What does a telecom billing analyst do?

A telecom billing analyst looks at the telephone and data usage accounts of customers to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend that the accounting department make adjustments to the bills, offering credit to the account if necessary. You must perform an audit regularly to identify potential discrepancies. It is possible for miscalculations to occur, so your duties are to catch and correct them. Telecom billing analysts can provide services on behalf of larger companies or for private customers.