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Telecom Analyst Jobs (NOW HIRING)

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades to a consolidated platform, optimizing ISP performance, and supporting general telephony requests.

Telecom Analyst

Plymouth, MA · On-site

$33.65 - $45.29/hr

Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus, and call recordings. Ability to program ACD agents and skills. Oversees and meets with end users to ...

The Junior Analyst collaborates with key business stakeholders, portfolio managers, and subject matter experts to grasp the factors driving business change. They play a supportive role in enabling ...

The Junior Analyst collaborates with key business stakeholders, portfolio managers, and subject matter experts to grasp the factors driving business change. They play a supportive role in enabling ...

Relying on limited experience and knowledge, the Sr. Telecom Analyst is responsible for accomplishing the following assignments. These assignments are varied in nature * Monitor, repair, install and ...

The Junior Analyst collaborates with key business stakeholders, portfolio managers, and subject matter experts to grasp the factors driving business change. They play a supportive role in enabling ...

Telecom Analyst 1

Urbandale, IA · On-site

$67K - $83K/yr

... telecom, network, and operational technology environments. Performs entry-level activities to ... Works under direction of senior analysts and partners with internal stakeholders to support ...

... Telecom Services & Expense Management Unit, including but not limited to, establishing processes for management and monitoring spending, analysis, forecasting, financial planning, invoice audit and ...

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Telecom Analyst information

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$17

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$61

How much do telecom analyst jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for telecom analyst in the United States is $35.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $43.03 per hour, depending on experience, location, and employer.

Is telecom a good career?

A telecom analyst role involves managing and analyzing telecommunications systems, requiring technical skills and knowledge of networking, protocols, and industry standards. It offers opportunities in various sectors such as IT, customer service, and infrastructure, with potential for career growth and specialization. The field often requires certifications and staying updated with technological advancements.

Which analyst has the highest salary?

Senior Telecom Analysts or those with specialized skills in network architecture and certifications tend to have the highest salaries in the telecom analyst field. Experience, industry certifications, and working in high-demand environments can also significantly increase earning potential.

How much do telecoms get paid?

Telecom analysts typically earn a median annual salary of around $70,000 to $90,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals or those in senior roles can earn over $100,000 annually. Skills in network analysis, troubleshooting, and familiarity with telecom tools can influence compensation.

What are some common challenges Telecom Analysts face when managing multiple telecommunications projects simultaneously?

Telecom Analysts often juggle several projects at once, which can involve coordinating upgrades, troubleshooting network issues, and implementing new communication systems. A major challenge is prioritizing tasks while ensuring minimal disruption to ongoing services. Effective time management and strong communication skills are essential, as analysts regularly collaborate with IT teams, vendors, and business stakeholders to meet project deadlines. Staying current with evolving telecom technologies is also important to anticipate and resolve potential issues proactively.

What is the difference between Telecom Analyst vs Network Technician?

AspectTelecom AnalystNetwork Technician
CredentialsBachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOffice settings, client sites, telecom facilitiesData centers, server rooms, client sites
Industry UsageTelecommunications companies, service providersIT departments, telecom infrastructure providers
Job FocusAnalyzing telecom systems, managing services, optimizing networksInstalling, maintaining, troubleshooting network hardware and cabling

While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.

What are Telecom Analysts?

Telecom Analysts are professionals who evaluate, manage, and optimize an organization’s telecommunications systems, such as phone networks, internet services, and data communications. They analyze usage patterns, troubleshoot issues, and recommend improvements to ensure efficient and cost-effective communication solutions. Telecom Analysts also assist in the implementation of new technologies and may help negotiate contracts with service providers to meet the company's needs.

What are the key skills and qualifications needed to thrive as a Telecom Analyst, and why are they important?

To thrive as a Telecom Analyst, you need strong analytical skills, a solid understanding of telecommunications networks, and typically a degree in information technology, engineering, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you excel in managing complex telecom environments. These skills are vital to ensure optimal network performance, cost efficiency, and seamless communication within organizations.

How to Become a Telecom Analyst

The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.

What does a telecom analyst do?

A telecom analyst evaluates and manages telecommunications systems, including phone networks, internet services, and data communication infrastructure. They analyze performance data, troubleshoot issues, and recommend improvements, often using tools like network monitoring software and requiring knowledge of industry standards and certifications.
What cities are hiring for Telecom Analyst jobs? Cities with the most Telecom Analyst job openings:
What are the most commonly searched types of Telecom Analyst jobs? The most popular types of Telecom Analyst jobs are:
Who are the top companies hiring for Telecom Analyst jobs? The top employers for Telecom Analyst jobs are:
What states have the most Telecom Analyst jobs? States with the most job openings for Telecom Analyst jobs include:
Infographic showing various Telecom Analyst job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,618 per year, or $35.9 per hour.
Telecom Analyst

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago


Hudson Automotive Group rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

112th of 143 rated car dealerships


Job description

Hudson Automotive Group is searching for a highly qualified Telecom Analyst to oversee and optimize the organization’s telecommunication systems, including traditional and AI-based platforms. The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades to a consolidated platform, optimizing ISP performance, and supporting general telephony requests.

If you are a Telecom Analyst looking to join a fast-growing organization, it’s time to shift your career into gear with Hudson Automotive!

***Fully remote position. Candidates MUST reside in one of the following states: NC, SC, GA, FL, TN, OH, LA, AL, or KY***

What do we offer?

  • Fully Remote position (MUST reside in one of the following states: NC, SC, GA, FL, TN, OH, LA, AL, or KY)
  • Medical, Dental, Vision, and Life Insurance
  • 401k
  • Paid Vacation/Holidays
  • Continuous Professional Development through Hudson Academy
  • Employee discounts on products & services

What are we looking for?

  • Track record of leading and coordinating phone system upgrades and migrations to a unified, consolidated platform.
  • Proven experience overseeing configuration, routing, and provisioning of telephony systems including faxing and paging technologies.
  • Must be self-motivated, extremely organized, task and detail-oriented
  • Excellent communication, troubleshooting, and vendor management skills.
  • Must be flexible in a fast-paced, ever-changing environment.

Qualifications:

  • Bachelor’s degree in information technology, Telecommunications, or related field (or equivalent experience).
  • 3+ years of experience managing telecommunication systems, VoIP platforms, or related technologies.
  • Strong understanding of networking fundamentals, ISP performance metrics, and telecom infrastructure.
  • Proficiency in call analytics tools and reporting systems.
  • Experience with AI-based call management or IVR systems preferred.
  • Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams Voice.
  • Knowledge of SIP, PBX, VoIP, and cloud telephony systems.
  • Experience with automation or AI platforms for customer interaction.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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