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Telecom Billing Analyst Jobs (NOW HIRING)

Segra

Carrier Disputes Analyst II

Cedar Rapids, IA · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Charlottesville, VA · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Raleigh, NC · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Charlotte, NC · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Charleston, WV · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Little Rock, AR · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Saint Louis, MO · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Waynesboro, VA · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Charleston, SC · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Lumos Networks Corp.

Carrier Disputes Analyst II

Omaha, NE · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

New

lumos

Carrier Disputes Analyst II

Albuquerque, NM · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Segra

Carrier Disputes Analyst II

Lincoln, NE · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

Lumos Networks Corp.

Carrier Disputes Analyst II

Denver, CO · Hybrid

$23.42 - $29.30/hr

A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of ...

New

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Telecom Billing Analyst information

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How much do telecom billing analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for telecom billing analyst in the United States is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $31.25 per hour, depending on experience, location, and employer.

What does a Telecom Billing Analyst do?

A Telecom Billing Analyst is responsible for managing and analyzing billing data related to telecommunications services. They review invoices, ensure accuracy of charges, identify discrepancies, and work to resolve billing issues with vendors or clients. Additionally, they may generate reports, monitor usage patterns, and recommend cost-saving measures. Their role is crucial for ensuring that organizations are billed correctly for their telecom services and that any errors are promptly addressed.

What are the key skills and qualifications needed to thrive as a Telecom Billing Analyst, and why are they important?

To thrive as a Telecom Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting or finance, often supported by a relevant degree. Familiarity with telecom billing systems, data analysis tools like Excel or SQL, and sometimes certifications in billing platforms are important technical requirements. Excellent problem-solving skills, communication, and the ability to work collaboratively set top performers apart. These skills ensure accurate billing, timely revenue recognition, and effective resolution of discrepancies critical to telecom operations.

What are some common challenges faced by Telecom Billing Analysts and how can they be addressed?

Telecom Billing Analysts frequently encounter challenges such as managing large volumes of complex data, ensuring billing accuracy, and staying updated with rapidly evolving telecom tariffs and services. Addressing these challenges involves developing strong analytical skills, maintaining attention to detail, and leveraging automation tools to streamline data reconciliation processes. Additionally, effective communication with technical teams and clients is essential to resolve discrepancies and clarify billing issues promptly.

What Does a Telecom Billing Analyst Do?

A telecom billing analyst looks at the telephone and data usage accounts of customers to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend that the accounting department make adjustments to the bills, offering credit to the account if necessary. You must perform an audit regularly to identify potential discrepancies. It is possible for miscalculations to occur, so your duties are to catch and correct them. Telecom billing analysts can provide services on behalf of larger companies or for private customers.

What is the difference between Telecom Billing Analyst vs Network Operations Specialist?

AspectTelecom Billing AnalystNetwork Operations Specialist
CredentialsTypically requires a degree in business, finance, or telecommunications; certifications like Cisco or CompTIA are commonRequires technical certifications such as Cisco, CompTIA, or network-specific credentials
Work EnvironmentOffice-based, analyzing billing data, working with finance and customer service teamsTechnical, hands-on environment involving network monitoring and troubleshooting
Employer & Industry UsageTelecom companies, service providers, billing departmentsTelecom providers, network service companies, infrastructure firms

The Telecom Billing Analyst primarily focuses on analyzing billing data, ensuring accurate invoicing, and managing customer accounts. In contrast, the Network Operations Specialist handles network performance, troubleshooting, and infrastructure maintenance. While both roles are essential in the telecom industry, they differ in technical focus and daily responsibilities.

More about Telecom Billing Analyst jobs
What cities are hiring for Telecom Billing Analyst jobs? Cities with the most Telecom Billing Analyst job openings:
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Telecom Billing Analyst jobs near you
Infographic showing various Telecom Billing Analyst job openings in the United States as of May 2026, with employment types broken down into 5% Locum Tenens, 52% Full Time, 24% Part Time, and 19% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $57,600 per year, or $27.7 per hour.
Carrier Disputes Analyst II

Carrier Disputes Analyst II

Segra

Cedar Rapids, IA • Hybrid

$23.42 - $29.30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Segra is searching for a qualified and experienced Carrier Disputes Analyst II to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data, contracts, and rate plans in order to resolve billing discrepancies with domestic and international carriers.

Qualifications

  • Education: Associate or bachelor's degree preferred in business, finance, or related field
  • Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation.
  • Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of telecom terminology and billing practices. Ability to interpret contract language and apply it to billing analysis.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $23.42 - $29.30/hour

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

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