cisco Voice Analyst

Orlando, FL

$75K - $90K/yr

Description The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of knowledge of Cisco ...

Collabera

Network Technician

Saint Petersburg, FL

$22.25 - $28.50/hr

Telecom Technician Jobs, Telecom Analyst jobs, IP Technician Jobs, Network Engineer Jobs, Network Analyst Jobs, Telecommunication Engineer jobs, Provsioner Jobs, Communication Engineer Jobs, Network ...

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Telecom Analyst information

See Florida salary details

$12

$26

$45

How much do telecom analyst jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for telecom analyst in Florida is $26.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $32.16 per hour, depending on experience, location, and employer.

Is telecom a good career?

A telecom analyst role involves managing and analyzing telecommunications systems, requiring technical skills and knowledge of networking, protocols, and industry standards. It offers opportunities in various sectors such as IT, customer service, and infrastructure, with potential for career growth and specialization. The field often requires certifications and staying updated with technological advancements.

Which analyst has the highest salary?

Senior Telecom Analysts or those with specialized skills in network architecture and certifications tend to have the highest salaries in the telecom analyst field. Experience, industry certifications, and working in high-demand environments can also significantly increase earning potential.

How much do telecoms get paid?

Telecom analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals or those in senior roles can earn over $100,000 annually. Skills in network analysis, troubleshooting, and familiarity with telecom tools can influence compensation.

What are some common challenges Telecom Analysts face when managing multiple telecommunications projects simultaneously?

Telecom Analysts often juggle several projects at once, which can involve coordinating upgrades, troubleshooting network issues, and implementing new communication systems. A major challenge is prioritizing tasks while ensuring minimal disruption to ongoing services. Effective time management and strong communication skills are essential, as analysts regularly collaborate with IT teams, vendors, and business stakeholders to meet project deadlines. Staying current with evolving telecom technologies is also important to anticipate and resolve potential issues proactively.

What is the difference between Telecom Analyst vs Network Technician?

AspectTelecom AnalystNetwork Technician
CredentialsBachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOffice settings, client sites, telecom facilitiesData centers, server rooms, client sites
Industry UsageTelecommunications companies, service providersIT departments, telecom infrastructure providers
Job FocusAnalyzing telecom systems, managing services, optimizing networksInstalling, maintaining, troubleshooting network hardware and cabling

While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.

What are Telecom Analysts?

Telecom Analysts are professionals who evaluate, manage, and optimize an organization’s telecommunications systems, such as phone networks, internet services, and data communications. They analyze usage patterns, troubleshoot issues, and recommend improvements to ensure efficient and cost-effective communication solutions. Telecom Analysts also assist in the implementation of new technologies and may help negotiate contracts with service providers to meet the company's needs.

What are the key skills and qualifications needed to thrive as a Telecom Analyst, and why are they important?

To thrive as a Telecom Analyst, you need strong analytical skills, a solid understanding of telecommunications networks, and typically a degree in information technology, engineering, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you excel in managing complex telecom environments. These skills are vital to ensure optimal network performance, cost efficiency, and seamless communication within organizations.

How to Become a Telecom Analyst

The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.

What does a telecom analyst do?

A telecom analyst evaluates and manages telecommunications systems, including phone networks, internet services, and data communication infrastructure. They analyze performance data, troubleshoot issues, and recommend improvements, often using tools like network monitoring software and requiring knowledge of industry standards and certifications.
More about Telecom Analyst jobs
What are the most commonly searched types of Telecom Analyst jobs in Florida? The most popular types of Telecom Analyst jobs in Florida are:
What are popular job titles related to Telecom Analyst jobs in Florida? For Telecom Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Telecom Analyst jobs in Florida look for? The top searched job categories for Telecom Analyst jobs in Florida are:
What are popular job titles related to Telecom Analyst jobs in FL? For Telecom Analyst jobs in FL, the most frequently searched job titles are:
Telecom Analyst jobs near you
Infographic showing various Telecom Analyst job openings in Florida as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,762 per year, or $26.8 per hour.
Voice Analyst (Telecom Support)

Voice Analyst (Telecom Support)

Nemours Children's Health

Orlando, FL • On-site

Full-time

Posted 12 days ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

68th of 877 rated healthcare providers

Job description


Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.
The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.
In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.
Essential Functions:
  • Coordinate vendors, maintenance and upgrades to minimize downtime and/or impact on end users.
  • Proactively monitor and analyze system resources to ensure optimal performance and develop plans to accommodate capacity for future growth.
  • Perform routine systems tasks and resolve assigned Help Desk tickets in a manner consistent with service level guidelines and Nemours customer service expectations.
  • Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources and determine optimal solutions.
  • Develop project plans incorporating resource estimates (time, cost, etc) for project tasks and manage projects, as assigned.
  • Collaborate with members of other enterprise functional teams to proactively assess team impact and ensure goals/objectives are supported.
  • Advise management on technological aspects of the position, evaluate vendor products and make recommendations on product/service selection and current system upgrades.
  • Train, educate and mentor staff, as necessary.
  • Provide software oriented administrative support on Cisco communication platforms, execute procedures for end-user oriented break/fix repair, and move, add, change (MAC) requests.

Job Requirements:
  • Associate's Degree in Computer Science, Business or Information Technology preferred. Equivalent work experience can be considered in lieu of degree.
  • Minimum of 3-5 years of technology focused experience required.
  • Experience with voice technologies is desired specifically with Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice and/or cloud contact center platforms.

#LI-EP1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936

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