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Telecom Billing Analyst Jobs (NOW HIRING)

Addison Group

Billing Analyst

Herndon, VA · On-site

$36 - $42/hr

Telecom Billing Specialist Location: Herndon, VA Assignment Type: 3-6 month contract Compensation : $36-42/hr Benefits : This position is eligible for medical, dental, vision, and 401(k).

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives. The Senior Telecom Analyst will work ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site

$50K - $85K/yr

This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives. The Senior Telecom Analyst will work ...

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Telecom Billing Analyst information

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How much do telecom billing analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for telecom billing analyst in the United States is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $31.25 per hour, depending on experience, location, and employer.

What does a telecom billing analyst do?

A Telecom Billing Analyst is responsible for managing and analyzing billing data related to telecommunications services. They review invoices, ensure accuracy of charges, identify discrepancies, and work to resolve billing issues with vendors or clients. Additionally, they may generate reports, monitor usage patterns, and recommend cost-saving measures. Their role is crucial for ensuring that organizations are billed correctly for their telecom services and that any errors are promptly addressed.

What does a telecom billing analyst do?

A telecom billing analyst looks at the telephone and data usage accounts of customers to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend that the accounting department make adjustments to the bills, offering credit to the account if necessary. You must perform an audit regularly to identify potential discrepancies. It is possible for miscalculations to occur, so your duties are to catch and correct them. Telecom billing analysts can provide services on behalf of larger companies or for private customers.

What are the key skills and qualifications needed to thrive as a telecom billing analyst, and why are they important?

To thrive as a Telecom Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting or finance, often supported by a relevant degree. Familiarity with telecom billing systems, data analysis tools like Excel or SQL, and sometimes certifications in billing platforms are important technical requirements. Excellent problem-solving skills, communication, and the ability to work collaboratively set top performers apart. These skills ensure accurate billing, timely revenue recognition, and effective resolution of discrepancies critical to telecom operations.

What are some common challenges faced by telecom billing analysts and how can they be addressed?

Telecom Billing Analysts frequently encounter challenges such as managing large volumes of complex data, ensuring billing accuracy, and staying updated with rapidly evolving telecom tariffs and services. Addressing these challenges involves developing strong analytical skills, maintaining attention to detail, and leveraging automation tools to streamline data reconciliation processes. Additionally, effective communication with technical teams and clients is essential to resolve discrepancies and clarify billing issues promptly.

What is the difference between Telecom Billing Analyst vs Network Operations Specialist?

AspectTelecom Billing AnalystNetwork Operations Specialist
CredentialsTypically requires a degree in business, finance, or telecommunications; certifications like Cisco or CompTIA are commonRequires technical certifications such as Cisco, CompTIA, or network-specific credentials
Work EnvironmentOffice-based, analyzing billing data, working with finance and customer service teamsTechnical, hands-on environment involving network monitoring and troubleshooting
Employer & Industry UsageTelecom companies, service providers, billing departmentsTelecom providers, network service companies, infrastructure firms

The Telecom Billing Analyst primarily focuses on analyzing billing data, ensuring accurate invoicing, and managing customer accounts. In contrast, the Network Operations Specialist handles network performance, troubleshooting, and infrastructure maintenance. While both roles are essential in the telecom industry, they differ in technical focus and daily responsibilities.

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Telecom Billing Analyst jobs near you
Infographic showing various Telecom Billing Analyst job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 11% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $57,600 per year, or $27.7 per hour.

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Re-posted 15 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply